RefWorks
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223 results found
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Fix MS Word Cite-n-Write plugin
MS Word Cite-n-Write plugin has many custom style related bugs and problems. Usually fields won't update values as expected when syncing and updating, and creating localizations is rather difficult. Also exporting and importing CSL styles is impossible or too complex.
1 voteThank you for your feedback. We are not planning any new development for the WnC feature, as WnC is planned to end by Q2 2025. We recommend using the RefWorks Citation Manager going forward. More information can be found here: https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/Write-N-Cite_(WnC)_to_RefWorks_Citation_Manager_(RCM)_Migration
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Error al Referenciar en Vancouver
Al referenciar con tipo de fuente TESIS, no genera correctamente la referencia. Por ejemplo debería tomar primero apellido del autor y luego inicial, pero hace lo contrario.
1 voteIdea Exchange is intended for feature requests. For performance issues please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
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Fix Dropbox link or make an app for READING offline
I am using many ebooks for my research projects, which I can't access without having internet and logging in through my institution's library (Reworks). I wish you would make RefWorks more offline user-friendly.
3 votesThe Dropbox link is working. The encountered issue will be managed one-on-one.
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Export RIS format from Cochrane Library without lacking of the field C3 and M3
The field of C3 and M3 is dropped out when we try to export citations by RIS format from Cochrane Library. Please improve it.
2 votesPlease submit a support case at the following link: https://supportcase.exlibrisgroup.com/s/refworks
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Reference Style
Hello, can please add Havard Western Sydney University style?
3 votesTo add a style please open a support case using the following link: https://supportcase.exlibrisgroup.com/?product=Refworks
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importing names with 'foreign characters' such as ä, ö, å to be imported correctly.
at the moment, when there is an import of a 'foreign character' in a person's name, the letters do not get saved corrected. It would be good to include the import without manual changes. Note, this does not happen all of the time, it does happen frequently though.
1 voteImport of diacritics was fixed last year. If you still encounter such cases, please open a detailed support case using the following link: https://supportcase.exlibrisgroup.com/?product=Refworks
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WNC "formatting document" glitch
When using WNC, it is possible to get a glitch, which causes MS Word to freeze to "formatting document" when adding or removing references into the text. This is most likely due to existing "broken" references in the text. I managed to fix this by completely removing the citation and parts of the text surrounding it. Removing only the visibly broken citation in the text and saving caused the problem to reoccur. Problem is discussed here:
http://refworkscommunity.ning.com/forum/topics/formatting-document2 votesThank you for your feedback. We are not planning any new development for the WnC feature, as WnC is planned to end by Q2 2025. We recommend using the RefWorks Citation Manager going forward. More information can be found here: https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/Write-N-Cite_(WnC)_to_RefWorks_Citation_Manager_(RCM)_Migration
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Invalid reference data listing
A tool to list all references which have invalid date / false language abbreviation etc.
1 vote -
Please negate the need for Refworks to require a new tab and login when I export new references from my Institution's database.
I would like all my exported references to default to the Refworks database I already have open at the time.
Each time I export a new reference into Refworks, I am asked to login again which results in multiple Refworks tabs open.61 votesAfter investigation we determined this is not possible to change as each database sets own link targets on their own sites, resulting in RefWorks being open in separate tab. With multiple tabs, references are imported independently and are not overwritten.
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Search should default to folder you are working in
If you are currently in a folder, perhaps the search function should default to searching the folder you are in, with an option to search your entire database of references.
8 votes -
How about making Write'n'Cite work?
It has stopped working. It sometimes appears to let me log on but no references are recognized.
1 vote -
Provide the ability to add different reference types to an existing style
There are new forms of information all the time and students are referencing increasingly varied things in their assignment. It would be useful if we could add new reference types to our institutional referencing style to cover these things.
1 voteThank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.
To request a new reference type to be added, please enter each as a new idea to allow other users to vote.
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Speed up the refresh
March 23, 2019. Refresh is agonizing slow, database is practically useless in this condition. Will not import an APA reference from from Google Scholar. You need to fix this.
2 votes -
Have MLA 8th edition be the default - NOT 7th ed.
Have MLA 8th edition be the default - NOT 7th ed.
1 voteThere is no default style in RefWorks. You can mark a style as a favorite and easily select it from the favorite styles menu.
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alternate titles confusing in record editing view
My concern is that the record editing interface (for Book Section) confuses the 'Book alternate title' and the 'Book section title'
Please see attachment #1: there, it is logical that the alternate title for the Book (Edited Collection) appears below the original Book title.
However, as attachment #2 shows, when editing a ‘Book Section’ record, the Alternate Title field appearing below the (book section) Title is confusing, since that field will hold the book alternate title.
What I'm suggesting here is that in a Book section record, the field should be called 'Book alternate title' and appear below Book Title.
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1 vote -
I attempted to set up the synchronizing with RefWorks from ProQuest and now I cannot import citations at all.
I attempted to follow the instructions from a ProQuest database to synchronize My Research folders with RefWorks. I had an existing RefWorks account and followed the instructions from ProQuest. Now I cannot import citations from EBSCO EDS or ProQuest Databases.
I am directed to the login screen. I login with my account, however, it will not import the citation. I have tried this with the Chrome, Firefox and Next browser.
I would delete my RefWorks account and try again but the login is tied to my college email address so I can't use a different email address to try to…1 vote -
It disabled my Zotero. Yet the Write n Cite disappeared so now I cannot cite anything. There is no help posted anywhere for this either.
Disabled my other ref manager. But won't load up- also installed a virus on my laptop (dx by a computer repair person). Now I am left with no way to cite anything. No help posted anywhere for this.Thanks RefWorks.
1 voteThis should be handled via support as advised in the previous comment.
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Chicago 17th Author-Date style
Please make the style for Chicago 17th correct in all respects. I have found errors in the citation of journal articles and a chapter in an edited collection. There may be other errors. Strangely, the errors occur in newly entered references, not in references imported from legacy refworks. Also, any editing of an imported reference cause the citation to become incorrect.
5 votesPlease use Idea Exchange to request new features. For bug fixes please open a support case using the following link: https://supportcase.exlibrisgroup.com/?product=Refworks
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try to generate a performance: function FIND ( phrases, words, collors, field codes...)
The idea is to find all you need by using an pertinent function FIND which works with all formats.
1 vote -
Administrative reports to support migration from legacy RefWorks to New RefWorks
Robust reporting is required to performance monitor the migration process from legacy RefWorks to New RefWorks. As both legacy and new RW accounts can co-exist hence why currently it is impossible to determine whether RW account holders have migrated any References from legacy platform to new platform. A migration report should be setup which should determine if any references from the legacy platform to the new platform have been migrated against each account (any new or legacy RW account). Through this, we would be able to analyse which user has migrated the references. Currently, 'Active / inactive' report from the…
3 votesLegacy has been deactivated.
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