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Liz Hollendonner

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  1. 216 votes
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    Hi,

    It will be possible to configure the system (with a utomatic renew rule output parameter to say whether to send an email to the patron when renewal takes place.

    If emails are sent, they will be sent in an aggregated manner (single notice for all renewed loans)

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    Liz Hollendonner commented  · 

    Also wondering on the status of this 2018 planned project.

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    Liz Hollendonner commented  · 

    Since voting has been turned off and this idea marked as planned in 2018, can we get an update on when this will be implemented, please? Looks like several libraries and large consortiums are interested in this!

  2. 9 votes
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    0 comments  ·  Primo » Primo VE  ·  Admin →
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    Liz Hollendonner supported this idea  · 
  3. 19 votes
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    Liz Hollendonner supported this idea  · 
  4. 7 votes
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    Liz Hollendonner commented  · 

    The problem isn't finding the article in a PrimoVE search. The problem is that clicking on the link in PrimoVE does not take the patron to the actual article. Instead they are taken to a landing page and have to navigate to the article, which is not intuitive and creates barriers that are unnecessary with current technology levels.

    Liz Hollendonner supported this idea  · 
  5. 196 votes
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    Liz Hollendonner commented  · 

    This would be incredibly helpful for any consortia using this product. The originator posted 5 years ago but it seems like plenty of people would like this functionality. Please make this a priority.

    Liz Hollendonner supported this idea  · 
  6. 58 votes
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    Liz Hollendonner supported this idea  · 
  7. 167 votes
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    The 'Claimed Returned' action will be available for lost loans. It will change the loan status to 'claimed returned'.

    A customer parameter will determine whether the change to claimed returned should trigger a 'Find Item' action (and refund the lost item fees) + change to 'claim return', or only change to 'claim return'.

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    Liz Hollendonner commented  · 

    Lost is usually not the end of an item's journey. Plenty of times a patron gets the lost email only to let us know they still have the item and that they either need some more time or will return it soon. Or they claim to have returned it. Being able to change a lost book's status to claims returned or extending the due date should be an option without having to mark it as found.

    Liz Hollendonner supported this idea  · 
  8. 747 votes
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    Liz Hollendonner commented  · 

    Since our consortium is set up to randomly select which owning library to select and the patron has no choice, this seems like an unnecessary step for them to go through to see where there loans are. Similarly, removing institutions that the patron no longer has activity at would lessen anxiety and frustration for patrons.

    Liz Hollendonner supported this idea  · 
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    Liz Hollendonner commented  · 

    Consolidating this information would be very useful for large consortiums and makes logical sense for the patrons. As it is now, we are getting lots of complaints and confusion from our patrons.

  9. 62 votes
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    0 comments  ·  Primo » Primo VE  ·  Admin →
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    Liz Hollendonner supported this idea  · 
  10. 45 votes
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    Liz Hollendonner supported this idea  · 
  11. 93 votes
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    8 comments  ·  Primo » Primo VE  ·  Admin →
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    Liz Hollendonner supported this idea  · 
  12. 169 votes
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    Liz Hollendonner supported this idea  · 
  13. 165 votes
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    Liz Hollendonner supported this idea  · 
  14. 193 votes
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    Liz Hollendonner supported this idea  · 
  15. 103 votes
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    Liz Hollendonner supported this idea  · 
  16. 50 votes
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    Liz Hollendonner supported this idea  · 
  17. 206 votes
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    Liz Hollendonner supported this idea  · 
  18. 308 votes
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    Liz Hollendonner supported this idea  · 

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