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61 votes
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20 votes
An error occurred while saving the comment Anonymous commented
We need to have the possibility to find out if a request has been created by user (via Primo) or by staff. So if this is not possible with the creator-field (as described below), please add another field containing this information. In case users claim not to have requested an item we cannot prove them right or wrong.
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12 votes
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302 votes
An error occurred while saving the comment Anonymous commented
Are there any plans by Ex Libris to implement such a job?
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An error occurred while saving the comment Anonymous commented
Ex Libris already commented on another idea like this:
https://ideas.exlibrisgroup.com/forums/308173-alma/suggestions/35105641-patron-purge-letter#comments-> doing that "by hand" is not efficient, there should be an automated process as described above: define number of days before expiration per user group an then a job does the work
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16 votes
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9 votes
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44 votes
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27 votes
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76 votes
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32 votes
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56 votes
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229 votes
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112 votes
Anonymous supported this idea ·
I agree, that mainly informational letters like the Return Receipt should be possible to opt-in/out (in Alma AND Primo), because this really is something some users love and some users don't like at all (especially when they get a letter for each return individually...).