Some Ebook Central titles do not appear in Summon, while others appear multiple times. Some are not linked with the library's print title. Work with Ebook Central to reduce the incidence of these errors.

We enter our databases as Best Bets and add tags for their title and title variations. There are a few instances where we have multiple collections with similar title variations, such as Joanna Briggs Institute. It would be a great improvement if we could add the same tag to multiple Best Bets and have all of them display when that tag is searched; this would also be more consistent with how our database entries in our 'classic catalogue' can be searched.

At present, no more than 2 custom panels in the right-hand section of the Summon results page can be expanded by default. Others are only accessible by a More... link. Give libraries the option of setting how many custom panels are open by default.

"Littel Navigator" is a discovery support tool which is used in libraries in Japan. With it, user can check the conceptual relations between search words and other related words. The ralations are presented like network diagram.
It would be helpful for users to expand their knowledge, if it can be integrated into Topic Explorer in Summon result page.
https://www.kinokuniya.co.jp/03f/denhan/littel/littel.htm

"Yewno" integration in the following website is close to our image.
https://koral.summon.serialssolutions.com/#!/search?ho=t&l=en&q=darkweb

If users close "preview" on search results once and then reopen it, some information like Altmetric, Call number, Summary from Syndetic and so on are missing.

Users often reopen "preview" to confirm the detail of information there again. I hope the improvement which reflects this user action to be done.

To be able to download the number of "Report a Problem" emails sent, broken down by month, in the Client Centre. This will help with problems tracking and with seeing if changes to the Summon environment have an impact on the number of "Report a Problem" emails sent.

The Virtual Shelf tab would appear for each record on the search results page. It would allow users to browse items based on the location of an item in the search results. Then the user could navigate through items "on the shelf".

Westlaw UK is currently a 0 titles database in the Client Centre (Code AYDUG).

Can the metadata be acquired from the provider and added to the index?

Many of our patrons are interested in setting the filters to results available in the specific library location they are actually working in. They miss a functionality to combine fulltext results with the specific library holdings.

Summon facets are currently limited to only display 100 values for performance reasons. Would it be possible to increase this or ideally remove the limit without causing performance issues?

The widget should make suggestions for words and phrases as the user types into the search box. This should be the same functionality as is present on the default Summon search box.

Add the ability to customize the "Sorry, this item is not available onlie. Please use options below to get it:" message in 360 link

In the Summon OBI analytics, you can create a Zero Title Searches report, which includes how many times the search was conducted as well as the "Search Origin." The search origin provides the information on the cause of the search coming up with zero results that can either be due to a "search" or "facet."

Currently, we can't see precisely what facets the user had selected while searching that provided zero results. We believe that including details on which facets were present during the failed search would be extremely beneficial.

In order to reduce patron confusion, I would like see the Cites/Cited by information to be displayed in the right-hand pane. This would reduce confusion and allow patrons to see their search results simultaneously with citations. Additionally, I would retain the title of the result on which I clicked.

This makes functionality more similar to "Related Items"