Ability to administer synonyms via BO
The systemSynonyms and userSynonyms files are only available via the command line so SaaS customers have to request changes be made via SalesForce.
It would be easier to administer if the ability to view systemSynonyms and download/upload/deploy userSynonyms be in the BO.
Johannes H commented
Right! ExL should improve this. There is a general argument if you want to accelerate recall or precision. Precise queries (without synonyms) require more IR knowledge, and complete queries (with synonyms) may lead to irrelevant and more or less funny results due to homonyms. Customers should be in charge to set own priorities here, and hence extend/curate or reduce the synonym files.
Related: The system-provided synonyms (systemSynonyms) are existing on installation level (Multi tenant Environment) and cannot be changed per iInstitution. The files should be moved to institution level.