RefWorks
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187 results found
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Request to fix bugs in usage statistics
There are two bugs in Usage Analytics Section of Usage Statistics.
- When I select the Monthly display, the date is incorrect.
- There are some overlaps in the graph.
Please confirm attached document about details.
Could you fix these bugs?
4 votes -
1 vote
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Delete Documents list
It would be nice to delete documents that are listed under "Assign to Folder". I have 130 that came in when transitioning from Legacy
2 votes -
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1 votespam
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Problems with the new version of Refworks
I am writing to you because I have been using Legacy Refworks for more than 12 years for my work as a university professor and researcher in the field of scientific production and bibliometrics.
It has always been my essential support for managing documents. They have been trying to get us to use the new version of Refworks for several years and have set a deadline for us to use the old version. Years of failed versions that erased all the data I had.
And now in the new version, since I have to switch to the new version by…1 vote -
Integrate RefWorks in Canvas LMS
Integrate RefWorks in Canvas LMS so researchers i.e, teachers, professors, instructors can easily build their citations directly in the Canvas learning management system.
20 votesWe've carefully considered your feedback, performed user research and have decided not to include this feature in the near future.
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Please modify the size of "Preferences" window on Write-n-Cite
Part of text is missing due to the small size of the preferences window on Write-N-Cite. Please correct the size.
5 votesThank you for your feedback. We are not planning any new development for the WnC feature, as WnC is planned to end by Q2 2025. We recommend using the RefWorks Citation Manager going forward. More information can be found here: https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/Write-N-Cite_(WnC)_to_RefWorks_Citation_Manager_(RCM)_Migration
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Transfer the search strategy from the database(s) searched to the results folder we shared with library user(s)
It would be very helpful if we could transfer the search strategy from the database(s) searched to the results folder we shared with our library user(s) - our searches tend to be used for publications and search so the search strategy is very important. If PRISMA diagrams could also be added to the folder, this would also be helpful. Thanks.
31 votes -
Transfer old RefShare functions to new RefWorks
The display of data in your own output style as well as the search functionalities from the old RefShare should definitely be included in the new version as well.
Currently, only a listing is possible, which is definitely not sufficient to present the data well.
2 votes -
Add the ability to add page numbers to APA 7 in Google Docs
The fact that this is still an issue is frustrating. RefWorks, you have been told FOR YEARS that this is an issue, and you still haven't changed it. Faculty REQUIRE students include page numbers regardless of what the style says. I really don't understand why this still hasn't been fixed. There is no manual way to add page numbers in Google Docs.
1 vote -
Make it possible to upgrade to New RefWorks with the same RefID
Users who manage their references by RefIDs on the legacy RefWorks hope to migrate their data without changing the RefID number when upgrading to New RefWorks.
6 votes -
Make Area of Focus Required Item
Please make Area of focus required one on the profile form.
6 votesWe've carefully considered your feedback and have decided not to include this feature as it is not aligned with privacy and product development direction.
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Allow admins to delete deactivated accounts.
We can deactivate accounts as admin, but we are unable to delete them. Admins should be able to delete accounts.
I work in an institution that will reuse email addresses once a student leaves; this creates problems re: deactivated accounts in RefWorks. I would like to be able to delete accounts.
7 votesWe've carefully considered your feedback, performed user research and have decided not to include this feature in the near future.
For accounts deletion, contact RefWorks Tech Support at https://support.proquest.com/s/refworks
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references page generation
Currently, the bibliography page generation doesn't work. It comes up with the loading symbol, but never loads. It was working originally, however the feature no longer works.
3 votes -
Write-N-Cite - overview of new / old versions
It would be great to have a page where not only the latest version of WnC will be downloable, but also an overview of previous versions and known issues connected with these versions.
Because Proquest rather does not inform about found bugs, I am quite often not sure if it is absolutely necessary to download the latest version or not. We would also be able to better respond to queries from RW end-users who report non-standard RefWorks behavior.3 votesThank you for your feedback. We are not planning any new development for the WnC feature, as WnC is planned to end by Q2 2025. We recommend using the RefWorks Citation Manager going forward. More information can be found here: https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/Write-N-Cite_(WnC)_to_RefWorks_Citation_Manager_(RCM)_Migration
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Could Microsoft be persuaded to rename RefWorks in WNC?
At the moment in Word WnC appears as RefWorks. This is confusing to users who should be using the infinitely superior RCM. We steer students to RCM, but believe they are using WnC because it is labelled as RefWorks and is the obvious, although wrong choice
1 voteIn 2023, RefWorks announced plans to end support for WnC in favor of RCM. Details for upgrades will be shared with Admins and users starting in Q2 2024, through Q4 2024.
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Cite Them Right 11th edn. - US states need to be written in full
Cite Them Right 11th edn. US states should be written in full.
3 votes -
Citation view - journal issue number
Journal issue number is highlighted yellow if missing in Citation View. Can it be changed to yellow as some journals do not have an issue number.
3 votesThank you for submitting this idea. The missing data indication is based on the style requirements, and cannot take the specific journal into account. Since in many cases a blank journal issue number field would indeed be considered missing data we would like users to have the yellow indication. You can still cite the reference with the missing data, the error will appear only in citation view and not in your citations and bibliography.
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Option to save and display year without month and day
I never want to display the publication day and month, just the year. When I import references, the full date is automatically saved and displayed. I then have to go through my references deleting the information I don't want. Could there be options to save the year only and display this in place of the full date?
I'm using RCM in Word.
3 votesThank you for submitting this idea. There are two ways you can use the year only:
1. Using the Bulk Edit feature, edit at once all references where the date contains a certain year and replace it with the year only (repeat for each year). Read more about Bulk Edit here: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0400_Managing_References#Editing_References
2. Create a custom citation style that will use the Year field (for reference types that have this field) instead of the Date field. Watch the Citation Style Editor tutorial here: https://www.youtube.com/watch?v=v6ORsIDtNPk&t=168s -
"Ref Grab It" compatibility with MS Edge.
Please make the "Ref Grab It" tool compatible with MS Edge. Last I saw it worked with Internet Explorer, but I don't now of anyone who uses that. Our IT dept has mandated that we use Edge. I'd love to use the RGI tool, but I am unable to do so with Edge. Thank you!
1 voteWe will not be changing the legacy RefWorks Ref Grab It functionality. Please use Save to RefWorks with a (new) RefWorks account, as described here: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0500_RefWorks_Add-ons%3A_Connecting_Your_Browser%2C_Microsoft_Word%2C_and_Google_Docs_to_RefWorks#Save_to_RefWorks
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