Summon

Your feedback matters to us. Help us improve Summon, as well as the 360 and Intota administrative services, by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.


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  1. Include MARC 505 and 511 fields in the Details Page

    For music recordings and films, it is particularly important to include the 505 and 511 fields to identify the unique aspects of an item. These fields are currently indexed in Summon, but not displayed, and Syndetics is not complete enough to replace them. Additionally, it can be confusing to users to have items in the search results for key terms found in the 505 and 511, but not displayed in the record.

    13 votes
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  2. Springshare Chat Widgets in Summon Mobile Friendly

    We have noticed with the Springshare v2 chat widget (LibAnswers) found in our Summon search page, it completely disappears when accessing it in a mobile device. With most of the links found in the Summon interface (such as the "Advanced Search" and "Add results beyond your library's collection"), they automatically get pushed into the hamburger menu.

    Is it possible for the LibAnswer’s chat widget (link) to be automatically pushed there also?

    We feel like users using mobile devices should be able to access our Library chat just in case they come across a reference question or would like to report…

    13 votes
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  3. Request link on catalog details page should not display for electronic only material

    For libraries that have switched on the catalog details page, they have the option to configure a Request link.

    This button displays on all records from the catalog, even if they are not requestable - for example if they are online only, the button still appears.

    For example, this book is only available electronically (but the request link (Place hold button) is displaying then you get an error on the LMS side when you try to request it):

    The dragon and the elephant : China, India, and the new world order

    http://griffith.preview.summon.serialssolutions.com/#!/search/document?ho=t&l=en-AU&q=%22The%20dragon%20and%20the%20elephant%20:%20China,%20India,%20and%20the%20new%20world%20order%22&id=FETCHMERGED-griffith_catalog_b187154973

    This setting should be configurable to only display…

    13 votes
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  4. Allow more than 2 custom panels to be expanded by default

    At present, no more than 2 custom panels in the right-hand section of the Summon results page can be expanded by default. Others are only accessible by a More... link. Give libraries the option of setting how many custom panels are open by default.

    13 votes
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  5. "Littel Navigator" for Topic Explorer

    "Littel Navigator" is a discovery support tool which is used in libraries in Japan. With it, user can check the conceptual relations between search words and other related words. The ralations are presented like network diagram.
    It would be helpful for users to expand their knowledge, if it can be integrated into Topic Explorer in Summon result page.
    https://www.kinokuniya.co.jp/03f/denhan/littel/littel.htm

    "Yewno" integration in the following website is close to our image.
    https://koral.summon.serialssolutions.com/#!/search?ho=t&l=en&q=darkweb

    13 votes
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  6. Open Access filtering and restriction

    Open-access resources should not need to be selected in a library's Intota instance to reliably indicate that they are accessible to the Summon user.

    Currently, when a user checks both the OA filter and the 'include outside sources' box, some resources present in results with the ambiguous message that they are open-access, but are unavailable or only obtainable via ILL (according to what text the library displays in this circumstance.) Users can't know which to believe- is it accessible or not?

    Since open-access resources brought into search results come from either a library's Intota selections or the Summon index, it…

    12 votes
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  7. Have the option to download usage statistics for the number of "Report a Problem" emails sent broken down by month.

    To be able to download the number of "Report a Problem" emails sent, broken down by month, in the Client Centre. This will help with problems tracking and with seeing if changes to the Summon environment have an impact on the number of "Report a Problem" emails sent.

    12 votes
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    0 comments  ·  Analytics  ·  Admin →
  8. Allow users to browse the "Virtual Shelf"

    The Virtual Shelf tab would appear for each record on the search results page. It would allow users to browse items based on the location of an item in the search results. Then the user could navigate through items "on the shelf".

    12 votes
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  9. Westlaw UK (Thomson Reuters) - adding new indexing metadata

    Westlaw UK is currently a 0 titles database in the Client Centre (Code AYDUG).

    Can the metadata be acquired from the provider and added to the index?

    12 votes
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  10. Make combination of "Fulltext Online" and facet "Library Location" results possible

    Many of our patrons are interested in setting the filters to results available in the specific library location they are actually working in. They miss a functionality to combine fulltext results with the specific library holdings.

    11 votes
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  11. Increase Facet Limit

    Summon facets are currently limited to only display 100 values for performance reasons. Would it be possible to increase this or ideally remove the limit without causing performance issues?

    11 votes
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  12. Add autocomplete to search widget

    The widget should make suggestions for words and phrases as the user types into the search box. This should be the same functionality as is present on the default Summon search box.

    11 votes
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  13. 360 link customisation

    Add the ability to customize the "Sorry, this item is not available onlie. Please use options below to get it:" message in 360 link

    11 votes
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  14. Discover the DOIs not registered with CrossRef: problems with searching the italian titles by DOI numbe

    It would be really helpful to search for an article or chapter book, edited by italian publisher, through DOI number inside the relative eJournal Portal box or Citation Linker box
    Now, if I insert an "italian DOI number" a syntax error is showed or nothing happens (the page remain the same)

    In details
    with Casalini - Torrossa, is it possible reach directly the landing page through DOI URL -> ex. http://dx.doi.org/10.1400/209193

    with DarwinBooks and RivisteWeb both by il Mulino, the landing page is showed after clicking on a link inside a pop-up page generated by the "mEDRA engine"
    ex.
    http://dx.doi.org/10.978.8815/145901

    11 votes
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  15. 11 votes
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  16. Minimise requests by patrons for locally subscribed content by filtering via Summon Citation Linker

    As a small team processing many document delivery requests, it would be good to minimize the number of requests for items already held in locally subscribed e-journals. Proposing that citation details entered via a local online form could be submitted to the Summon Citation Linker for checking and identification of subscribed content. If held, a return to the patron of a link to the full-text content would be provided. If item is not subscribed, form information is forwarded to library staff as usual. Would greatly benefit both the requester who can receive access to required content instantly and also library…

    11 votes
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  17. Include Selected Facets in Zero Results Analytics

    In the Summon OBI analytics, you can create a Zero Title Searches report, which includes how many times the search was conducted as well as the "Search Origin." The search origin provides the information on the cause of the search coming up with zero results that can either be due to a "search" or "facet."

    Currently, we can't see precisely what facets the user had selected while searching that provided zero results. We believe that including details on which facets were present during the failed search would be extremely beneficial.

    11 votes
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    0 comments  ·  Analytics  ·  Admin →
  18. Move Cites/Cited by data to the right pane "custom panel"

    In order to reduce patron confusion, I would like see the Cites/Cited by information to be displayed in the right-hand pane. This would reduce confusion and allow patrons to see their search results simultaneously with citations. Additionally, I would retain the title of the result on which I clicked.

    This makes functionality more similar to "Related Items"

    11 votes
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  19. Add free book cover images from OpenBD to Summon.

    "OpenDB" is a book cover image database that mainly contains those of Japanese books.
    Everyone can use them for free regardless of the user type(individual, company and so on).
    EDS seems to have already integrated it. Please consider integrating it to summon.

    More details(in Japanese) are here.
    https://openbd.jp/

    10 votes
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    1 comment  ·  Admin →
  20. OBI usage statistics : scheduling reports for email delivery

    It should be great if we can schedule usage reports to be sent automatically to a special email address every mounth

    10 votes
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    2 comments  ·  Analytics  ·  Admin →

    Moving this back to no status and adding a note to clarify. For Summon over Alma customers, we can schedule delivery of reports via email. But currently OBI statistics from the Summon UI are not covered under these reports.

    This idea covers reports and usage outside of Alma.

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