How can we improve RefWorks?

I attempted to set up the synchronizing with RefWorks from ProQuest and now I cannot import citations at all.

I attempted to follow the instructions from a ProQuest database to synchronize My Research folders with RefWorks. I had an existing RefWorks account and followed the instructions from ProQuest. Now I cannot import citations from EBSCO EDS or ProQuest Databases.
I am directed to the login screen. I login with my account, however, it will not import the citation. I have tried this with the Chrome, Firefox and Next browser.
I would delete my RefWorks account and try again but the login is tied to my college email address so I can't use a different email address to try to set up a new account.

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Valerie Meyer shared this idea  ·   ·  Admin →

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