RefWorks

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  1. Attachments stall, never completely finish

    Many users have noticed that when PDF attachments are uploaded, they take a very long time in the processing/uploading phase, and sometimes the progress bar stalls at 50% and never finishes.

    61 votes
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  2. Please negate the need for Refworks to require a new tab and login when I export new references from my Institution's database.

    I would like all my exported references to default to the Refworks database I already have open at the time.
    Each time I export a new reference into Refworks, I am asked to login again which results in multiple Refworks tabs open.

    18 votes
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  3. Save to Refworks button is not functional

    The save to refworks button for chrome is not functional. About 90% of the time when I try to use it and input all the information, the loading bar goes and goes (Uploading 1 of 1.......) and eventually after about a minute it says it was unable to import anything (We're sorry, we were unable to save to RefWorks. We tried, but came up empty.) So frustrating. As said before, this service is great, but quite a few basic functionalities are from from actually functioning properly. These need to be fixed. A quick import button is a huge draw of…

    55 votes
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  4. Improve import of author's names

    The most common problem we see with the formatting of references is that the author's first and last name are treated as one field, so that the in-text citation would read (Ali Smith, 2017) rather than (Smith, 2017). This happens quite a lot, is there a way to improve the export/importing of author's names?

    4 votes
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  5. Change "Select All" to read "Select All ON THIS PAGE" when moving citations from Last Imported

    When moving citations from Last Imported to a folder, the default option is to "Select all" but that wording is misleading - it only selects the citations shown on the page, which defaults to 50. If you just imported 51 citations, "Select All" doesn't actually select all, it selects only the first 50.

    5 votes
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  6. Clear last imported folder when a new import is made

    In RefWorks original, when you import a reference set, the Last Imported folder was reset, so only that import is contained in the folder.

    Now, "Last Imported" isn't last imported, it's ALL references imported in the last 30 days!

    At best, it now requires the additional steps of selecting and clearing references from the so-called last imported folder before you import new references; and if you forget, the old references are left in with the new references, making it harder to work on only the new references.

    If you insist on keeping it this way, then rename the folder "Recently…

    2 votes
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  7. Export RIS format from Cochrane Library without lacking of the field C3 and M3

    The field of C3 and M3 is dropped out when we try to export citations by RIS format from Cochrane Library. Please improve it.

    2 votes
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  8. Edit author

    Sometimes authors have to be entered in manually. This is especially the case when I import PDFs - RefWorks captures the wrong authors. However, it would be easier if we could rearrange the order of authors manually. Currently, if I accidentally delete the first author or skipped a third author, I can't go back and add these authors in their correct order. Instead, I have to re-type all the author names again in the correct order.

    Please allow authors to be manually added and allow us to add authors in a specific order/ wherever we click in the author section.

    5 votes
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  9. Don't automatically import subject headings as tags

    Subject headings from Proquest and other databases are automatically imported as "tags." This clutters up the interface, and makes it hard for users to add their own tags.

    52 votes
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  10. Import citations into multiple projects at once

    Please add new function to import citations into multiple projects at once.

    3 votes
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  11. Provide the ability to add different reference types to an existing style

    There are new forms of information all the time and students are referencing increasingly varied things in their assignment. It would be useful if we could add new reference types to our institutional referencing style to cover these things.

    1 vote
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  12. Speed up the refresh

    March 23, 2019. Refresh is agonizing slow, database is practically useless in this condition. Will not import an APA reference from from Google Scholar. You need to fix this.

    1 vote
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  13. 'Create a new account' when linking to New RefWorks for the first time from a search tool (Google Scholar, Primo etc)?

    From Google Scholar, Primo etc, when you click on the RefWorks link next to each search record, it takes you to the following page:

    https://refworks.proquest.com/combined-export/?groupcode=RWMiddlesexU&detoken=XBLgJo9sJFPnYg1wJ%5B44

    If you then select to export to the New Refworks, you are taken to the following page:

    https://refworks.proquest.com/login/

    However, this is problematic, as it does not offer the opportunity to 'Create a new Account'.

    We think that users should be directed to the following URL instead: https://refworks.proquest.com/

    7 votes
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  14. 4 votes
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  15. I attempted to set up the synchronizing with RefWorks from ProQuest and now I cannot import citations at all.

    I attempted to follow the instructions from a ProQuest database to synchronize My Research folders with RefWorks. I had an existing RefWorks account and followed the instructions from ProQuest. Now I cannot import citations from EBSCO EDS or ProQuest Databases.
    I am directed to the login screen. I login with my account, however, it will not import the citation. I have tried this with the Chrome, Firefox and Next browser.
    I would delete my RefWorks account and try again but the login is tied to my college email address so I can't use a different email address to try to…

    1 vote
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  16. Please make it possible to move large numbers of references from the last import page to a folder, all at once

    I have just imported 7600 references that I want to put all into the same folder (working on a systematic review). I can only move small quantities at a time as the select all features is limited to the records displayed. Selecting "display 2000 records" causes refworks to crash.

    5 votes
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  17. Improve print/electronic differentiation in imported book references

    The default setting for book imports is for electronic books and it is, in my experience, not apparent to users until an inaccurate bibliography is created.

    Perhaps you could:
    A) Change the default from electronic to print
    B) Bring the 'this is an electronic resource' tick-box to the top of the screen when a user imports a book record.

    16 votes
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  18. online news webpage not taken as per Harvard style

    while importing references from online new websites, refworks do capture the references but does not cite the bibliography as per harvard style for webpages accessed online.

    4 votes
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  19. can you make it as an add-in for powerpoint?

    make refworks compatible with Powerpoint so that works cited can be incorporated into the presentation

    7 votes
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  20. DOI search function

    Under "Add Reference" Have a space to quickly input the DOI and find article based on that. Currently, there is a space to add that modifier under the Save to Refworks function, but all I continually get is "service is unavailable".

    6 votes
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