It disabled my Zotero. Yet the Write n Cite disappeared so now I cannot cite anything. There is no help posted anywhere for this either.
Disabled my other ref manager. But won't load up- also installed a virus on my laptop (dx by a computer repair person). Now I am left with no way to cite anything. No help posted anywhere for this.Thanks RefWorks.
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This should be handled via support as advised in the previous comment.
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Karen Farley commented
Please contact RefWorks Support so we can get Write-N-Cite fully installed and functioning on your machine. https://supportcase.exlibrisgroup.com/?product=Refworks. Thanks!