Nicola Carson

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  1. 67 votes
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    2 comments  ·  Alma » Other  ·  Admin →
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    Nicola Carson commented  · 

    I've had the same problem with a few letters that we have implemented. It's so annoying to have to spend days organising this when it used to be available within Alma...

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  2. 193 votes
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    Nicola Carson commented  · 

    I have had a case open for months about this issue and have requested it stay open until something is done about it. As a stopgap measure I got our systems people to integrate this workflow into our patron load as we were unable to backdate loans within Alma. This means that a fulfillment process has been dealt with externally, which should not be necessary.

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    Nicola Carson commented  · 

    This has also become more of an issue for Curtin in recent months as well. We spend considerable time adjusting due dates for student who have their expiry date changed but not the due date of their items. We are planning a work around with our patron loader, but we shouldn't have to do this as it should be handled automatically.

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  3. 35 votes
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    Nicola Carson supported this idea  · 
  4. 8 votes
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    Nicola Carson commented  · 

    Would be a welcome addition to the job...

    Nicola Carson supported this idea  · 
  5. 8 votes
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    Nicola Carson commented  · 

    It would also be great to consider being able to mirror the adding Block Process where you can add an expiry date and more importantly a comment.

    Nicola Carson supported this idea  · 
  6. 32 votes
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    1 comment  ·  Alma » Other  ·  Admin →
    Nicola Carson supported this idea  · 
  7. 54 votes
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    Nicola Carson supported this idea  · 
  8. 7 votes
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    Nicola Carson commented  · 

    At Curtin this idea would be good for our Librarians as well. Sometimes they need to know what type of access a student has, before they can provide a rounded service to them. As the student is not always in front of them, and they also don't always know what they are entitled to access. In these cases, the staff member just needs to view the student records, not to update or change anything. In the interest of security it would be preferable to have view only access. Currently they are required to ask Fulfillment staff for this information, who may not always be available at the right times.

  9. 40 votes
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    Nicola Carson supported this idea  · 
  10. 12 votes
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    Nicola Carson supported this idea  · 
  11. 81 votes
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    Nicola Carson shared this idea  · 
  12. 65 votes
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    6 comments  ·  Alma » Other  ·  Admin →
    Nicola Carson supported this idea  · 
  13. 90 votes
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    Nicola Carson supported this idea  · 
  14. 3 votes
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    Nicola Carson supported this idea  · 
  15. 45 votes
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    Nicola Carson supported this idea  · 

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