Keren Stiles
My feedback
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797 votes
Thanks for the examples - we will review them and discuss our options.
Best,
Tamar
Keren Stiles
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119 votes
An error occurred while saving the comment An error occurred while saving the comment Keren Stiles
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We have recently (January 2019) done some more usability testing on our instance of Primo and can confirm that students still can't even tell that a way to exclude facets exists, much less find out how to use it. We have only been using the new UI for 5 months, but even frequent users haven't stumbled across this functionality.
Keren Stiles
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80 votesKeren Stiles
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37 votesKeren Stiles
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39 votesKeren Stiles
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11 votesKeren Stiles
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168 votesKeren Stiles
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45 votesKeren Stiles
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21 votesKeren Stiles
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MS, that is the 'out of the box' default presentation of the filters, rather than a custom solution. It does clutter the interface less, but usability testing shows that it leads to most users never discovering that it's possible to filter by more than one filter in a facet group, or that it's possible to exclude filters. Therefore they are left with the impression that they can only filter by one resource type at a time, or one subject at a time, etc.