Strengthen email verification process
During the recent problems with SSO we've been encouraging students to use the forgotten password option to create an alternative password.
This has highlighted that students often mis-spell or use incorrect email addresses when initially seeting up their accounts.
Despite the fact that on setup RefWorks asks students to confirm their email address, students can bypass verification and potentially go on to use RefWorks with an incorrect email adrress attached to their account.
Strengthening the verification process, e.g. by activating accounts only upon reciept of the confirmation email would help to avoid this.
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Amanda Brennan
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This was done as part of the April release.