How can we improve Primo?

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Improve logic for Consortial/AFN and ILL requests

If all holdings across the Network Zone (NZ) are unavailable, we want to be able to suppress the option to place a Consortial loan request (ie. a resource sharing request in an automated fulfillment network), thus directing the user to ILL.

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Anne Pepitone shared this idea  ·   ·  Admin →

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  • Cheryl Grubb commented  · 

    This would be super-helpful to both patrons and staff. Many patrons see the request was placed successfully and then don't know what to do when the request is subsequently canceled by the system soon afterwards. It's confusing for them, and time-consuming for staff to assist.

  • Liz Hollendonner commented  · 

    This would cut back on patron frustration and would allow them to cut back on time allotted to discover items they are wanting to request.

  • Shane Hickey commented  · 

    This would be super helpful to us in the WRLC!

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