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79 results found

  1. queue digitization

    Patron Digitisation Request and Queue.
    Could it be possible to provide a mechanism whereby you can supply a patron digitisation request where that request may be not the next request in the queue so as to expedite the fulfillment of those requests. As the queue contains both physical holds and patron digitisation, there is often a window of opportunity in which to scan from the print and supply whilst the item is on the hold shelf for user who is 0 in the queue or prior to the item arriving on the holdshelf if there is a lag set

    1 vote
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  2. Ability to require pick up date field when making requests

    It would be helpful if we could lock the pick up date field for making requests so that it is required to be filled in by the patron. We use Alma with Primo VE and will be relying heavily on the request function to prepull items to be used in our reading room. While the pick up date may not be necessary for many institutions, it would be nice if the pick up date had the option to be required for the institutions that want to customize the request functionality.

    1 vote
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  3. Pick up Requested Resources "Note"

    When Patrons make comments on Primo, we are unable to see them even when we have "Note" checked and marked out on custom view of "Pick up Requested Resources". If one clicks on more actions on the request...and click edit then see the comment the patron made. However, it would be good to have this show on directly "Pick up Requested Resources view"?

    2 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  4. Add mandatory choices for Digitization Request page

    For the Get It option of Digitization Request page in Primo, we want to be able to set some fields in the form as mandatory on demand, as a digitization request without specifying the detail is invalid. Only if we can set the following fields as mandatory, the number of invalid requests could get reduced.

    *calculateDigitButton
    *calculateQueueButton
    *chapterArticleAuthor
    *chapterArticleTitle
    *comment
    *endPage
    *fullChapter
    *generalUseLabel
    *issue (For future use)
    *manualDescription (For future use)
    *notNeededAfter
    *part (For future use)
    *partial
    *publicationDate (For future use)
    *startPage
    *volume (For future use)

    16 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  5. hold shelf processing and active hold shelf

    It would be very useful at my Library if there was a way to see all items that are currently in 'hold shelf processing'. This could be a list similar to that of 'active hold shelf' or a report every evening of books that have been returned, are requested by another user but have not been trapped. Many of our users return books using the self service machines. Although users are directed to return reserved books to a seperate bin for processing many do not.

    1 vote
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  6. The Alma Active Hold Shelf page should optionally display the Patron User Group

    It should be possible to view the requestor's user group on the Fulfillment > Active Hold Shelf page.

    1 vote
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  7. Send patron a confirmation email once a hold request is submitted

    Patrons are expressing confusion as to whether their request was actually submitted. We propose that a request confirmation email be sent to the patron as soon as the request is submitted, as is done with other online order forms.

    11 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  8. Add Location facet to Active Hold Shelf and Expired Hold Shelf screens

    We would like to filter the items listed on the Active Hold Shelf and Expired Hold Shelf screens to show either patron physical item requests or inter-library loans, but that isn't possible at the moment. We use Location to tell the difference between our items and those borrowed from other institutions.

    On the Active Hold Shelf screen, there are no facets at all currently. We would like a Location facet to be added please so that staff who are auditing our requests shelves or inter-library loans shelves would be able to view only the relevant items.

    On the Expired Hold…

    4 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  9. Filter Pick From Shelf List, Active Hold Shelf, and Expired Hold Shelf by Patron Physical Item Request or Ship Physically

    Currently, the Pick From Shelf list, Active Hold Shelf, and Expired Hold Shelf don't allow the items displayed in the list to be filtered. If Resource Sharing requests ("ship physically") and Patron Physical Item Requests must be combined, it would be much more useful to be able to filter out one or the other. It makes it difficult for Circulation staff to monitor the pick list and active and expired holds when we can't filter out the Resource Sharing requests that we don't work with, and the same holds for our Resource Sharing staff.

    4 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  10. Repeat equipment bookings

    We often have multiple repeat equipment bookings which are time consuming in the current format, as you have to make one booking per item per time e.g. every Monday 12-5 for a whole semester 15 week per term. Preference would be to have the ability to have a start and end date for each recurring booking

    13 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  11. Make "Automatically Print Slip" do what it says

    The term automatically print slip makes it seem like you have the ability to turn off printing of slips by setting this to "No". This is not the case. Slips still print. We should have the ability to turn off ALL automatic slip printing when scanning in items. This worked fine for us until the May 2018 and November 2018 releases of Alma changed the way this worked.

    3 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  12. Add support to scan in item screen to allow requests to be satisfied by items in hand

    We would like to be able to directly deal with requests in the queue via way of the scan in item screen in Alma. Currently if you scan in an item to satisfy a request, and it's not part of the requesting pool then you cannot satisfy the request - even if the request is for something simple like partial digitization, and you have the item in hand. You also cannot currently satisfy requests in the queue which aren't at the head of the queue - ie ready to process at position 0.

    The idea would be that at the…

    8 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  13. Request Status Reason Displayed to Staff on Expired Shelf List

    It would be useful to have the reason why a Request is now in the Expired Shelf List.
    Recently a user cancelled a request the day after it went onto the Hold Shelf.
    Staff were under the impression that there must have been a problem with Alma as the Held Until Date was just one day after the Held Since Date. It took a bit of digging to find out that the user had actually cancelled the request (we had to go to the user account and have a look at the attachments to find out what had happened).

    8 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  14. Force article request form for ebooks

    When patrons place a resource sharing request on eBooks, we would like the article request form to appear. Currently the request form type by genre cannot accomodate this for eBooks because both eBooks and print books share the genre type book. If Ex Libris could assign eBooks a different genre type, we could easily force the correct form. However, any way to accomplish the same thing would be great! Don't care how it happens.

    7 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  15. Customize "Create Request" Drop Down Menu

    It'll be great if we could customize the language or the order of the "create request" drop down menu. For example, we aren't going to offer booking or digitization requests. It'll be more effective if "patron physical request item" was the default value or if we could word it slightly different so that our staff could easily identify it as a hold request.

    12 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  16. Improve handling of requests on multiple copies across multiple holdings

    Scenario:
    Multiple patrons place physical item requests on a title that has multiple available copies spread across multiple holdings records in different branches

    Current outcome:
    All the requests get attached to a single holding
    Multiple requests are assigned a queue position of 0
    When a request slip is printed from the pick list all requests with a queue position of 0 are printed (even though there aren't enough copies at that branch to fill all of the printed request slips)
    Once the retrieved item is scanned in and placed on the hold shelf or in transit the remaining requests move…

    10 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  17. Display Requester when "activate next" on expired hold shelf

    On the Expired Hold Shelf - Activate Next the expired requester name is displayed, however when you "activate next" Alma processes the request but doesn’t display who it is for.

    It would be really usefull for Alma to display the Next Requester information at this point.

    Currently you need to track down the item in Active Hold Shelf to find the next requester.

    4 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  18. Default digitisation department for digital request types

    Ability to set a default digitization department for each digitization request type.

    Currently in Leganto, you can set a default digitization department for readings digitization requests. What we would like to do is to set a default digitization department for the patron digitization requests, and staff digitization request types within fulfillment.

    This is because when the patron request type is created within Primo, no managing department is set - unlike those same request types when lodged within Alma, where the managing department can be set.
    When the request is lodged via Primo, it seems to pick the managing department based…

    6 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  19. Request option via List of Items screen

    It is possible to place a Work Order on an item from the List of Items screen, but not a Request. Could this function be added?

    3 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  20. Cancellation Reason

    If a Patron Physical Item request is cancelled via a job there is no Cancellation Reason given to the end user.
    It would useful to have a list of reasons that we could use for this letter.

    2 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

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