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62 results found

  1. For Cancelled eBook Orders: Automatically Cancel Purchase Order Lines (POLs) and delete portfolios

    Currently when a Rialto eBook order is cancelled by Rialto due to lack of availability, the purchase order line remains open and the portfolio that Rialto added for the anticipated purchase remains in the Institution Zone. This requires manual staff cleanup.

    Please develop functionality to automatically cancel these purchase order lines and delete the portfolios. This already happens for cancelled print Rialto orders and should also occur for cancelled ebook orders.

    100 votes
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    1 comment  ·  Administration  ·  Admin →

  2. Export profiles like Title Alert and Recommendation Feeds

    It would be great if we could export title alerts or recommendation feeds, even as PDFs. This could really help with our transition to other ordering platforms that will continue to support print book buying in the coming year.

    1 vote
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    1 comment  ·  Ordering  ·  Admin →

  3. Add facet for stock status

    It would be helpful to have a facet for filtering search results by the stock/shipping time for books in the marketplace. The ability to filter out not in stock items or items with long shipping times without have to explicitly search with that limiter.

    3 votes
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    0 comments  ·  Marketplace  ·  Admin →

  4. Flag EBC suscribed content (Acdemic Complete) in Rialto as OASIS does to avoid duplicate orders, even without a MARC record in Alma

    OASIS flags titles that are part of Academic Complete or Literature & Language collections, if the institution subscribes to those collections. Rialto only relies on holdings in Alma to identify existing access. However, if an AC MARC record is missing, Rialto allows you to purchase access to EBC subscribed content.

    Could you consider adding subscribed content alerts in Rialto based on what is currently active in Academic Complete, please?

    4 votes
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    Completed  ·  1 comment  ·  Marketplace  ·  Admin →

  5. New editions of textbooks

    Using combined information from Rialto and Leganto, flag new editions of textbooks in use in courses. Can currently only set up a title alert for all new editions from your library's catalogue but can't trigger it to only look at new editions of in-use textbooks.

    3 votes
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    0 comments  ·  Marketplace  ·  Admin →
    Completed  ·  AdminAmy Copeland (Product Manager - Rialto, Ex Libris) responded

    Hello,

    With the addition of Leganto Reading list activity in the query builder as part of the January 2026 release, users can now create queries focused on materials that are part of a current/future course while also including marketplace edition information. Course material and newest edition is reflected on listed offers for validation.

    Best,

    Amy Copeland

    Senior Product Manager

  6. When exporting lists from Rialto, it would be helpful if Dewey classification was included.

    When exporting lists from Rialto, it would be helpful if Dewey classification was included rather than only having LC Classification.

    1 vote
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    Completed  ·  1 comment  ·  Other  ·  Admin →

  7. Add ability to order Browns Books on Rialto

    Browns Books is not currently available as a source publisher for books in Rialto marketplace. Please add Browns Books to the options available to enable ordering.

    71 votes
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    3 comments  ·  Platforms & Content  ·  Admin →

  8. Add Publisher to brief record view in market search

    Please consider adding publisher to the brief record display in the Market Search results list. It would save users a lot of time in not having to click into each record to obtain that important info.

    3 votes
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    0 comments  ·  Marketplace  ·  Admin →

  9. Sort search results by LC classification

    It would be great if we had the option to sort new title alert search results by LC Classification. While individual LCC letters already appear as facets, when reviewing longer lists with mixed subjects, it would be helpful to have items with similar subjects brought together on the longer list instead of having to move through each letter with the facets.

    1 vote
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    0 comments  ·  Other  ·  Admin →

  10. Improve Rialto Configuration visibility and editing access for the Rialto Administrator role

    Currently Rialto is a ‘black box’ for a great deal of configuration which is controlled by Ex Libris and only visible to Ex Libris. For many settings, customers do not even have Read access, let alone Edit access. This issue is compounded by extremely minimal documentation on Rialto administration that configuration settings even exist at all and the options for them.
    This leads to situations we have experienced where we began ordering physical titles through Rialto and were incorrectly billed in the wrong currency. And another where our EDI was not functioning as expected, due to invisible misconfiguration. And another…

    8 votes
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    1 comment  ·  Administration  ·  Admin →
    Completed  ·  AdminAmy Copeland (Product Manager - Rialto, Ex Libris) responded

    Hello,

    The base for this page was released in November 2025, with additional settings to be added going forward.

    The January 2026 release will also see a new configuration page for read-only display of set currency, country, and region. The latter two being used to determine geo rights for ebooks and print supplier warehouse.

    Please feel free to email me directly at amy.copeland@clarivate.com if there are specific settings not mentioned within the request that you would like to have displayed/manipulatable in the future.

    Best,

    Amy Copeland

    Senior Product Manager, Rialto

  11. Enhance the search options in Market > Order History

    Currently the search options available in Market > Order History are Title, ISBN, PO Line Reference, and MMS ID.
    It is found that the Title field searches only by 245 $a main title and does not search by also 245 $b, despite that both the 245 $a and $b display in the UI side panel.
    This leads to a frustrating experience with poor return for many titles but particularly in cases such as a short main title and more detailed subtitle.
    For example: “Why? The purpose of the universe” (see attachment).
    This behaviour was reported in a case and advised…

    69 votes
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    0 comments  ·  Other  ·  Admin →

  12. Show title's language in ALL Rialto pages

    Currently, the language of the edition is specified in the market under the author when searching by the ISBN or title, and under the edition when you click the title. We propose that the language of the book be consistently displayed on all Rialto pages. There is no clear indication of the language on the page where we actually decide which edition to purchase (please see screenshot). The edition with the tag 'Purchased in Rialto' in the screenshot is actually a Russian title, even though the title is in English.
    It would also be helpful to have an option to…

    43 votes
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    0 comments  ·  Marketplace  ·  Admin →

  13. Provide the ability to control record linking by ISBN

    We would like the implementation of an option that allows us to decide whether or not an order should automatically link itself to any single matching record with the same ISBN already existing in our system.
    Currently, the automatic merging of records with the same ISBN creates confusion and inefficiency in our cataloguing process, which requires manual separation and correction.

    48 votes
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    0 comments  ·  Integrations  ·  Admin →

  14. LC Call Number order

    Please fix the order of the LC Call numbers so they appear in LC Call Number order and not just numeric order by the first number in the string.

    1 vote
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    0 comments  ·  Other  ·  Admin →

  15. Filter on stock status

    Sort/filter a list or results page by availability/stock status of print items

    3 votes
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    0 comments  ·  Ordering  ·  Admin →

  16. "Replace Offer" changes selector

    Our workflow is that the librarians put orders through to approval, and acquisitions staff then approves those orders. Sometimes they find an alternate "offer" that is lower priced or in stock (as opposed to shipping in 4 weeks, etc.) and use the "replace title" feature to change which offer they are approving. This replaces who the selector of record is to the staff member rather than the librarian that originally selected the title.

    Could this be fixed so that the original selector stays the "selector of record" throughout the process even in a different offer is selected? This will will…

    3 votes
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    0 comments  ·  Ordering  ·  Admin →

  17. Price Change Alert

    Notify customers with an alert icon or popup when the price drops or increases for an item they have added to Cart or to a list.

    In order to avoid alerts indicating insignificant increase or decrease (of a few cents for example), each customer should have the possibility to configure an alert threshold (as a percentage in 'Other Settings') in relation to the time when the item was originally added to Cart or the list.

    48 votes
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    0 comments  ·  Marketplace  ·  Admin →

  18. Display the Process Type in the Rialto Holdings Panel

    The Holdings panel in the Marketplace indicates whether the title is already in the institution holdings. In some cases, the item may not be available. It would be very useful if the process type (Missing, Lost, Claimed Returned, Acquisition, Loan, Hold Shelf...) would be displayed in the panel itself. The reason why it is not available is hidden. If we see ‘Missing’ or ‘Lost’, the library may be more inclined to buy a new copy. The information is available, though after several clicks.

    71 votes
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    0 comments  ·  Marketplace  ·  Admin →

  19. Add fields to My List export

    When staff collate items in a list they use the comments field extensively. When the list is exported to excel the comments are not included. Can the comments field be added to the export?

    14 votes
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    1 comment  ·  Other  ·  Admin →

  20. Allow multiple holdings on the same import job

    Multiple copies for the same title under different library locations processed on the same import job, fail to update bib correctly.

    When multiple bib records within the same import job for the same title are imported from the system, only the first record from the file is merged with the bib record, and all subsequent records (for other libraries or locations) are matched and skipped.

    84 votes
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    3 comments  ·  Ordering  ·  Admin →
    Completed  ·  AdminAmy Copeland (Product Manager - Rialto, Ex Libris) responded

    Hello,

    This went out for testing as part of the April 2025 release. As is was for limited testing, it was not included in the release notes. If you would like for us to enable a parameter that will allow for multiple holdings on the same import job, and monitor your purchases, please contact Rialto support.

    Best,

    Amy Copeland

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