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Summon

Your feedback matters to us. Help us improve Summon, as well as the 360 and Intota administrative services, by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

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143 results found

  1. Request to send monthly maintenance notices a little earlier

    It seems that maintenance for Summon or 360 Link is done every month, but maintenance notices are sent a few days in advance.
    If it is a few days in advance, the library may not be able to notify users in time.

    It would be appreciated if you could send out the notice a little earlier, or at least the week before, so that users can be notified in plenty of time.
    If there is a fixed maintenance day, such as the 3rd Saturday or 3rd Sunday of each month, please let us know.

    4 votes
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    1 comment  ·  Other  ·  Admin →
  2. Permalink popups get in the way.

    Permalink popups on each records get in the way and hide the clear button when we bring up the permalink window.
    And when we tried to click the clear button, cursors and popups blink and do not look very good. I hope that it will be modified.

    4 votes
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  3. Full title of search result on mouseover (titles are truncated on smaller screens)

    Problem: Summon users who have smaller display screens (such as laptops) are not seeing the full title for search results – instead search results are being truncated with the remainder of the title not visible for the user.
    For academic journal articles that often have long titles, this means that users are not able to properly identify a search result’s relevance.
    Currently, the only way these users can find out the full title is by clicking through each result and going directly to the source. This is undesirable for users as is time consuming and clunky.

    Proposed solution: We propose…

    48 votes
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  4. Don't force title case in Summon UI for Search Scope Names

    Allow the Summon UI to display Search Scope Names as they have been entered by the library instead of forcing them to display in title case.

    For example, if the Scope Name is Books and Journals, display "Books and Journals" in the UI, and if it's Circulating Collection (items you can check out), display "Circulating Collection (items you can check out)" in the UI.

    Right now, these Scope Names are forced to be displayed as "Books And Journals" and "Circulating Collection (Items You Can Check Out)" for the end user.

    18 votes
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  5. autoholdings for Springer ebooks

    Hi!
    we would like to get auto holdings from Springer when we buy their single ebooks.
    Right now it works from eBook central and T&F and we would like the same service from Springer ebook shop as well.
    Please vote :)

    15 votes
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  6. Restore the ability to search note fields with Basic Search

    We request that the ability to search note fields using basic search be restored as before.
    The note fields contain many important keywords to help users encounter the materials they need.

    6 votes
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  7. Configuring a ‘Collection Discovery’ search in Summon

    Unlike Primo customers, Summon users cannot navigate to the Collections Lobby to find items available as part of Alma Collections unless they click into the details page of a record and scroll down to the bottom where they are presented with the ‘see more from *** collection’. A simple search in Summon is searching within everything we have in Alma (and published to Summon) - so individual titles are appearing in the results. But the collection names are not searchable. Summon is not able to provide a similar "Collection Discovery" search to Primo. Summon' s design is not based on…

    12 votes
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    0 comments  ·  Other  ·  Admin →
  8. Google Analytics 4

    Dear Summon
    It seems Summon has not supported Google Analytics 4(GA4) yet.
    Is it possible to update it to support GA4 and a customer can input a code which begins with NOT "UA-" in Summon Admin Console?

    19 votes
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  9. "Quick Look" - Improve the quick look to be more flexible, including delivering with the four major elements in a "closed" position

    Quick Look - improve the quick-look to be more flexible, including delivering the key elements (subjects, table of contents, abstract, etc.) in a "closed" position, linearly in one column, allowing the user to choose which one to see on demand. The fixed display (headed by the 1-25) does not move or actually center on screen (laptops), making the right column data extremely hard to see at the bottom right of the screen. Make the elements "on demand" with clear "back" buttons to return to the quick look landing page. Also the page is not pdf or print friendly, and since…

    6 votes
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  10. Add "Include matches in Full Text" to "some suggestions to improve your search"

    It would be helpful if user can re-search by "Include matches in Full Text" on the "some suggestions to improve your search" screen that appears when there are zero results,

    4 votes
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    Completed  ·  0 comments  ·  User Interface  ·  Admin →
  11. Toggle on/off for search results autoload

    Many users prefer the scroll to autoload search results. As convenient as that is, it is reportedly posing a difficulty for those who must use screen readers at our institution. They need to be able to load one page at a time. It isn't important if the citations per page is 10, 20, or some other number just as long as they can page forward and backward in the results. I would like to see a way for users to toggle on/off autoload for search results. If that is not possible, then adding a way in the admin console to…

    1 vote
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  12. No result searches / Did you mean?

    We have problems with patrons entering full citations into the Summon search box and getting no results, even though we hold the item in question.
    We want the developers to alter the Summon search algorithm so it automatically removes punctuation from searches, enabling more useful search results!
    (We already trying to use the translations feature to alter the ‘suggestions to improve your search’)

    50 votes
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    In the spring of 2023, we made changes to our algorithm to improve the handling of citation searches. We are now using AI to parse these queries to increase the likelihood of a successful search.


    While this improvement may not solve all issues with citation searches, our internal testing shows significant improvement.

  13. Name and e-mail should be mandatory on the Interlibrary Loan Request form

    It's possible to make an Interlibrary Loan Request on No Result Page without filling in the fields Name and E-mail in the form. This means that some request are anonymous which is of course not desirable.

    6 votes
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    Completed  ·  Amy Pemble responded

    A properly formatted email address is required for the ILL form as of the August 2021 release.

  14. Refine search sort order

    We would find it useful to be able to re-order the facets listed in Refine Your Search section of the Summon results display, so that facets used most are placed towards the top.

    1 vote
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  15. Database order in 360 Link and EJP: Make it possible to upload changes in a file

    In the 360 Link Admin Console it’s possible to change the order in which databases er shown in the Sidebar Helper frame, the 360 Link results page, and the E-Journal Portal results page. As it is you can change the order by moving one database at a time on the list (either by dragging the database to a new position on the list or by changing the number the database has on the list. We would like it to be possible to download the list of databases in a file, make the changes in a spreadsheet and upload it. At…

    12 votes
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  16. Increase the height of the Summon search box

    If you have a long search string, e.g.:

    (multi-disciplinary OR interdisciplinary OR trans-disciplinary) research funding barriers

    You want to make sure the words are spelled and spaced correctly. This is hard to do in the current basic search interface, except perhaps by going back and forth with the arrow keys, or typing your search string in Notepad for editing then copy-pasting it on to the text field.

    This is somewhat better in the Advanced Search form but can still be problematic.

    A search box that auto expands based on content would be nice.

    22 votes
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  17. allow kbart uploading for library specific holdings

    For collections not in Intota, if we can get kbart files from the vendor, it would be great to be able to use the kbart file provided as opposed to transfer the information a new format.

    7 votes
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    Completed  ·  3 comments  ·  360 and Intota  ·  Admin →
  18. Mandatory sender e-mail field in Summon

    In summon you can email records / titles, from your search results to others via the small feature in the top right corner. Unfortunately, it is not a requirement that the sender of the email is obligatory to fill in a sender field (There is no sender field at all.)
    In principle, you can email posts / titles with associated messages in the note field anonymously!

    It also means that when we at the library receive such an e-mail, we only know who sent it if the patron added a text that helps us identify him/her.

    We therefore suggest that…

    6 votes
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  19. Mandatory e-mail field

    In summon you can email records / titles, from your search results to others via the small feature in the top right corner. Unfortunately, it is not a requirement that the sender of the email is obligatory to fill in the sender field. In principle, you can email posts / titles with associated messages in the note field anonymously - which makes correspondence difficult.

    3 votes
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  20. Make Unpaywall a trackable database in Summon

    Include Unpaywall as a standalone, discoverable and trackable database within the client centre. This would then remove the dependency on other databases that include OA content having been tracked in the Client Centre from Unpaywall linking and, therefore, discoverability in Summon.

    7 votes
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    1 comment  ·  Other  ·  Admin →
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