Improve logic for Consortial/AFN and ILL requests
If all holdings across the Network Zone (NZ) are unavailable, we want to be able to suppress the option to place a Consortial loan request (ie. a resource sharing request in an automated fulfillment network), thus directing the user to ILL.
Cheryl Grubb commented
This would be super-helpful to both patrons and staff. Many patrons see the request was placed successfully and then don't know what to do when the request is subsequently canceled by the system soon afterwards. It's confusing for them, and time-consuming for staff to assist.
Paula Dempsey commented
Liz Hollendonner commented
This would cut back on patron frustration and would allow them to cut back on time allotted to discover items they are wanting to request.
Manu Schwendener commented
Shane Hickey commented
This would be super helpful to us in the WRLC!