Integrate RefWorks with the online Writing Tools so that the user, me, share and collaborate my papers inside RefWorks - don't make me leave RefWorks.

Provide the Administrator with the ability to view comments made with documents to prevent malicious and harmful comments

Currently the record count only shows the number of citations added by that user on the shared folders. A shared folder shows "0" if I've added nothing, but might contain 50 items. It would be useful for all on a shared folder to see the same count.

Instead of having to change the font and size each time I import a reference, it would be helpful if we could set this within RefWorks.

When full dates are entered in long date format (i.e. February 3, 2018), a comma is being added after the day number in the APA Citation view (i.e. 2018, Feb 3,). However, it should be displayed without the final comma (i.e. 2018, Feb 3). Entering the date without a comma (i.e. February 3 2018) into the 'Publish Date' field seems to correct the issue, but does not match the format of date as suggested by the in-field tip (i.e. "Mar 12, 2015" or "2015").

Can't drag save to refworks to the favorites bar on microsoft edge and can't down load refworks to word anymore

Sometimes authors have to be entered in manually. This is especially the case when I import PDFs - RefWorks captures the wrong authors. However, it would be easier if we could rearrange the order of authors manually. Currently, if I accidentally delete the first author or skipped a third author, I can't go back and add these authors in their correct order. Instead, I have to re-type all the author names again in the correct order.

Please allow authors to be manually added and allow us to add authors in a specific order/ wherever we click in the author section.

In Legacy RefWorks, admin can customize log-in page. We want this function taken over to New RefWorks.

include a support chat

Allow direct download of bibliography with the file type of choice like the old RefWorks

when copy the references from the bibliography, the references are "dark grey" instead of black. It makes it troublesome to go through all the references by hand, and highlight all the references and change it to black. This is because in some formats, it includes the URL, which should be in "blue". Therefore, it is quite annoying to do so, and quite honestly, defeats the purpose of having a reference manager.

If the option currently exists, I've been unable to find it. I have references for a project separated into folders (instead of tagging) under a root folder and would like to create a bibliography including all references within the folder and subfolders at once so they are in the correct order.

Administrators of some institutions want the users not to update their email addresses by themselves.

Dear RefWords gentlemen, I thank you for collaborating informing me how to speak the Write-n-Cite in the Microsoft word offcie 365 proplus.

Provide a browser add-on or extension which paints a button on database pages to easily download the citation, but also the full text.

In order to show progression of research it would be much easier if you could make a copy of a folder and then continue processing this new copy to maintain a record