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Kyle Olney

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  1. 24 votes
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    Kyle Olney commented  · 

    Has this not been resolved yet? This is a much needed feature.

    Kyle Olney supported this idea  · 
  2. 18 votes
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    2 comments  ·  Alma » Other  ·  Admin →
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    Kyle Olney shared this idea  · 
  3. 4 votes
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    Kyle Olney commented  · 

    Additionally, we've had instances where the patron replies to the email with specific questions related to pick-up. But since the reply goes to the library who sent the item, extra steps are needed to mediate the question. This means more work for library staff and not as good customer service for the patron.

    Kyle Olney supported this idea  · 
  4. 81 votes
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    3 comments  ·  Alma » Other  ·  Admin →
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    Kyle Olney shared this idea  · 
  5. 216 votes
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    Hi,

    It will be possible to configure the system (with a utomatic renew rule output parameter to say whether to send an email to the patron when renewal takes place.

    If emails are sent, they will be sent in an aggregated manner (single notice for all renewed loans)

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    Kyle Olney commented  · 

    Would like an update on this -- and would love to get it implemented!

  6. 103 votes
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    Kyle Olney supported this idea  · 
  7. 93 votes
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    8 comments  ·  Primo » Primo VE  ·  Admin →
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    Kyle Olney supported this idea  · 
  8. 111 votes
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    Kyle Olney commented  · 

    YES! This is a no-brainer. We have to have some options available to sort the "members" of an itemized set. Title, call number, location, and status are just a few of the options that could be extremely helpful. The members of a set aren't even in the same order as they were on the file used to create the set. This makes it hard to find records!

    Kyle Olney supported this idea  · 
  9. 100 votes
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    Kyle Olney supported this idea  · 
  10. 165 votes
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    Kyle Olney supported this idea  · 
  11. 206 votes
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    Kyle Olney supported this idea  · 
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    Kyle Olney commented  · 

    Our ILL department tries to give the front line circulation staff a heads-up whenever a non-home-patron will be picking up from our library. Because it doesn't happen all that frequently it can sometimes throw staff for a loop. However, as things stand currently, it is very difficult to even identify that a patron is from another institution, let alone which one.

    Patrons can also make mistakes when choosing a pickup library. If our ILL staff notice that a patron is not from our institution and also does not live locally, we will try contacting them to make sure they intended to pick up the item from us. Again, that is not easily done in this environment.

  12. 62 votes
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    Kyle Olney supported this idea  · 

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