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Summon

Your feedback matters to us. Help us improve Summon, as well as the 360 and Intota administrative services, by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

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143 results found

  1. WhatsApp, Skype for business available in right pane

    At the moment only a few chat programs can be integrated. I would love to integrate WhatsApp or Skype for Business, or common chat functionalitied in the right pane.
    So the library can use the chat software of the organisation instead of buying edxtra software

    24 votes
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  2. Add ability to apply your EZproxy to the DOI field links in Summon search results

    Currently in Summon search results, the DOI field provides a link that does not include EZproxy. So users might get to the item via this DOI link but since they have not arrived there through EZproxy, they might not be properly authenticated for access. Please give the option to prepend your EZproxy URL to the DOI links.

    1 vote
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  3. Allow more than 2 custom panels to be expanded by default

    At present, no more than 2 custom panels in the right-hand section of the Summon results page can be expanded by default. Others are only accessible by a More... link. Give libraries the option of setting how many custom panels are open by default.

    13 votes
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  4. Facets usage - request to view 'excludes' as well as 'includes'

    A while back I was looking at our facet usage stats for 2017 to date, and I noticed that although we have Newspaper Articles excluded from searches by default, this facet has the highest amount of 'uses'. I asked Ex-Libris Support if this was because every search a user runs is, by default, including the exclusion of Newspapers as a facet use. I also asked if there was a way to get stats on the number of people who remove the exclusion of newspaper articles after running their first search.

    For an example, this was our top-used facet at the…

    121 votes
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    4 comments  ·  Analytics  ·  Admin →
  5. Add 'date last updated' to database details

    In the Data Management section of Serials Solutions, it would be useful if the database details screen displayed when the metadata was last updated for each database. This could be accomplished by having a 'date last updated' field in the database details screen.

    This would be helpful for finding out how current the database's included titles, URLs, etc. are in the knowledgebase.

    245 votes
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  6. Show all Availaility information of library catalog records.

    When there are multiple availability information on library catalog, one of them shows up on results page and the others are hidden in current Summon interface.
    It is favorable for library if all the availability information would be shown as default.

    11 votes
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  7. Mechanism for Best Bets to 'harvest' LibAnswers FAQs (from SpringShare)

    LibAnswers FAQs have topics, keywords, titles and serve a similar purpose to best bets (in our approach anyway).

    An automated regular harvest of these merged with existing best bets makes it easy to share the workload managing this sort of content and pushes us closer to the idea that searching Summon is literally searching the Library.

    11 votes
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  8. Include MARC 505 and 511 fields in the Details Page

    For music recordings and films, it is particularly important to include the 505 and 511 fields to identify the unique aspects of an item. These fields are currently indexed in Summon, but not displayed, and Syndetics is not complete enough to replace them. Additionally, it can be confusing to users to have items in the search results for key terms found in the 505 and 511, but not displayed in the record.

    15 votes
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  9. Top menu bar - Feedback, Help, Language

    Some suggestions for the top menu bar.
    - Allow enable/ disable for Feedback & Help in top menu. Currently, feedback and help are able to pointing to specific links. But not able to disable/ enable the links.
    - Move the language dropdown to the top menu, instead of under the manual button then click and select from the dropdown. It's not easy for patron to find out this option and change the language.

    1 vote
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  10. Distinguish between author and editor in Summon results and citations

    Before RDA, catalogue records did not clearly distinguish between the author and editor of a work, so Summon could not do this either. We would like Summon results and citations to separate author and editor, where this is possible. This would be particularly helpful when exporting citations to reference manager software such as RefWorks. Currently editors are always imported into the author field. This has caused our users problems as it means their references are inaccurate, unless they notice the problem and manually fix it.

    In RDA, terms such as author and editor can be added to the names given…

    61 votes
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  11. 360 Core "Automated Holdings Management" currently supports the ProQuest Ebooks providers only. This feed greatly reduces the amount of work

    360 Core "Automated Holdings Management" currently supports the ProQuest Ebooks providers only.
    This feed greatly reduces the amount of work to maintain ebook holdings by the librarians.
    It would be great if you could add the same feeds for Elsevier, Springer and EBSCO ebooks.

    93 votes
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    Support for KBART automating holdings exchange is implemented. As of May 2024 we have added Taylor & Francis and Springer integrations. More providers will be added going forward.

  12. Add "sent from" box in "email this item."

    Currently, if you want to email an item to another person, there is no space to indicate who the sender is.

    14 votes
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  13. Add SAML / federated / "Shibboleth" login option for saved searches

    As the Summon Saved Searches function is being developed, options for authentication and storage using external web-scale identity systems have been added - Google account authentication / Google Drive, and Microsoft account authentication / Microsoft OneDrive.

    https://knowledge.exlibrisgroup.com/Summon/Product_Documentation/Searching_in_The_Summon_Service/Using_Results/Summon%3A_Saving_Searches

    My institution has avoided promoting this new feature because we have a strong policy of requiring all authentication to institutional systems, to be via institutional login.

    I would like to see a SAML-based, federated (i.e. UK Access Management Federation) authentication option for this feature.

    10 votes
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  14. Add Section number to Course ID in Course Reserves page

    The Course Reserves page in Summon is a nice improvement for Summon Over Alma customers. In Summon, only the Alma course code is displaying as the Course Number. In the attached example, you can see that Bio 220 has 3 sections. It is not clear in Summon which section number corresponds to which course number. Please add the section number to course number in Summon.

    5 votes
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  15. sorting results by publication date

    The sort by publication date newest/oldest in Summon does not sort by the displayed publication date but by the merged record date which is invisible to the end user.

    The user is seeing the results screen and so it seems really odd to provide a publication date sort and then not allow the user to sort by the date that they can see since the behavior on the backend is entirely and completely transparent to them and doesn't seem to serve the user well by any stretch.

    There needs to be a true publication date sort that uses the displayed

    11 votes
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  16. Make Ulrich smarter in 360 EJP

    When a user selects the arrow to see "Journal Details" information from Ulrichs is presented, along with an option to see "More from Ulrichsweb.com." When the link is selected, however, it opens Ulrich and you have to re-enter the title. The suggestion is the title should be retained.

    3 votes
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  17. Label peer-review results as such

    On the results page, add a label to each entry that is peer-reviewed (like you do for "open access" content).

    29 votes
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  18. Merge Reference & Newsletter Types

    Often we will see duplicate records because one is labeled Reference and the other is labeled e-book, or one is labeled an Article and the other is labeled a Newsletter. Allow multiple categories on a record and merge them.

    1 vote
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    1 comment  ·  Other  ·  Admin →
  19. Make Link Out(Summon Direct Linking) statistics of each database available in OBI

    We would like to be able to see the click-through (or call it Link Out) usage of each database via Summon IEDL in Summon OBI and the total click-throughs so that we can understand how Summon contributes to the usage of the e-resources we subscribe to.

    50 votes
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    0 comments  ·  Analytics  ·  Admin →
  20. Clearing search will not let the user enter a new search directly

    When the user clicks the x that clears the search-field in order to make a new search, the cursor is not placed in the search field. The user has to click in the search field in order to write something. The way this works it is quicker to just select the text in the search field and erase it by hitting the Back space.

    14 votes
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