Keren Stiles

My feedback

9 results found

  1. 797 votes
    11 comments  ·  Content » other  ·  Admin →
    How important is this to you?
    Keren Stiles supported this idea  · 
  2. 119 votes
    How important is this to you?
    An error occurred while saving the comment
    Keren Stiles commented  · 

    MS, that is the 'out of the box' default presentation of the filters, rather than a custom solution. It does clutter the interface less, but usability testing shows that it leads to most users never discovering that it's possible to filter by more than one filter in a facet group, or that it's possible to exclude filters. Therefore they are left with the impression that they can only filter by one resource type at a time, or one subject at a time, etc.

    An error occurred while saving the comment
    Keren Stiles commented  · 

    We have recently (January 2019) done some more usability testing on our instance of Primo and can confirm that students still can't even tell that a way to exclude facets exists, much less find out how to use it. We have only been using the new UI for 5 months, but even frequent users haven't stumbled across this functionality.

    Keren Stiles supported this idea  · 
  3. 80 votes
    How important is this to you?
    Keren Stiles supported this idea  · 
  4. 39 votes
    How important is this to you?
    Keren Stiles supported this idea  · 
  5. 39 votes
    0 comments  ·  Alma » Other  ·  Admin →
    How important is this to you?
    Keren Stiles supported this idea  · 
  6. 11 votes
    How important is this to you?
    Keren Stiles supported this idea  · 
  7. 171 votes
    3 comments  ·  Primo » Other  ·  Admin →
    How important is this to you?
    Keren Stiles supported this idea  · 
  8. 45 votes
    How important is this to you?
    Keren Stiles supported this idea  · 
  9. 21 votes
    0 comments  ·  Alma » Link Resolver  ·  Admin →
    How important is this to you?
    Keren Stiles supported this idea  · 

Feedback and Knowledge Base