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8 results found

  1. Fiscal/Calendar Year fields for Primo Analytics

    Please provide the fiscal year and calendar year fields for Primo Analytics. To show trends, it is helpful to compare by fiscal/calendar years.

    12 votes
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    0 comments  ·  Analytics  ·  Admin →
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  2. Usage of the pre-filter options within Primo VE

    At the OU, we are interested in seeing the usage of the pre-filter options within Primo VE. While the 'basic search with pre-filter' option is counted, the individual pre-filter options are not. We need this data to better understand our user behaviour in order to make improvements to our service. We also want to see the usage of pre-filters to help us decide whether to go live with the new pre-filter options.

    3 votes
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    1 comment  ·  Analytics  ·  Admin →
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  3. Primo Analytics - add the ability to monitor availability link clicks by availability category

    Currently usage statistics may be generated using the "Click on availability statement" Analytics action, however there is no way to differentiate clicks on say, "Available at" (for physical resources) and "Check online access".

    We would like the ability to extract availability clicks by category:

    Check online access
    Available at
    No full text
    etc.

    General use cases:

    To help us decide what types of links should display where and in what order in Primo.

    More specific use case:

    To help us understand how patrons are accessing electronic resources. For instance, we have added the BrowZine PDF fulltext link to Primo. We…

    69 votes
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    1 comment  ·  Analytics  ·  Admin →
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  4. Primo Analytics - Ability to report on all search strings, not just Popular and Zero Results

    Primo Analytics currently only includes search string data for Popular and Zero Results subject areas. It would be a vast improvement to be able to see all search string results.
    Note: This functionality is available via BIRT, but only by individual reports by first letter of the alphabet, which are unwieldy and essentially unusable in loading so slowly (and often not at all).

    186 votes
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    10 comments  ·  Analytics  ·  Admin →
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  5. Search Slot/Scope/Profile Usage in Primo Analytics

    We would like to be able to report the total number of searches that have been performed in each search/slot/scope/profile that we have configured in Primo. Currently the only report in Analytics that has Search Scope search information is the Zero Results Report.

    This information will provide invaluable information about our user behaviour and will help us in the customization of the Primo interface to meet the needs of our clients by assisting in decisions regarding adding or removing search profiles/scopes.

    337 votes
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    15 comments  ·  Analytics  ·  Admin →
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  6. Analytics - advanced search stastistics

    Hi there,

    According to SF case 422111 it's currently not possible to provide detailed statistics about advanced search field through OBI.

    As for the facets, we would like to know the number of using field by field.

    For example :
    - We would like to know how many clicks were done on search field "Topic"
    - We would like to know how many clicks were done on search field "Author"
    - We would like to know in how many session the search field document type / books was used
    - Which are the fields the most used in the advanced…

    81 votes
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    0 comments  ·  Analytics  ·  Admin →
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    Planned  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hi All,

    This is to update that this is planned to be covered in the new engagement Analytics platform which we are currently developing.


    More details on the "Engagement Analytics" can be found here - 

    https://knowledge.exlibrisgroup.com/Primo/Product_Materials/Roadmap/020Primo_VE_Roadmap_Highlights#Engagement__Analytics


    Best regards,

    Yael.

  7. Primo Analytics: extracts the usernames related to failed logins

    It would be great -with Primo analytics- building an analysis that extracts the usernames related to failed logins

    47 votes
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    0 comments  ·  Analytics  ·  Admin →
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  8. Provide Statistics about use of Primo Central Collections

    It would be great if we can asses the usage of our licensed content via Primo. This will be valuable for our licensing decisions, as well it would be interesting for the hosts (Thomson Reuters, ProQuest...).

    For instance, we like to know:

    • how often users view metadata (i.e. open details tab) of records from ProQuest's Collection for Dissertations & Theses

    • what is the ratio of view metadata to request fulltexts from the collection?

    • which providers (Thomson Reuters, ProQuest, ...) are used most (view + download), what are the top collections of each provider?

    52 votes
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    1 comment  ·  Analytics  ·  Admin →
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