712 results found

1. Customize response page for error 404 resource not found

   To be able to customize response page for error 404 resource not found: either to be able to set up a customized web page with some informative text, or to be able to redirect to starting page of Primo

   1 vote

   Vote 0 votes Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   5 comments  ·  User Interface  ·  Delete…  ·  Admin →
   Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

   Best regards,

   Primo Product Team

2. Chinese records should be ordered by pinyin

   For the mainland China customers, it would be great that the Chinese records are ordered by pinyin when choose sort by "Title" or "Author" for result list.

   1 vote

   Vote 0 votes Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
   Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

   Best regards,

   Primo Product Team

3. "resource recommender"

   Provide the option to hide individual entries in the resource recommender from public view

   1 vote

   Vote 0 votes Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
   Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

   Best regards,

   Primo Product Team

4. Add 'Not contains' to Primo VE Advance Search

   Please add the 'Not contains' search logic to Primo VE advanced search.

   1 vote

   Vote 0 votes Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   1 comment  ·  Primo VE  ·  Delete…  ·  Admin →
   Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

   Best regards,

   Primo Product Team

5. Ability to merge deduped records in Primo VE

   In Primo VE, you can currently choose to display a preferred dedup record (in the full and brief display), either from Alma-P, Alma-E or Alma-D (or none, and the first record to show up in the result list will display).

   We would like to add the option to merge all local records. This is the default behaviour in Primo classic.

   26 votes

   Vote 0 votes Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   6 comments  ·  Primo VE  ·  Delete…  ·  Admin →
   Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

   Best regards,

   Primo Product Team

6. Allow custom error pages if View Code does not exist

   Currently any unkown View Code in the URL (e.G: vid=PRIMA) leads to empty page and rotating diamonds.

   In the background Angular is unable to fetch the configuration URL /primo_library/libweb/webservices/rest/v1/configuration/PRIMA which is answered by an HTTP 406 error from the server.

   To the enduser its completely unclear where the problem is located, did she/he make a mistake or is there a problem on the server.

   I would suggest to provide at least generic error page (View Code not found) and respond by HTTP 404 or 406 to the client. This is also important for search engine crawlers if there are any outdated permalinks on websites.

   For mulittenant and local installations it would be great if this can be customized at installation level.

   Thanks
   Ulrich

   Currently any unkown View Code in the URL (e.G: vid=PRIMA) leads to empty page and rotating diamonds.

   In the background Angular is unable to fetch the configuration URL /primo_library/libweb/webservices/rest/v1/configuration/PRIMA which is answered by an HTTP 406 error from the server.

   To the enduser its completely unclear where the problem is located, did she/he make a mistake or is there a problem on the server.

   I would suggest to provide at least generic error page (View Code not found) and respond by HTTP 404 or 406 to the client. This is also important for search engine crawlers if there are any… more

   •  

   5 votes

   Vote 0 votes Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   7 comments  ·  User Interface  ·  Delete…  ·  Admin →
   Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

   Best regards,

   Primo Product Team

7. Automatically reopen all the closed tabs after Primo timeout when sign in again

   Some of our patrons like to use Primo with many open tabs, each tab can contain one item they are interested in and want to read/check out. The problem is that if they spend longer time than the timeout limit (one hour for our instance), Primo will automatically log out and close all the tabs. And the patron cannot re-claim/re-open closed tabs after sign in again. It has been a recurring complaint and we think extending the timeout limit is not a good solution. Our expectation for Primo is that when patrons sign in again, the lost/closed tabs from the last session will automatically re-open.

   Some of our patrons like to use Primo with many open tabs, each tab can contain one item they are interested in and want to read/check out. The problem is that if they spend longer time than the timeout limit (one hour for our instance), Primo will automatically log out and close all the tabs. And the patron cannot re-claim/re-open closed tabs after sign in again. It has been a recurring complaint and we think extending the timeout limit is not a good solution. Our expectation for Primo is that when patrons sign in again, the lost/closed tabs from the… more

   3 votes

   Vote 0 votes Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
   Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

   Best regards,

   Primo Product Team

8. Have the option to configure portfolio views in VE to more than 25

   Classic Primo allowed this via Configuration > Resources > Other Settings > enableviewitshowall_results = true but this does not work in VE

   6 votes

   Vote 0 votes Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   0 comments  ·  Primo VE  ·  Delete…  ·  Admin →
   Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

   Best regards,

   Primo Product Team

9. Display on the Location list: textual descriptions of the physical arrangement of a holding unit

   Since the updates in January 2021, the Location list has become capable of displaying the Field 866, 852, etc.
   There are cases in which the issues of a single journal title are located separately according to publication years. Here we present a case example to explain the situation:
   Group 1: The issues published in the last several years; they are shelved in the “New Arrival.”
   Group 2: The issues published several years before the Group 1; they are shelved in the “Back Numbers.”
   Group 3: The issues published more than 20 years ago; they are shelved in the “Remote Storage.”

   Although the groups are virtually separate, they are actually a collective single unit in means of holdings. The Field 866 given to the journal holding is a single character string, and is shared among the above three, resulting in displaying the identical holding range, regardless of the actual location of each group. It looks as if each group includes identical set of issues, and it is impossible to locate a particular issue just by looking at the character string.

   However, when each Location is opened, we can see each item’s holding range in the form of ‘from … until ….” We request holding range to be displayed on the Location list as well.

   [Case Example]
   https://sokei-keio-psb.primo.exlibrisgroup.com/permalink/81SOKEI_KEIO/188bto4/alma990017347710204034

   In the case of the journal above, 2 identical holdings of Hiyoshi Media Center are shown. The library patrons may assume there are 2 sets of 1<1927>-90<2003> in this library. In fact, the library holds only one set; Vol.75 and after are placed in the Psychology Lab, and the rest are in the repository.

   Since the updates in January 2021, the Location list has become capable of displaying the Field 866, 852, etc.
   There are cases in which the issues of a single journal title are located separately according to publication years. Here we present a case example to explain the situation:
   Group 1: The issues published in the last several years; they are shelved in the “New Arrival.”
   Group 2: The issues published several years before the Group 1; they are shelved in the “Back Numbers.”
   Group 3: The issues published more than 20 years ago; they are shelved in the “Remote Storage.”

   … more

   52 votes

   Vote 0 votes Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   1 comment  ·  Primo VE  ·  Delete…  ·  Admin →
   Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

   Best regards,

   Primo Product Team

10. Allow Local Fields as filters for NZ Search Scopes

    When setting up a custom scope we found the "Local fields" option was not available in the dropdown list if we choose scope population "Entire Network".
    The "Local fields" option is available in the dropdown list if we choose scope population"My Institution".

    We think the "Local fields" option should be available for scope population "Entire Network" as well because we can set up up to 10 local search fields in the NZ and they would be used in the scope definition.

    This would allow consortia to exclude specific resources from the NZ scopes based on values in the NZ local fields.

    When setting up a custom scope we found the "Local fields" option was not available in the dropdown list if we choose scope population "Entire Network".
    The "Local fields" option is available in the dropdown list if we choose scope population"My Institution".

    We think the "Local fields" option should be available for scope population "Entire Network" as well because we can set up up to 10 local search fields in the NZ and they would be used in the scope definition.

    This would allow consortia to exclude specific resources from the NZ scopes based on values in the NZ local… more

    8 votes

    Vote 0 votes Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    1 comment  ·  Primo VE  ·  Delete…  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

    Best regards,

    Primo Product Team

11. Allow item-level general electronic services to be used in display logic rules.

    Make it possible to hide an Item-level general electronic service based on the existence of another service using a display logic rules. Also, make it possible to hide another service based on the existence of an item-level general electronic service.

    1 vote

    Vote 0 votes Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    0 comments  ·  Primo VE  ·  Delete…  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

    Best regards,

    Primo Product Team

12. Add expand search (outside Imperial) into search scope

    When users and staff are searching Primo. Many of them want to run an expand search straight away. Rather than searching everything and then clicking on expand search.
    Solution: it would be better if expand search (outside imperial) could be a search scope. Although users the chance to search expand search straight away.

    4 votes

    Vote 0 votes Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    1 comment  ·  User Functionality  ·  Delete…  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

    Best regards,

    Primo Product Team

13. Add expand search (outside Imperial) into advanced search

    User Story - When staff and users are creating an advanced search. Sometimes they want to search with an expanded search (outside Imperial). However, currently staff have to run the advanced search then click on expand search (outside Imperial). Solution: It would be better if expand search is added to Advanced search as an option.

    1 vote

    Vote 0 votes Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    0 comments  ·  User Functionality  ·  Delete…  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

    Best regards,

    Primo Product Team

14. Ability to collapse all sections in the get it section by default

    User Story: Many of our librarians use Primo to search for our records. They would prefer to be able to see the barcode information on all items in the get it section. As soon as they open the record. Rather than having to click each one, show the extra information.
    Solution: we are requesting the ability to have all items collapsed by default in a specific view. So that library staff can see the item information, once they open the record.

    0 votes

    Vote 0 votes Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    4 comments  ·  User Interface  ·  Delete…  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

    Best regards,

    Primo Product Team

15. Add "Locate" link to Primo Analytics

    We would like to find out how often users are clicking on the Locate item within the Primo VE record to view the map where the item is located; this is the label nui.locations.locate in the ViewIt table. Ex Libris support has confirmed that this link currently cannot be tracked in Primo Analytics because there is not a beacon call associated with the link. We would like to request that the Locate link be added to Primo Analytics tracking.

    82 votes

    Vote 0 votes Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    4 comments  ·  Analytics  ·  Delete…  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

    Best regards,

    Primo Product Team

16. Static URL for Pay Fines link

    The Pay Fines link in the User Account/Library Card interface should allow for a static URL link instead of including the JWT information at the end of the URL.

    5 votes

    Vote 0 votes Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

    Best regards,

    Primo Product Team

17. Allow Primo/Primo VE View customization packages to accept .db files and .DS_Store

    The view customization packages for Primo and Primo VE do not allow .db files. When someone opens a folder with images, Windows automatically creates a hidden Thumbs.db file. MacOS creates similar .DS_Store files.

    This file can be difficult to remove even with rights to view and delete the file, since Windows will sometimes indicate the file is in use and cannot be deleted.

    Rather than jumping through hoops to recreate the customization package structure and carefully place images only in the desired folders never to be opened again, I would propose that Primo and Primo VE accept customization packages that contain .db file types. Also: would be great if it could ignore .DS_Store files as well, for those who use a Mac

    The view customization packages for Primo and Primo VE do not allow .db files. When someone opens a folder with images, Windows automatically creates a hidden Thumbs.db file. MacOS creates similar .DS_Store files.

    This file can be difficult to remove even with rights to view and delete the file, since Windows will sometimes indicate the file is in use and cannot be deleted.

    Rather than jumping through hoops to recreate the customization package structure and carefully place images only in the desired folders never to be opened again, I would propose that Primo and Primo VE accept customization packages that… more

    7 votes

    Vote 0 votes Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    1 comment  ·  Administrative Tools  ·  Delete…  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

    Best regards,

    Primo Product Team

18. The BibTex export from Primo does not include the DOI. Would it be possible to add the doi field? I know doi isn't a standard field in Bib

    Include the DOI in the BibTex export from Primo

    Would it be possible to add the doi field? I know doi isn't a standard field in BibTex, however it would be very useful and is requested by our users.

    20 votes

    Vote 0 votes Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Delete…  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

    Best regards,

    Primo Product Team

19. Pin to the result last viewed in Primo after closing the item record

    The current Primo design returns the user to a random earlier page, not necessarily to the same record, after clicking on a search result to open up the item record. So currently, after viewing result no. 24, and closing it, it could return you to result 11 in the Primo search results page.

    1 vote

    Vote 0 votes Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    1 comment  ·  Primo VE  ·  Delete…  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

    Best regards,

    Primo Product Team

20. When a patron is unable to access their library account, they should be informed of why not

    When a patron is unable to access their library account in PrimoVE, they should be informed of the reason why, in detail.

    1 vote

    Vote 0 votes Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    0 comments  ·  Primo VE  ·  Delete…  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.

    Best regards,

    Primo Product Team