Skip to content

Summon

Your feedback matters to us. Help us improve Summon, as well as the 360 and Intota administrative services, by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

301 results found

  1. The ability to edit eBook title and publication year metadata in Summon

    Is it possible to give librarians the ability to edit certain eBook metadata (title, publication year) ourselves in order to improve match and merge functionality. We have so many duplicate records because the metadata from the Summon index is poor, titles and/or publication year are wrong, leading it to not merge with our catalog record. Is it possible to give the control to the Librarians to edit that metadata to allow for less duplicate records without having to put in Support tickets all the time with long lists of duplicate records to fix?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Start Collecting E Media reports (IR_M1) in Intota

    The COUNTER IRM1 report is necessary for ACRL IPEDS survey's e-media usage reporting. As many academic libraries must comply with this reporting, It would be greatly appreciated if you could begin collecting IRM1 reports.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  360 and Intota  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Improve the copy function in Research Assistant

    The copy function in Research Assistant copies the abstracts of all the 5 articles, some of which can be very long abstracts. Links to the record will be more suitable instead. E.g. Summon permalink to the record.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Automatically Carry Over Queries Between Library Search and Research Assistant

    Currently, when a user switches between the Library Search tab and the Research Assistant tab in Summon, the query does not carry over automatically. Users must manually enter the same search in each tab, which can be time-consuming and may disrupt workflow.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Enhance Summon with Better API Testing Integrations

    It would be helpful if Summon could integrate with modern API testing and developer tools to improve data integration and automation workflows. Many teams rely on tools like a postman alternative to automate API validation and improve reliability. Adding better API support or integration options could make Summon more flexible for modern development environments.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. AI Powered Smart Research Assistant for Better Search and Discovery

    It would be very useful if Summon added an AI powered “Smart Research Assistant” feature that helps users refine searches automatically. The system could suggest better keywords, related academic topics, citation recommendations, and summarized previews of research papers based on the user’s search intent. This would save time for students and researchers while making the platform more interactive and modern. A personalized dashboard showing recent searches, saved topics, and trending research fields could also improve the overall user experience significantly. You can also check https://sportzfydl.org/ for more resources and updates.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Leadingtechnology

    The Cloud Vibe is a technology-focused platform that delivers valuable insights on Web Development, Internet trends, Artificial Intelligence, Cloud Computing, Programming, and emerging technologies. Our goal is to simplify complex concepts, share practical knowledge, and help readers stay updated with the rapidly evolving digital world. https://www.thecloudvibe.com/

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. When discussing user experience and information architecture, it can be useful to examine websites from different industries. While reviewin

    When discussing user experience and information architecture, it can be useful to examine websites from different industries. While reviewing examples of content organization, I recently looked at https://www.prestigeerosewood.com/. Although it is a real-estate website rather than a library platform, it provides an example of how information can be grouped into clear sections and presented in a way that helps visitors locate key details quickly.

    Studying websites outside the library sector can sometimes provide ideas for improving navigation, content hierarchy, and user experience in discovery systems and institutional portals.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Emily Carter

    One improvement I'd like to see in library management platforms is greater flexibility when configuring user workflows and reporting dashboards. Different institutions often have unique requirements, so https://www.prestigefalconcitychennai.com/ customizable interfaces can save staff significant time during daily operations. It would also be helpful if reporting tools allowed easier filtering, exporting, and sharing of frequently used reports without requiring additional configuration. Clear documentation and examples of best practices are equally valuable, especially for new administrators learning the system. Community-driven feedback plays an important role in improving software over time, and it's encouraging to see users sharing practical ideas based on real-world…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Emily Rosen

    Academic librarian with an interest in discovery systems, metadata quality, digital collections, and improving the research experience for students and faculty. https://www.purvaseminora.com/

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  360 and Intota  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. digital resource management

    One area that could improve the overall discovery experience is providing more consistent examples of effective information architecture when discussing interface enhancements. While library systems have unique requirements, reviewing well-organized websites from other industries can inspire better approaches to navigation, content hierarchy, and accessibility. For example, I recently explored https://www.prestigekomapally.com/

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. David Miller

    Library systems specialist interested in discovery services, metadata quality, digital collections, and improving user experience through practical technology solutions.
    https://www.bulwarkthewoodlandforest.in/
    As libraries continue to expand their digital collections, discoverability has become just as important as the content itself. Clear metadata, consistent indexing, and flexible search filters help users locate relevant resources more efficiently. From a user experience perspective, small improvements—such as better faceted navigation, clearer resource descriptions, and improved accessibility—can significantly reduce search time for students and researchers. Another valuable enhancement would be more configurable options for displaying resource types and related materials within search results.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Enhancement for Urban Planning Collections: Spatial Layout Metadata Integration in Discovery

    As academic research increasingly intersects with climate-resilient engineering, library systems require more precise cataloging classifications for modern real estate and architectural master plans. Currently, mapping localized microclimatic data within standard discovery layers can feel disconnected from physical geographic realities.

    We propose introducing a dedicated enhancement to optimize spatial metadata workflows, enabling deep-linking to active site plans such as the low-density architectural layouts mapped out at Prestige Oakville(https://www.prestigesoakville.info/). By implementing specialized metadata tags that trace fluid ventilation corridors, building geometry, and environmental design frameworks directly within the Knowledge Base, research libraries can seamlessly deliver actionable structural equity data. This…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Summon Client Center > Administration Console > Recommender.

    We are updating the database recommendation descriptions for our institution. In our old Summon we could make changes via the Summon Client Center > Administration Console > Recommender.

    Now that we have Summon over Alma, we have been making changes in Alma via Electronic Collection Editor.

    We have noticed that changes to database names and database recommendation linking have been achieved this way. We also want to edit the database descriptions so that the changes are reflected in Summon.

    We have attempted changes through the Electronic Collection Editor and the Electronic Service Editor but do not see any impact in…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Fix EZproxy rewriting on altmetric links

    Citation count links to Web of Science and Scopus are rewritten under an EZproxy session but links to altmetric are not. The stanza needs updating: https://knowledge.exlibrisgroup.com/Summon/Product_Documentation/Overview_of_The_Summon_Service/The_Summon_Administration_Console/Summon%3A_Web-Based_Proxy_Support

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Database recommendations based on content type facet

    Currently the database recommender is powered by tags (and an algorithm based on the result set?). We would like for the content type facet to also power database recommendations. For example, if the music facet is selected, Naxos is recommended. If the standards facet is selected, Standards Australia is recommended. The new database facet assists with this to a degree, but it is not foolproof.

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Increase limit on collected search strings in OBI usage statistics

    OBI usage statistics keep track of the 200 - 500 search strings per month performed by users. These are available in the Summon Popular Searches report available in OBI.

    It would be useful to have access to a more complete list of search strings each month though, in order to perform analysis such as subjects of interest to users or search trends over time.

    This enhancement request proposes to increase the amount of search strings recorded. A preferred options would be to allow institutions to set how many search strings would be recorded per month (ie. ranging from none to…

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Improvement request for Removed Titles report

    If titles are removed to make a zero title database, the information does not appear in the Removed Titles report.

    Example)
    https://knowledge.exlibrisgroup.com/360_KB/Knowledge_Articles/360_KB%3A_American_Society_for_Microbiology_Journals_Database%3A_ TitlesWillBeRemoved--September2022

    Therefore, I must constantly check 360KB News to be aware of any title removal.
    I would like that information to appear in the Removed Titles report.

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Sorting results with Web of Science Citation Score

    It will be nice to sort search results with the citation score of Web of Science.
    It is also desirable as a next best practice to provide a refinement function for limiting the search results to those with WoS citation score.

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?