Kate Webb
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42 votesKate Webb
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18 votesKate Webb
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4 votes
An error occurred while saving the comment Kate Webb
commented
Definitely! This would save having to make 2 reports and cobbling them together, as is so often necessary with Analytics.
Kate Webb
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9 votes
An error occurred while saving the comment Kate Webb
commented
An additional discovery is that where we have set an account to be blocked the same day an item is marked as 'Lost' (in order to mitigate loans being allowed following part-payments), this does not work in Alma. Although this does not appear to be documented anywhere, it seems that you can set items to be marked lost at, say, 21 days overdue, and a block to be applied also at 21 days overdue, but if you set both then the block simply doesn't get applied. The 'Block' option doesn't work once the item has been marked as Lost. So we are left with a dilemma as to how to prevent borrowing when the Lost item is still lost.
An error occurred while saving the comment Kate Webb
commented
I totally agree Martin. the option of automating the addition of a block without the option of a mechanism to delete it, triggered by a status change, seems like an oversight.
We have set it so that accounts are blocked at 21 days, at the same time as an item is declared Lost, and ideally would like the option for it to be deleted when the lost item is resolved. We have had to implement a workaround whereby a report is run each morning showing patrons with blocks but no longer any lost items on loan, and the blocks are deleted manually. it is a waste of staff time, but currently there is no alternative. -
39 votesKate Webb
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4 votesKate Webb
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51 votesKate Webb
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54 votes
An error occurred while saving the comment Kate Webb
commented
This would certainly be very useful. We have had a problem with notes duplications due to an issue with imports, and it we need to get a feel for the extent of the problem by creating a report of notes placed between certain dates. But the Notes date is not an option in analytics!
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176 votes
An error occurred while saving the comment Kate Webb
commented
We also had notes migrated over, which we added each time we issued a temporary day pass, of which they are allowed two per year. We batch deleted these notes on 31st August every year, so that the students begin on 1st Sept with a 'clean slate'. This year we have had to delete thousands of notes manually, and it has taken the best part of the year to do it. Now we are using non-blocking blocks for the purpose, as they can be batch deleted. It'll be too late for us, but would prevent others migrating to Alma from having to go through this massive waste of staff time.
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1 voteKate Webb
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5 votesKate Webb
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15 votes
An error occurred while saving the comment Kate Webb
commented
We have had to change the header and content of this letter as we also do not change the due date when an item is recalled, so the subject 'change due date' was misleading in the case of recalls. It definitely needs to be split into two different notifications- one where the due date changes and another where it does not. But in the meantime we have called it, 'Library item due', in order to address both scenarios.
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5 votesKate Webb
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Kate Webb
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48 votesKate Webb
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2 votesKate Webb
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Kate Webb
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59 votesKate Webb
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37 votesKate Webb
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We have the same situation here, it is very confusing and unnecessary for the patrons to be able to trawl through hundreds of items for every volume and issue. Much better and perfectly adequate that they just see the holdings summary, as it used to be in our previous system. I notice you can only supress items from being viewed in Primo, according to their process type- but it would be so much more helpful if this option could be actioned by location.