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52 results found

  1. For Cancelled eBook Orders: Automatically Cancel Purchase Order Lines (POLs) and delete portfolios

    Currently when a Rialto eBook order is cancelled by Rialto due to lack of availability, the purchase order line remains open and the portfolio that Rialto added for the anticipated purchase remains in the Institution Zone. This requires manual staff cleanup.

    Please develop functionality to automatically cancel these purchase order lines and delete the portfolios. This already happens for cancelled print Rialto orders and should also occur for cancelled ebook orders.

    100 votes
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    1 comment  ·  Administration  ·  Admin →

  2. Allow multiple holdings on the same import job

    Multiple copies for the same title under different library locations processed on the same import job, fail to update bib correctly.

    When multiple bib records within the same import job for the same title are imported from the system, only the first record from the file is merged with the bib record, and all subsequent records (for other libraries or locations) are matched and skipped.

    84 votes
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    3 comments  ·  Ordering  ·  Admin →
    Completed  ·  AdminAmy Copeland (Product Manager - Rialto, Ex Libris) responded

    Hello,

    This went out for testing as part of the April 2025 release. As is was for limited testing, it was not included in the release notes. If you would like for us to enable a parameter that will allow for multiple holdings on the same import job, and monitor your purchases, please contact Rialto support.

    Best,

    Amy Copeland

  3. "In your lists" tag hyperlinked to take you directly to the list in question.

    When looking at a record in Alma that flags up as "In your lists," it would be really helpful if the "In your lists" tag is hyperlinked to take you to the list in question so that comments can be added etc. At the moment it doesn't even tell you which list it is in, and to get to them you have to go to the My Lists link and look for it.

    72 votes
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    2 comments  ·  Marketplace  ·  Admin →
    Completed  ·  AdminHeidi Whitehead (Product Manager, Ex Libris) responded

    This is now completed with the April, 2024 release. Clickable links adjacent to badges are now present within offer details to allow users to more easily navigate through Rialto. ​

    ​

    Upon clicking a badge:​

    • "In your cart" - redirects to the user's cart, with a focus on the selected item.​
    • "In your lists" - navigates to the pertinent list, highlighting the selected item.​
    • "Purchased in Rialto" - leads to the order history, centered on the selected item.​

    Read more in our release notes: https://knowledge.exlibrisgroup.com/Rialto/Release_Notes/Release_Notes_2024/000Rialto_2024_Release_Notes?mon=202404BASE

  4. Display the Process Type in the Rialto Holdings Panel

    The Holdings panel in the Marketplace indicates whether the title is already in the institution holdings. In some cases, the item may not be available. It would be very useful if the process type (Missing, Lost, Claimed Returned, Acquisition, Loan, Hold Shelf...) would be displayed in the panel itself. The reason why it is not available is hidden. If we see ‘Missing’ or ‘Lost’, the library may be more inclined to buy a new copy. The information is available, though after several clicks.

    71 votes
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    0 comments  ·  Marketplace  ·  Admin →

  5. Enhance the search options in Market > Order History

    Currently the search options available in Market > Order History are Title, ISBN, PO Line Reference, and MMS ID.
    It is found that the Title field searches only by 245 $a main title and does not search by also 245 $b, despite that both the 245 $a and $b display in the UI side panel.
    This leads to a frustrating experience with poor return for many titles but particularly in cases such as a short main title and more detailed subtitle.
    For example: “Why? The purpose of the universe” (see attachment).
    This behaviour was reported in a case and advised…

    69 votes
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    0 comments  ·  Other  ·  Admin →

  6. Task in Tasks widget for Approvals

    For orders waiting for approval, it would be nice to have a task appear in the Tasks widget. Then approvers wouldn't need to check within Rialto constantly to see if anyone has placed an order for approval - they could just see it in the widget and know when to follow up to finalize the order.

    69 votes
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    3 comments  ·  Ordering  ·  Admin →

  7. Add a Shipping Time Facet to Marketplace search results

    Please add a Shipping Time facet to results from a Marketplace search. In this way selectors can quickly know if items are "In Stock, Usually ships within a few days" or will take longer to ship. I always look for this when selecting titles. This facet will make the process much easier. Thanks.

    67 votes
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    2 comments  ·  Marketplace  ·  Admin →

  8. Reading list information in Rialto

    We want to see when a title is on an active course and reading list in Rialto. This will allow us to prioritize titles that are currently being used in courses.

    61 votes
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    1 comment  ·  Integrations  ·  Admin →

  9. Make "In Your Institution" clearer

    It would be great if we could more clearly differentiate when we hold the current edition listed in the marketplace verses a previous edition. We don't want to see items in a feed when we already hold a current edition, but we're likely to update editions when we already hold previous editions. Right now the amount of clicking needed and the location of that information is difficult for selectors to find.

    56 votes
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    2 comments  ·  Ordering  ·  Admin →

  10. "My Lists" should include a total cost option

    We frequently need to order with a strict cap on funds. When utilizing Rialto's "My Lists" to plan purchases, it would be helpful if the list could show a "Total Cost" for items in the list. Otherwise, we need to add items to the Shopping Cart, see the total, go back to the list and adjust until we've added the proper amount of orders to the cart. Or we can do the math outside of the system. It would simplify and speed up the Rialto ordering process if "My Lists" included a "Total Cost" option.

    55 votes
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    0 comments  ·  Ordering  ·  Admin →

  11. Provide the ability to control record linking by ISBN

    We would like the implementation of an option that allows us to decide whether or not an order should automatically link itself to any single matching record with the same ISBN already existing in our system.
    Currently, the automatic merging of records with the same ISBN creates confusion and inefficiency in our cataloguing process, which requires manual separation and correction.

    48 votes
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    0 comments  ·  Integrations  ·  Admin →

  12. Viewing the pdf invoice in Rialto

    Previously in Oasis, we were able to download the pdf of the physical invoice that was sent. We would like to be able to click on a pdf link to download the pdf invoice from Rialto. It would be helpful in comparing the physical invoice to the invoice generated in Alma from Rialto.

    48 votes
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    4 comments  ·  Ordering  ·  Admin →

  13. Automatic template updates at Fiscal Rollover

    Automatic updates for templates with new funds for the upcoming fiscal year. Currently, only those who created the templates can update the funds, which can create some logistical issues.

    48 votes
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    0 comments  ·  Ordering  ·  Admin →

  14. Notifications when saved forthcoming titles are officially published

    We have a running list of not yet published titles that we frequently check for publication updates. We also have a handful sitting in our Orders Awaiting Approval cart. It would be great if Rialto could send us a notification when saved titles are officially published and available for purchase (not pre-order).

    44 votes
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    1 comment  ·  Marketplace  ·  Admin →

  15. Improve accuracy and currency of availability information for titles

    We frequently get notification of orders being cancelled despite them showing as available for purchase. It seems that the availability information is not as up to date as it could be and the result is a lot of time wasted in manually cancelling POLs in Alma. Please provide more up to date information on the actual availability of titles.

    37 votes
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    0 comments  ·  Marketplace  ·  Admin →

  16. Upgrade ProQuest Ebook Central Licenses within Rialto

    It is currently not possible to upgrade ProQuest ebook licenses within Rialto. Instead, users must go to LibCentral to do this. We should be able to do this in Rialto.

    36 votes
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    2 comments  ·  Marketplace  ·  Admin →

  17. Tick box to indicate a title is intended duplicate

    Include a tick box to indicate that an item is an intended duplicate.

    Currently staff members have to add a vendor note to indicate this, this feature is available with other vendors e.g. Oasis.

    31 votes
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    1 comment  ·  Ordering  ·  Admin →

  18. Add email functionality

    Allow selectors to email records to colleagues or users to alert them to materials of potential interest.

    28 votes
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    2 comments  ·  Marketplace  ·  Admin →

  19. Add Reporting Codes as a drop down field when selecting item for DDA

    At the point of adding a title to DDA, a drop down field would be beneficial to input Reporting Codes so when a title is triggered this information pulls through into the POL which we wish to use to report from.

    27 votes
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    1 comment  ·  Marketplace  ·  Admin →
    Completed  ·  AdminHeidi Whitehead (Product Manager, Ex Libris) responded

    Rialto has added reporting codes for both DDA offers added to the pool from a selection plan and when manually adding a title to the DDA pool so that users can enhance internal reporting capabilities.​ This is available to folks who have migrated to the new order/invoice service for Rialto. 

    ​

    Manual DDA add settings will also now persist from page to page for the user’s session.  ​

    See release notes: https://knowledge.exlibrisgroup.com/Rialto/Release_Notes/Release_Notes_2024/000Rialto_2024_Release_Notes?mon=202404BASE

  20. Add tracking numbers to Rialto order history

    Add (shipping) tracking numbers to the order history details panel.

    'Shipped to customer' is already one of the statuses - add a tracking number and link so that we can track the shipments.

    26 votes
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    3 comments  ·  Marketplace  ·  Admin →
    Completed  ·  AdminHeidi Whitehead (Product Manager, Ex Libris) responded

    When provided by the carrier, Rialto will display the tracking URL for physical shipments. The tracking number and link appear within the order details for a physical item on the order history page.​

    ​
    Tracking will appear for all orders going forward, the change is not retroactive.

    See release notes: https://knowledge.exlibrisgroup.com/Rialto/Release_Notes/Release_Notes_2024/000Rialto_2024_Release_Notes?mon=202404BASE

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