Skip to content

RefWorks

Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

118 results found

  1. Improve sensitivity of deduplication function

    I find that even if I use all the deduplication choices "Exact match", "Close match" and "Legacy close match", there are still many duplicates left. I would like a more sensitive deduplication function.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Enable search of shared Folders

    Searching inside Refworks does not find records in Folders that I Joined in the Sharing area.

    Only records in my own account are found by the search. Neither Insitutional nor individually Shared folders can be searched.

    The usefulness of Sharing is much less when users can't find what they need in the folder.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Cite them right 12th edition

    For a subscription service I don't feel you are current. However free alternative reference tools have managed to be more current.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. don't automatically add a bibliography!

    I use google docs to write my papers and find it really annoying that RefWorks automatically adds a bibliography entry when I'm adding a reference. Footnotes are included in my institution's word count, but the bibliography is not, so when the bib is automatically added it disrupts my word count and makes it harder to quickly see where I'm up to. Is there any way I can turn this feature off and then just install the bibliography when I've finished the paper? thanks!

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Allow searching by PMID in PubMed

    It would be helpful to be able to search by PMID when searching PubMed through RefWorks (i.e. through the "search databases" button on the left side of the screen). Sometimes we are searching for specific articles and have the PMID so that would save us time.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. References Created per Month in new Refworks

    The "References Created per Month" statistics are offered by Legacy RefWorks but not by New RefWorks. These statistics are really useful to evaluate the RefWorks usage in our libraries and they are the more important for us.

    We like to have these statistics in New Refworks too.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Offer Sensitive and Specific deduplication algorithms instead of New and Legacy

    New RefWorks presently offers a choice of two deduplication algorithms that work differently. They find comparable numbers of duplicates, but they do not find the same duplicates. Users have to run both algorithms to find the maximum number of duplicates.

    Users would be better off if the choices were between a high-sensitivity search (flag any duplicate picked up by either algorithm) and a high-specificity search (flag only those duplicates picked up by both algorithms).

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Change "Select All" to read "Select All ON THIS PAGE" when moving citations from Last Imported

    When moving citations from Last Imported to a folder, the default option is to "Select all" but that wording is misleading - it only selects the citations shown on the page, which defaults to 50. If you just imported 51 citations, "Select All" doesn't actually select all, it selects only the first 50.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Share entire project in New REFworks

    Share entire project in New REFworks
    Legacy RefWorks allows you to share an entire project.
    It is great that we now have the ability to have projects in the new format, but right now you can only share folders. Sharing an entire project would be helpful for many of us!

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. RefWorks API documentation

    We urgently need to see the API documentation for ProQuest RefWorks so that we can create our own export function for our library catalogue (Koha).

    The 'Save to RefWorks' button does not work for Koha so we have no option other than to create our own embedded export feature. Our developers cannot do this without the API documentation.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Admin: sort users by date last active

    Admin view of users - shoul dbe able to sort by any column AND download to excel/csv

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Update folder counts upon import

    Currently, after importing references from a file and specifying a folder location, the folder count isn't updated until a browser refresh. This can be troublesome because it then prompts to (re)import the folder.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Adding more citation styles

    Our users are requesting the addition of a new style : Pontifical Gregorian University (Italian) style to Refwork's list of supported styles.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Deduplicate more than 2000 references simultaneously

    Enable deduplication of larger numbers of references than is currently possible

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Please make it possible to move large numbers of references from the last import page to a folder, all at once

    I have just imported 7600 references that I want to put all into the same folder (working on a systematic review). I can only move small quantities at a time as the select all features is limited to the records displayed. Selecting "display 2000 records" causes refworks to crash.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Enable users to remove an attachment (PDF or other) from a record. When an attachment is added in error, this is a problem.

    Enable users to remove an attachment (PDF or other) from a record. When an attachment is added in error, this is a problem, and the user's only recourse if to delete the record and start over.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. promotional materials

    A nice on-boarding idea: How about some promotional materials for new REFworks subscribers? We have a resource fair in the fall and would love to have something tangible to hand to students to promote this awesome product. :)

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. 3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Allow users to link their ProQuest MyResearch account to New RefWorks

    At the moment, you can only link the two if you have an account in the old RefWorks.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    I am happy to update that this has been completed. MyResearch users who have a (new) RefWorks account can link their accounts. Refer to the release notes for more information: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/070_2021_RefWorks_Release_Information#Integration_between_RefWorks_and_My_Research
  • Don't see your idea?

Feedback and Knowledge Base