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Timothy Jackson

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  1. 44 votes
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    3 comments  ·  Alma » Analytics  ·  Admin →
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    Timothy Jackson supported this idea  · 
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    Timothy Jackson commented  · 

    The SUNY system would also like to be able to run Analytics report on where resource sharing requests are coming from, so adding the source field to the borrowing requests subject area would be extremely helpful.

  2. 41 votes
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    Timothy Jackson shared this idea  · 
  3. 1 vote
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    0 comments  ·  Alma » Resource Sharing  ·  Admin →
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    Timothy Jackson shared this idea  · 
  4. 39 votes
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    Timothy Jackson shared this idea  · 
  5. 25 votes
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    Timothy Jackson commented  · 

    The SUNY system would also like to be able to revert resource sharing requests to their previous status. Staff often ship lending requests or return borrowing requests by mistake, and the only way to fix these errors at this time is to complete the original request and then recreate the reqeust from scratch. This can be time consuming for staff, and it can also cause some user confusion.

    Timothy Jackson supported this idea  · 
  6. 14 votes
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    Timothy Jackson commented  · 

    The SUNY system would like to see the ability to configure a booking lead time added to Alma's booking functionality. This is one of the reasons the majority of our campuses are unwilling to use the booking feature.

    Timothy Jackson supported this idea  · 
  7. 4 votes
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    Timothy Jackson shared this idea  · 
  8. 50 votes
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    Timothy Jackson commented  · 

    Hello, Moshe. Unfortunately, users often provide totally unrealistic needed by dates when they submit requests. If a user says they need the item the next day, they're essentially creating a reqeust that is guaranteed to be automatically updated to returned as soon as it's received at the borrowing library. In my experience, users will often pick up items even if they don;t arrive by the needed by date, so it would be very helpful to be able to manually override that automatic return.

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  9. 4 votes
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  10. 7 votes
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    Timothy Jackson shared this idea  · 
  11. 9 votes
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  12. 40 votes
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  13. 1 vote
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  14. 41 votes
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  15. 11 votes
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    Timothy Jackson supported this idea  · 
  16. 116 votes
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    Timothy Jackson supported this idea  · 
  17. 5 votes
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  18. 44 votes
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    Timothy Jackson supported this idea  · 
  19. 60 votes
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    2 comments  ·  Alma » Other  ·  Admin →
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    Timothy Jackson supported this idea  · 
  20. 64 votes
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    3 comments  ·  Primo » Primo VE  ·  Admin →
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    Timothy Jackson supported this idea  · 
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