[Primo] - UI - show Call Number in My Library Card - Requests
The information about the shelfmark and physical position of an Item (i.e. the Physical Location and the Call Number) in not displayed in the Requests section of My Library Card. It is not displayed even if you expand the row (see attachment).
The same happens in the old UI, if you click on Details. It might look like a minor issue, but it's not. Users looking at their requests have no clue where they books are actually located. They are forced to perform the search again for each item they requested. Consider that in many cases items are not moved to an Hold Shelf physically separated (for instance when we have many copies of the title, or simply because the Library does not use a dedicated Hold Shelf at all, and requested books are left where they are, waiting for the users who reserved them).
Adding the information about Physical Location and Call Number to the requests list would be therefore a major improvement for the users.
Manu Schwendener commented