Skip to content

RefWorks

Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

189 results found

  1. Always accurate display of results and associated folders

    Unfortunately, in the advanced search, the result display (in my own citation view) does not show the exact hit for each reference (e.g. 1 of 27) and the folder(s) the reference is in.

    In RefWorks legacy this was the case and extremely helpful to us.
    Will these features still be implemented?

    I think it is a pity that the folder display is now only in normal or full view.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Advanced search result page shows # of # of results indication on top of the page. Click on "Customize" in upper right corner of page to select whether you would like to show Folder(s).

  2. Displaying folders in own citation style

    In RefWorks legacy, you could immediately see which folders a reference was in. – No matter in which view the references were output on the screen.
    Now this works only in Normal or Full View.

    This display would also be very useful in self-created citation styles, especially if a reference has been saved in multiple folders.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  3. Show Date added in Normal View

    When sorted by Date added in Normal View, it is better that the date added to be displayed for each record.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  4. Add "Ref ID" as a field to an output style.

    The authors that I work with like having a bibliographic style that shows the Ref ID in the very first field, before the author last name etc. Thanks in advance!

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  5. Output RefID to reference list

    Could you please add function in order to add RefID field when we edit or create citation styles?

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Other  ·  Admin →
  6. Include sort by date published in normal and table view please

    Sort by date published in normal and table view please

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  7. Remove case sensitive restrictions on account registration

    Clients attempting to create new accounts receive the "We're sorry, but it seems your institution does not have a RefWorks subscription" message when capital letters are used in an email address, but are able to create accounts when typing addresses in lowercase letters. A "case sensitive" message would help to resolve this confusion. Alternatively, and better, would be to simply make this field not case sensitive.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  8. Please add the "Duplicate" [citation] option from Legacy to new.

    Please add the option to duplicate a citation from Legacy to new Refworks. I have used it often, and find it a quick way to add similar citations that are not from a literature database. It's the "Duplicate" button from the "Edit" option that I miss already. Thanks.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  9. Please add the "Duplicate" [citation] option from Legacy to new.

    Please add the option to duplicate a citation from Legacy to new Refworks. I have used it often, and find it a quick way to add similar citations that are not from a literature database. It's the "Duplicate" button from the "Edit" option that I miss already. Thanks.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  10. Add working paper as a reference type

    Currently working papers are added as 'generic' while many style have specific working paper rules that can easily be applied

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  11. Update folder counts upon import

    Currently, after importing references from a file and specifying a folder location, the folder count isn't updated until a browser refresh. This can be troublesome because it then prompts to (re)import the folder.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  12. Ability to copy metadata from the deduplication page

    It is currently impossible to copy any metadata from the deduplication page, yet it can be useful in doubtful cases to copy a DOI to verify it is correct, etc (I have just found a couple of duplicates that had the same reference but different DOIs: one of the two is somehow broken and non-existent. I had to write down on paper the two DOIs and then type them by hand in order to check the situation)

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  13. Cite them right 12th edition

    For a subscription service I don't feel you are current. However free alternative reference tools have managed to be more current.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  14. Duplicate references

    In RefWorks Legacy it was possible to duplicate references in edit mode. - This was a very helpful tool for example when editing book chapters. Please also implement in RefWorks.

    32 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    7 comments  ·  Other  ·  Admin →
  15. Always show custom fields while editing a reference

    The old version of RefWorks had the ability to always display custom fields in edit mode.
    In the new version each one has to be added manually with the “Add more fields…” button, which is cumbersome. We use custom output styles and each reference needs the same custom fields to be applied to them.

    21 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  16. include web retrieval date in bibliography

    I am using APA 7th addition and the bibliography is 'Checked' on. I want to include the retrieval date for my websites I am referencing, but I don't know how to add it?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  17. Inclusion of page numbers in the numeric styles with RCM, specific AMA 11th. ed.

    The citations style AMA 11th. ed. is a number style with superscript. Although the focus is on numbers it is possible to add page numbers to the superscript according to the AMA Manual of Style: A Guide for Authors, 2020, p. 64.

    With RCM it is not possible to add page numbers - I have tried to use the suffix-field - but it does not respond on "Edit citation".

    I did the same thing within Mendeley Cite and EndNote - using the suffix-field - and in these programs you can add the page numbers to the AMA superscript style.

    I…

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  18. Remove database permalinks from APA 7 formatted citations

    The various APA 7 citation styles reference list citations erroneously include the permalink to database records when exported from such database vendors as ProQuest and EBSCOhost., as shown here:

    Kudlats, J., & Brown, K. M. (2021). Knowing kids makes a huge difference, part II: Advancing a conceptual framework for positive principal-student relationships. Journal of School Leadership, 31(5), 451-477. https://ezproxy.bethel.edu/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=eric&AN=EJ1312200&site=ehost-live&scope=site http://dx.doi.org/10.1177/1052684620935384

    Because so many of our databases come from these vendors, our users are required to extensively edit their reference lists. While we always advise the necessity of proofing and editing RefWorks citations, such a glaring and consistent error discourages our…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  19. Enable search of shared Folders

    Searching inside Refworks does not find records in Folders that I Joined in the Sharing area.

    Only records in my own account are found by the search. Neither Insitutional nor individually Shared folders can be searched.

    The usefulness of Sharing is much less when users can't find what they need in the folder.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  20. Field mapping and labeling - motion picture

    In the Video reference type the labels ‘Studio Location’ and ‘Distributer/Studio’ are used. However, in the Motion Picture reference type, instead of ‘Studio Location’ the label ‘Place of Publication’ is used.

    This is confusing for students. Can the label be modified by RefWorks or alternatively is there a way to customise it locally for our institutional style?

    There is also a strange mapping issue between Motion Picture and DVD:
    - If you have a record in ‘Video’ ref type format and change it to ‘Motion Picture’, you have to do delete ‘Medium’ and then add it again (otherwise it does…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  Other  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base