Add tracking numbers to Rialto order history
Add (shipping) tracking numbers to the order history details panel.
'Shipped to customer' is already one of the statuses - add a tracking number and link so that we can track the shipments.
Joe Riggie
shared this idea
When provided by the carrier, Rialto will display the tracking URL for physical shipments. The tracking number and link appear within the order details for a physical item on the order history page.
Tracking will appear for all orders going forward, the change is not retroactive.
See release notes: https://knowledge.exlibrisgroup.com/Rialto/Release_Notes/Release_Notes_2024/000Rialto_2024_Release_Notes?mon=202404BASE
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Tamara Grigg
commented
This would be incredibly helpful.
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Stevie Tatum
commented
As soon as possible!
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Kirsten Davis
commented
This is definitely a needed functionality. Not just for when shipments are being slow between warehouse and library, but for when shipments get mis-delivered to other campus entities/departments. Having the tracking lets us know where the box was actually delivered, rather than having to call around to the usual suspects.