Provide the ability to control record linking by ISBN
We would like the implementation of an option that allows us to decide whether or not an order should automatically link itself to any single matching record with the same ISBN already existing in our system.
Currently, the automatic merging of records with the same ISBN creates confusion and inefficiency in our cataloguing process, which requires manual separation and correction.
48
votes
Maria
shared this idea
Hello,
This was released as part of the July 2024 update. You should now be able to see the record match in cart and relink to another record, if needed. See:
Best regards,
Heidi Whitehead
Rialto Product Manager