712 results found

1. Additional Navigation for linked materials

   When following an outside link, such as Check for Full Text, the links open a Primo page that lacks the typical navigation. Users can't easily access another search option or even get back to the homepage of their library. My suggestion is to add basic navigation to such pages so that users can continue their searching rather than ending up at a dead end or having to double back.

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
   Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

   Best regards,

   Primo Product Team

2. Allow configuration of multiple email addresses in back office

   In primo's general configuration, there is a field for a staff email address. This address is used for emails which are generated by primo in response to an issue (e.g. when an IP is automatically blocked because it is suspected of being the source of a DoS attack) and is also displayed to users of primo when an error page is shown. We would ideally like to be able to send these to different email addresses so they can be processed differently. Would it be possible to add a second email address into the primo configuration and use that for one of these options?

   In primo's general configuration, there is a field for a staff email address. This address is used for emails which are generated by primo in response to an issue (e.g. when an IP is automatically blocked because it is suspected of being the source of a DoS attack) and is also displayed to users of primo when an error page is shown. We would ideally like to be able to send these to different email addresses so they can be processed differently. Would it be possible to add a second email address into the primo configuration and use that for… more

   2 votes

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   0 comments  ·  Administrative Tools  ·  Delete…  ·  Admin →
   Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

   Best regards,

   Primo Product Team

3. Add Back Office funtionality to change colour of calculated availability link text

   In the Primo back office, the calculated availability text code table has lines to control the colour of the availability icons that display in the old UI (default.delivery.class)

   As the icons have gone from the new UI, we want to be able to easily change the colour of the text of the availability message without having to resort to CSS hacks or trying to put tags around existing lines in this code table.

   We need to be able to change colours easily to meet our accessibility obligations as an institution

   8 votes

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
   Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

   Best regards,

   Primo Product Team

4. OAI Pipe date options to facilitate CONTENTdm automated harvesting

   We would like our pipe that harvests the OAI feed from CONTENTdm to run automatically either weekly or monthly.

   However it is a known bug with CONTENTdm that if the collection is large, and if a small date range is used with the OAI data feed, then the process is likely to hang.The current workaround with Ex Libris is to manually set the start date to 100 years ago, and then run the pipe.

   The enhancement I would like is enhancing the pipe configuration to either add

   a.) A checkbox which adds the option of not automatically updating the start date after each run OR

   b.) A checkbox to remove the date altogether from the pipe run and just use the continuation tokens to iterate through the whole collection

   Either would enable this pipe to be setup to run automatically.

   We would like our pipe that harvests the OAI feed from CONTENTdm to run automatically either weekly or monthly.

   However it is a known bug with CONTENTdm that if the collection is large, and if a small date range is used with the OAI data feed, then the process is likely to hang.The current workaround with Ex Libris is to manually set the start date to 100 years ago, and then run the pipe.

   The enhancement I would like is enhancing the pipe configuration to either add

   a.) A checkbox which adds the option of not automatically updating the start… more

   25 votes

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   8 comments  ·  Integration with other systems  ·  Delete…  ·  Admin →
   Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

   Best regards,

   Primo Product Team

5. Link to record from list of requests in myAccount

   There should be a link to the record from the to the list of requests in myAccount. At the moment there ist only a link to the details of the request (screenshot attached), and a user is forced to search the title again.

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   18 votes

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
   Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

   Best regards,

   Primo Product Team

6. Ability to sort/filter according to item status within the new user interface

   When viewing holdings of a physical record in the full record display of the new Primo UI only five items/copies display by default. If a client would like to view all copies they have to click the "Show more items" link. We have received feedback that clients often do not use or even see the “Show more items” link and tend to only look at the status of the five copies that are displayed by default rather then click through to view all copies. This becomes problematic when all five copies that display on the full record by default are unavailable but copies further down the list (and therefore behind the “Show more items” link) are available.
   
   The display order of item records in Primo is the same order in which they appear on the Alma record. Although we can sort them within Alma according to Library/Location and an alpha sort, from a user perspective it would be helpful if they had the ability to apply a filter/sort to the holdings information in the full record display which filtered or sorted items according to their status/process type. This will allow users to quickly view available items when needed without the need to view all copies and scan through unavailable holdings.

   The display order of these item records in Primo is the same order in which they appear in the Alma record. From a user perspective rather then having to look through the attached item records it would be handy the user had the ability to sort/filter items according to the status of the itemwith available items displaying first in the list, then on loan items, then items with other statuses such as missing/lost etc

   When viewing holdings of a physical record in the full record display of the new Primo UI only five items/copies display by default. If a client would like to view all copies they have to click the "Show more items" link. We have received feedback that clients often do not use or even see the “Show more items” link and tend to only look at the status of the five copies that are displayed by default rather then click through to view all copies. This becomes problematic when all five copies that display on the full record by default are… more

   13 votes

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   1 comment  ·  User Functionality  ·  Delete…  ·  Admin →
   Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

   Best regards,

   Primo Product Team

7. Activation request for "Films on Demand"

   When searching the Community Zone there is a record for Films on Demand (Humanities and Social Sciences Video Collection), but there are no portfolios (titles) attached to it. It's just a brief bib record.

   We'd like to request an activated record (with items attached) for Films on Demand.

   14 votes

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
   Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

   Best regards,

   Primo Product Team

8. Return all hits for a language in advanced search

   In advanced search when refining to language you only get a result if you have a search statement. It should be possible to get all records in a certain languge, both from pipes and Primo central, if you refine to a certain language in advanced search. As it works in Libris advanced search: http://libris.kb.se/form_extended.jsp?f=ext

   17 votes

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
   Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

   Best regards,

   Primo Product Team

9. Allow combining of facets in the search results

   Please create a way to view multiple physical library locations using the facets on the results page (e.g., see attached - General Collection and General Collection Oversize). Most electronic databases allows the user to hold down the CRTL key and select multiples, but that doesn't work in Primo. The 'Exclude' feature is nice, but it would be fabulous if Ex Libris could add an 'Include' feature. Please?

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   9 votes

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   1 comment  ·  User Functionality  ·  Delete…  ·  Admin →
   Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

   Best regards,

   Primo Product Team

10. Dynamically replace spaces with underscores in Primo generated URLs

    Currently, URLs generated while using Primo can result in broken URLs based on the presence of spaces in information such as library names. A good solution would be to program Primo to dynamically replace spaces with underscores, resulting in non-broken URLs when doing things like copy/pasting into an email.

    8 votes

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    1 comment  ·  User Functionality  ·  Delete…  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

    Best regards,

    Primo Product Team

11. Primo Analytics: ability to report on Primo API usage

    Idea: Ability to report on Primo API usage (e.g. number of searches, search terms and source of API calls).

    Include usage of Primo Front End and API as part of Primo Analytics so that both can be aggregated and analysed.

    Developer Network API Analytics is not sufficient and does not provide the essential information we are looking for, e.g. search terms.

    26 votes

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    1 comment  ·  Analytics  ·  Delete…  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

    Best regards,

    Primo Product Team

12. [Primo] - UI - show Call Number in My Library Card - Requests

    The information about the shelfmark and physical position of an Item (i.e. the Physical Location and the Call Number) in not displayed in the Requests section of My Library Card. It is not displayed even if you expand the row (see attachment).

    The same happens in the old UI, if you click on Details. It might look like a minor issue, but it's not. Users looking at their requests have no clue where they books are actually located. They are forced to perform the search again for each item they requested. Consider that in many cases items are not moved to an Hold Shelf physically separated (for instance when we have many copies of the title, or simply because the Library does not use a dedicated Hold Shelf at all, and requested books are left where they are, waiting for the users who reserved them).

    Adding the information about Physical Location and Call Number to the requests list would be therefore a major improvement for the users.

    The information about the shelfmark and physical position of an Item (i.e. the Physical Location and the Call Number) in not displayed in the Requests section of My Library Card. It is not displayed even if you expand the row (see attachment).

    The same happens in the old UI, if you click on Details. It might look like a minor issue, but it's not. Users looking at their requests have no clue where they books are actually located. They are forced to perform the search again for each item they requested. Consider that in many cases items are not moved… more

    29 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

    Best regards,

    Primo Product Team

13. Getit2 of PrimoCentral records lists irrelevant local resources (missing date check)

    Records from Primo Central have a getIt2-Tab which lists print resources from local catalog for an article. The problem is that the publication date of the article and the listed resources do not match and therefore cause confusion. Think of an current article from a Journal and you get old volumes suggested from the library. Only print resources containing the article should be listed.
    In other words: The function would be usable if the getit2 lists print resources with the same publication date.

    Suppressing the get-it tab according to the documentation (http://knowledge.exlibrisgroup.com/Alma/Knowledge_Articles/Remove_GetIT!_Tab_When_No_Print_Version%2C_Only_Electronic_Records_from_Alma) has no effect.

    The issues were closed pointing us to file an "enhancement request". We sadly circumvent this by hiding the Tab via CSS, unless this would be a useful functionality if working as described above.

    FU Berlin #00352669 TU Berlin #00350505

    Records from Primo Central have a getIt2-Tab which lists print resources from local catalog for an article. The problem is that the publication date of the article and the listed resources do not match and therefore cause confusion. Think of an current article from a Journal and you get old volumes suggested from the library. Only print resources containing the article should be listed.
    In other words: The function would be usable if the getit2 lists print resources with the same publication date.

    Suppressing the get-it tab according to the documentation (http://knowledge.exlibrisgroup.com/Alma/Knowledge_Articles/Remove_GetIT!_Tab_When_No_Print_Version%2C_Only_Electronic_Records_from_Alma) has no effect.

    The issues were… more

    26 votes

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    2 comments  ·  Integration with other systems  ·  Delete…  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

    Best regards,

    Primo Product Team

14. Add *before* directives in the new UI

    While it's great that the new UI includes directives for us to target when we do customizations, we're generally limited to only putting things AFTER what we may want to manipulate. It would be good to have an easier way to inject our customizations before.

    For example, I'd like to place some helper text before our Online Access tab on some items based on the PNX. Right now, I have to put the message below and then do some DOM manipulation. I'd prefer to avoid the DOM manipulation altogether.

    8 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

    Best regards,

    Primo Product Team

15. Set default language(s) in PBO

    When managing the various mapping and code tables in the PBO, it gets complicated because I'm constantly having to set the language column. It would be great if we could have that narrowed by default to just the ones we need. To support multilingual institutions, it would need to allow for multiple defaults if possible.

    3 votes

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    1 comment  ·  Administrative Tools  ·  Delete…  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

    Best regards,

    Primo Product Team

16. Make Title Search in Journals A-Z Left-Anchored

    When we search for a title such as "Science" or "Nature" in the current A-Z journal list, the search is not left-anchored and thus finding titles of this kind involves scrolling through several pages of results.

    15 votes

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    0 comments  ·  User Functionality  ·  Delete…  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

    Best regards,

    Primo Product Team

17. Citation generator is inaccurate

    The citation in the existing and new UI for books is not valid MLA or APA.

    The PNX information that populates the citations is stored in a hidden mapping table that cannot be edited. For example, I can see that series information for a book comes from addata/seriestitle. Primo will use the entirety of the field in the citation. For this particular record, this is the content of that section:

    Rowling, J. K. Harry Potter Ser. ; 2.

    Likewise, book titles come from addata/btitle. For this record, this is the entirety of the section:

    Harry Potter and the Chamber of Secrets / by J.K. Rowling ; illustrations by Mary GrandPré.

    Because the content of the citation is based on fields in your records, you might want to examine your normalization rules for the addata section and see which fields from your source record are being used. Since you're seeing extraneous information in the citations, this might require changes to your source data or to the normalization rules (to pull data from a different source field).

    If you want to change which PNX fields Primo uses to build the citation (for instance, changing from addata/btitle to display/title) this would qualify as an enhancement.

    The citation in the existing and new UI for books is not valid MLA or APA.

    The PNX information that populates the citations is stored in a hidden mapping table that cannot be edited. For example, I can see that series information for a book comes from addata/seriestitle. Primo will use the entirety of the field in the citation. For this particular record, this is the content of that section:

    Rowling, J. K. Harry Potter Ser. ; 2.

    Likewise, book titles come from addata/btitle. For this record, this is the entirety of the section:

    Harry Potter and the Chamber of… more

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    13 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

    Best regards,

    Primo Product Team

18. Total number of records in PCI

    In Summon, one can leave the search box blank and press enter. The result page will indicate the number of total records in the central index and the Resource Type facet also provide a breakdown of record numbers by material type. It allows institutions to track the growth of their content and their distribution by format. It will be great the Primo can offer such statistics.

    4 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

    Best regards,

    Primo Product Team

19. Allow customization of "Show source records" feature

    Since february 2017 relase, it is possible to display MARC record in UI, using "Show source records" feature. As this feature was very much in demand with our users and librarians, we are very pleased.

    Unfortunately, the feature's look and feel doesn't live up to our expectations. In the attach file, you can compare the display our users are used to and the actual display of "Show source record". It lacks of clarity.

    It would be great to be able to customize this feature's display in order to adapt it to our users needs and to preserve the consistency of our display. Currently this not possible according to the answer given in case #393118.

    Thanks for support !

    Since february 2017 relase, it is possible to display MARC record in UI, using "Show source records" feature. As this feature was very much in demand with our users and librarians, we are very pleased.

    Unfortunately, the feature's look and feel doesn't live up to our expectations. In the attach file, you can compare the display our users are used to and the actual display of "Show source record". It lacks of clarity.

    It would be great to be able to customize this feature's display in order to adapt it to our users needs and to preserve the consistency of… more

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    15 votes

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    5 comments  ·  User Interface  ·  Delete…  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

    Best regards,

    Primo Product Team

20. Index Ebsco API "abstract" Results so they don't appear in Primo "Full-Text" Results

    All Primo results from the EBSCO API are searched and displayed "on the fly," and there's no option to sort the abstract-only content from full-text in Primo results.

    So even though our default in Primo is to display ONLY "full text" results -- Primo is returning EBSCO "abstract only" or "may be full text" links in our Full-Text searches. Our users are confused, and call us wondering why they don't have full-text access in our Primo full-text search results.

    Finding a way to sort the Ebsco abstract-only content from the full-text content, so it's working correctly within the Primo search results would eliminate this confusion.

    All Primo results from the EBSCO API are searched and displayed "on the fly," and there's no option to sort the abstract-only content from full-text in Primo results.

    So even though our default in Primo is to display ONLY "full text" results -- Primo is returning EBSCO "abstract only" or "may be full text" links in our Full-Text searches. Our users are confused, and call us wondering why they don't have full-text access in our Primo full-text search results.

    Finding a way to sort the Ebsco abstract-only content from the full-text content, so it's working correctly within the Primo search… more

    17 votes

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    2 comments  ·  Integration with other systems  ·  Delete…  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

    Best regards,

    Primo Product Team