RefWorks
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23 results found
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Duplicate references
In RefWorks Legacy it was possible to duplicate references in edit mode. - This was a very helpful tool for example when editing book chapters. Please also implement in RefWorks.
33 votesRefWorks is happy to announce this feature was part of the April 2023 release.
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Remove database permalinks from APA 7 formatted citations
The various APA 7 citation styles reference list citations erroneously include the permalink to database records when exported from such database vendors as ProQuest and EBSCOhost., as shown here:
Kudlats, J., & Brown, K. M. (2021). Knowing kids makes a huge difference, part II: Advancing a conceptual framework for positive principal-student relationships. Journal of School Leadership, 31(5), 451-477. https://ezproxy.bethel.edu/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=eric&AN=EJ1312200&site=ehost-live&scope=site http://dx.doi.org/10.1177/1052684620935384
Because so many of our databases come from these vendors, our users are required to extensively edit their reference lists. While we always advise the necessity of proofing and editing RefWorks citations, such a glaring and consistent error discourages our…
3 votesIncluded in May 2023 release
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Request for update to AGLC4 in RefWorks
We would like to request that an update for AGLC4 be done in RefWorks. This style has been out for a while now.
21 votesCitation style has been added
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Make it faster
For something that it paid for, my RefWorks is always moving REAL slow compared to other paid reference managers I've used (mainly EndNote). RefWorks seems to have trouble handling the 2,000+ references I've accumulated (and continue to accumulate) over my career.
0 votesThank you for your feedback. We have introduced improvements to optimize performance in RefWorks. Note, that performance is also affected by connection speeds, as RefWorks is a cloud-based service.
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Strengthen email verification process
During the recent problems with SSO we've been encouraging students to use the forgotten password option to create an alternative password.
This has highlighted that students often mis-spell or use incorrect email addresses when initially seeting up their accounts.
Despite the fact that on setup RefWorks asks students to confirm their email address, students can bypass verification and potentially go on to use RefWorks with an incorrect email adrress attached to their account.
Strengthening the verification process, e.g. by activating accounts only upon reciept of the confirmation email would help to avoid this.
1 voteThis was done as part of the April release.
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Clearer web page instructions for creating an alternative password for RCM.
More detail of how to set up the alternative password option would be useful. We no longer recommend using WNC and want to encourage new users to try RCM. The current account management page doesn't make it very clear: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0200_Getting_Started_with_RefWorks#Managing_Your_Account
1 voteA new article has been created explaining how to create an alternative password: https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/Athens_RCM
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public URL: output style and search function
Sharing folders publicly I'm missing the option to choose between different (customized) output styles as well as a search function. This was available in the old version.
For exernal users without refworks accounts the publications lists are not very comfortable to use.12 votesSearch is now available in Public URL shared folders.
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APA 7th style should insert HTTP prefix to DOI, not require it to be hardcoded
The DOI metadata field should include literally just the DOI, so that users can switch styles without having to manually edit every record. The 7th edition style is forcing users to hardcode the https://doi.org/ in the DOI field which renders it unusable for any other style that doesn't use that format. Instead require the user to NOT have any characters (eg doi:) in the DOI field other than the actual DOI, and apply the https://doi.org/ prefix to the data when generating the bibliography for APA 7th citations.
27 votesFollowing additional feedback we added more APA 7th styles so users can choose the most suitable option. A total of 8 versions are now available.
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Make it possible to add the RefID to an export or to a custom style
We would like to export from New RefWorks with a RefID included. At this moment, the default export options don't include the RefID and it's not possible to add the field RefID to a custom style.
Use case: two researchers have to look at the literature for a systematic review and decide on inclusion or exclusion. They want to have a list in Excel with title and abstract and RefID to make it easier to compare and clean their list afterwards. This is possible in Legacy RefWorks, but not in New/ProQuest RefWorks.
45 votesI am happy to update this idea was completed in the November RefWorks release. Ref IDs are now included in all supported export file formats. Read more in the release notes: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/070_2021_RefWorks_Release_Information
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Enable users to remove an attachment (PDF or other) from a record. When an attachment is added in error, this is a problem.
Enable users to remove an attachment (PDF or other) from a record. When an attachment is added in error, this is a problem, and the user's only recourse if to delete the record and start over.
4 votesAttachments may be deleted in the Reference Editor pane by clicking "x" next to attachment name.
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RefWorks API documentation
We urgently need to see the API documentation for ProQuest RefWorks so that we can create our own export function for our library catalogue (Koha).
The 'Save to RefWorks' button does not work for Koha so we have no option other than to create our own embedded export feature. Our developers cannot do this without the API documentation.
5 votesI am happy to update that the RefWorks APIs were released as part of the RefWorks April monthly release. Refer to the release notes in the following link for additional information: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/070_2021_RefWorks_Release_Information
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Remove shared folder access codes
We've noticed that when a user shares a folder, the link that the recipient receives generates a screen that asks for an access code if they are not already logged into RefWorks.
We can see that there is a login link in the top banner but most of our users will miss this.
Is it possible to have the usual login options (e-mail address and institutional login) in the main screen?
We've also noticed that, once you do login, it takes a little while for the shared folder to appear in the menu section on the left and once it…
0 votes -
Search option for document in google doc tool by Ref ID
In word tool as well as in google doc tool if I want to cite the reference using Ref ID search (which is good new idea) but not able to do it. So not useful due to this limitation.
1 voteThis is available in the new RCM for Google Docs https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0500_RefWorks_Add-ons%3A_Connecting_Your_Browser%2C_Microsoft_Word%2C_and_Google_Docs_to_RefWorks/003_RefWorks_for_Google_Docs
https://workspace.google.com/marketplace/app/refworks_citation_manager/218461370352
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WAYFless URL to access RefWorks 3 directly without using login page.
We would need a WAYFless URL to RefWorks 3. In our workflows users want to go directly to RefWorks 3 from within other applications. The route to go to the login page is not needed with a WAYFLess URL. Haveing requested this already three years ago nothing seems to have happened. Frustrating.
55 votesI am happy to update that WAYFless support was released on April 20, 2021. Refer to the release notes in the following link for additional information: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/070_2021_RefWorks_Release_Information
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Replace interstitial page with login page that directs users to Legacy or New depending on credentials
The interstitial page confuses our students because if they are new to RefWorks, they have no idea which option to choose. If you could replace the interstitial page with a log in page - that includes the option to create an account (this would go to New RefWorks) - everyone would be so much happier.
2 votesLegacy platform has been deactivated; all imports are directed to RefWorks.
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Java issue
Java is going to be absolute soon. And Installing requires Java, the latest version of java app installed the MacBook with MSOffice latest patch and everything, still, I can not install RefWorks to the computer. Can you help please...
1 vote -
1 vote
References can be exported in xml format since Sept 2018 release.
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promotional materials
A nice on-boarding idea: How about some promotional materials for new REFworks subscribers? We have a resource fair in the fall and would love to have something tangible to hand to students to promote this awesome product. :)
3 votesPromotional materials can be downloaded from the following link. Additional resources will be added in the next few months. https://knowledge.exlibrisgroup.com/RefWorks/Product_Materials/Resources%2F%2FSupport
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RefWorks libguide - add information on RefWorks Citation Manager
The RefWorks Libguide only contains information on Write N Cite.
Please can information on RCM be added, in particular any instructions about software compatibility, especially with Macs?
We find this libguide essential to point students to for the current info on what is best for their computer.
9 votesRCM documentation can be found in the following Customer Knowledge Center article: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0500_RefWorks_Plugins%3A_Connecting_Your_Browser%2C_Microsoft_Word%2C_and_Google_Docs_to_RefWorks
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Compartir una carpeta de referencias con el enlace a la misma, para que pueda acceder quien lo tenga.
Compartir el enlace permite que la persona acceda a las referencias, aunque no haga parte de la organización a la que yo pertenezco. Esto es ideal para cuando se realizan investigaciones con otras instituciones.
1 votePublic sharing of folders via a public URL is supported from the Feb 2019 release.
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