RefWorks
Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.
We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.
For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.
131 results found
-
Be able to just hit Enter when using "Search Databases"
When using "Search Databases" in the basic mode, make it so I can just hit Enter instead of clicking on the magnifying glass to enter my search terms.
If the magnifying glass is necessary, either move it to the end of the search box or replace it with a blue Search box (as in the Advanced search).
11 votesI am happy to update that this was done in the RefWorks May release – users can now hit Enter to initiate a search.
-
Include information about RCM within the online RefWorks interface
Currently in the Tools section of RefWorks there is only information on Write-n-Cite. Users are finding this and downloading Write-n-Cite when we are recommending they use RCM instead. Can the information on citing in Word in the Tools section be updated to explain that users can use RCM if they have Word 2016 or later?
1 voteI am happy to update that this issue was fixed in the July version released today.
-
Citation style names need context
Many citation styles have many different versions (author-date, in-text, footnote) and editions (6th, 7th, 8th). The names in the list make it hard to choose which one is best. Clearer names and more information about the style, including last updated date, perhaps in a "hover" style information box, would help users. It would also be nice to be able to search/browse a list of styles instead of only having an autocomplete search box to find citation styles.
10 votesNuanced citation styles list context in name. All styles can be previewed, including example citation and bibliography, in the Citation Style Editor to view details.
-
Share entire project in New REFworks
Share entire project in New REFworks
Legacy RefWorks allows you to share an entire project.
It is great that we now have the ability to have projects in the new format, but right now you can only share folders. Sharing an entire project would be helpful for many of us!5 votesHappy to update that Project Sharing is supported as of the May 7 2019 release. Please visit the Knowledge Center for release notes and documentation: https://knowledge.exlibrisgroup.com/RefWorks
-
1 vote
-
Change "Select All" to read "Select All ON THIS PAGE" when moving citations from Last Imported
When moving citations from Last Imported to a folder, the default option is to "Select all" but that wording is misleading - it only selects the citations shown on the page, which defaults to 50. If you just imported 51 citations, "Select All" doesn't actually select all, it selects only the first 50.
5 votesThis change was made in the July 2019 RefWorks release.
-
Accents
we can not use the accents in Spanish on last names
4 votes -
Write-n-cite search "function" improvement
Am I the only one who thinks the Write-n-cite "insert citation"-window functionality is horrible?
Please,
1) add a possibility re-size the window such that you can see more than just two references.
2) allow proper search function - at minimum a possibility to search by typing two author names but preferably also words from any field in the reference.Currently I see only two lines
and (maybe I'm doing this wrong but anyway) can only search by single author (surname).94 votes1. Resizing the window is supported
2. The search function will not be updated, however we will improve the search function in RefWorks Citation Manager (RCM), which is for Word 2016 and above. There is a new idea for that on which you can vote. -
Ability to de-duplicate shared folders
It would be extremely useful to be able to de-duplicate shared folders, as students in my organization typically use shared folders to individually search for resources for a group project. The ability to de-duplicate the folder after the research portion of the project is over would be immediately helpful.
12 votesRefWorks is pleased to announce this idea was implemented in the November 2022 release.
-
Improve to select output styles easily on WNC
For New RefWorks users it is hoped to be able to select all of the output styles from one list or make a list of favorite styles by theirselves on Write-N-Cite.
39 votesI am happy to update that simplified style selection was added to RefWorks in the May release – users now have 3 quick access menus for recent, custom and institutional styles (to which a favorites menu will be added later). It will be available in the updated RCM as well once it will be in the Microsoft Store. We currently do not plan to add this to WnC.
-
Provide administrator the ability to make and edit "Role" and "Institution" options.
Currently, administrator can not make and edit options for "Role" and "Institutions" which is selected when user create their accounts. This makes it inconvenient for administrator to manage their user and usage stats.
53 votesI am happy to update this feature was released in the May 2021 RefWorks monthly release. For more details refer to the release notes: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/070_2021_RefWorks_Release_Information
-
1 vote
-
Importing from Legacy RefWorks doesn't organize them by their orignal folder. I have 171 references that are just dumped into my library.
Let me import my FOLDERS from legacy refworks.
1 vote -
Attachments stall, never completely finish
Many users have noticed that when PDF attachments are uploaded, they take a very long time in the processing/uploading phase, and sometimes the progress bar stalls at 50% and never finishes.
110 votesI am happy to update that improvements to the pdf upload process were released in the RefWorks Dec. release. These improvements impact upload of pdfs within RefWorks; improvements to saving pdfs with Save to RefWorks will be handled separately.
-
Allow users to link their ProQuest MyResearch account to New RefWorks
At the moment, you can only link the two if you have an account in the old RefWorks.
3 votesI am happy to update that this has been completed. MyResearch users who have a (new) RefWorks account can link their accounts. Refer to the release notes for more information: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/070_2021_RefWorks_Release_Information#Integration_between_RefWorks_and_My_Research -
Enable users to remove an attachment (PDF or other) from a record. When an attachment is added in error, this is a problem.
Enable users to remove an attachment (PDF or other) from a record. When an attachment is added in error, this is a problem, and the user's only recourse if to delete the record and start over.
4 votesAttachments may be deleted in the Reference Editor pane by clicking "x" next to attachment name.
-
Importing references: Option to save to a specific folder
Users should have the option to import references directly to a specific folder.
11 votesI’m happy to update that this feature was included in the March 2020 release.
-
Please make the record count on the shared folders display the same record number to all users
Currently the record count only shows the number of citations added by that user on the shared folders. A shared folder shows "0" if I've added nothing, but might contain 50 items. It would be useful for all on a shared folder to see the same count.
8 votes -
RefWorks API documentation
We urgently need to see the API documentation for ProQuest RefWorks so that we can create our own export function for our library catalogue (Koha).
The 'Save to RefWorks' button does not work for Koha so we have no option other than to create our own embedded export feature. Our developers cannot do this without the API documentation.
5 votesI am happy to update that the RefWorks APIs were released as part of the RefWorks April monthly release. Refer to the release notes in the following link for additional information: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/070_2021_RefWorks_Release_Information
-
Remove shared folder access codes
We've noticed that when a user shares a folder, the link that the recipient receives generates a screen that asks for an access code if they are not already logged into RefWorks.
We can see that there is a login link in the top banner but most of our users will miss this.
Is it possible to have the usual login options (e-mail address and institutional login) in the main screen?
We've also noticed that, once you do login, it takes a little while for the shared folder to appear in the menu section on the left and once it…
0 votes
- Don't see your idea?