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223 results found

  1. can you make it as an add-in for powerpoint?

    make refworks compatible with Powerpoint so that works cited can be incorporated into the presentation

    36 votes
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    Thank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.

  2. WNC "formatting document" glitch

    When using WNC, it is possible to get a glitch, which causes MS Word to freeze to "formatting document" when adding or removing references into the text. This is most likely due to existing "broken" references in the text. I managed to fix this by completely removing the citation and parts of the text surrounding it. Removing only the visibly broken citation in the text and saving caused the problem to reoccur. Problem is discussed here:
    http://refworkscommunity.ning.com/forum/topics/formatting-document

    2 votes
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  3. I can not download write n cite in word 2016?!!

    i can not download write n cite on mac word2016? always asks for java to be installed although i have already installed java!!

    1 vote
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    For word 2016 on mac RefWorks Citation Manager (RCM) is supported, not Write-n-Cite. Please refer to the following link for details about writing tool and operating system compatibility, and for installation details: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0500_RefWorks_Plugins%3A_Connecting_Your_Browser%2C_Microsoft_Word%2C_and_Google_Docs_to_RefWorks

  4. How about making Write'n'Cite work?

    It has stopped working. It sometimes appears to let me log on but no references are recognized.

    1 vote
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    Closed  ·  0 comments  ·  Other  ·  Admin →
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  5. Speed up the refresh

    March 23, 2019. Refresh is agonizing slow, database is practically useless in this condition. Will not import an APA reference from from Google Scholar. You need to fix this.

    2 votes
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  6. Fix MS Word Cite-n-Write plugin

    MS Word Cite-n-Write plugin has many custom style related bugs and problems. Usually fields won't update values as expected when syncing and updating, and creating localizations is rather difficult. Also exporting and importing CSL styles is impossible or too complex.

    1 vote
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  7. Add "one line one cite" feature. Gives people ability to insert in-text citations in programs other than Word or Google Docs.

    Our campus is using Microsoft Office 365. The "one line one cite" feature that was available in the Legacy version gives the option of being able to insert citations/create bibliographies in other writing software.

    39 votes
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    Thank you for your feedback. We don't see this feature being included in the product roadmap at this time, since it isn't aligned with currently most requested functionalities and feature requests.

  8. Error al Referenciar en Vancouver

    Al referenciar con tipo de fuente TESIS, no genera correctamente la referencia. Por ejemplo debería tomar primero apellido del autor y luego inicial, pero hace lo contrario.

    1 vote
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  9. Fix Dropbox link or make an app for READING offline

    I am using many ebooks for my research projects, which I can't access without having internet and logging in through my institution's library (Reworks). I wish you would make RefWorks more offline user-friendly.

    3 votes
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    0 comments  ·  Other  ·  Admin →
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  10. Export RIS format from Cochrane Library without lacking of the field C3 and M3

    The field of C3 and M3 is dropped out when we try to export citations by RIS format from Cochrane Library. Please improve it.

    2 votes
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  11. Reference Style

    Hello, can please add Havard Western Sydney University style?

    3 votes
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  12. Import filter for ICTRP (clinical trials database)

    Please could you provide an import filter for .xml files of references which can be exported from the ICTRP database:
    http://www.who.int/ictrp/en/
    It's free to use so it should be possible for you to obtain an .xml file with the tagged references on which to base an import filter. Clinical trials databases are searched a lot in health.

    38 votes
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  13. Invalid reference data listing

    A tool to list all references which have invalid date / false language abbreviation etc.

    1 vote
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  14. Provide the ability to add different reference types to an existing style

    There are new forms of information all the time and students are referencing increasingly varied things in their assignment. It would be useful if we could add new reference types to our institutional referencing style to cover these things.

    1 vote
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    Thank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.

    To request a new reference type to be added, please enter each as a new idea to allow other users to vote.

  15. It disabled my Zotero. Yet the Write n Cite disappeared so now I cannot cite anything. There is no help posted anywhere for this either.

    Disabled my other ref manager. But won't load up- also installed a virus on my laptop (dx by a computer repair person). Now I am left with no way to cite anything. No help posted anywhere for this.Thanks RefWorks.

    1 vote
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  16. Delete not working in chrome

    The delete function when using Chrome usually does not work

    6 votes
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  17. Have MLA 8th edition be the default - NOT 7th ed.

    Have MLA 8th edition be the default - NOT 7th ed.

    1 vote
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  18. alternate titles confusing in record editing view

    My concern is that the record editing interface (for Book Section) confuses the 'Book alternate title' and the 'Book section title'

    Please see attachment #1: there, it is logical that the alternate title for the Book (Edited Collection) appears below the original Book title.

    However, as attachment #2 shows, when editing a ‘Book Section’ record, the Alternate Title field appearing below the (book section) Title is confusing, since that field will hold the book alternate title.

    What I'm suggesting here is that in a Book section record, the field should be called 'Book alternate title' and appear below Book Title.

    1 vote
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    Closed  ·  0 comments  ·  User Interface  ·  Admin →
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  19. Ignore punctuation in bibliography

    The ordering of titles surrounded by inverted commas is separate to those titles that do not have inverted commas, in a bibliography.
    Is it possible to ignore the inverted commas so that all titles are listed alphabetically, regardless of punctuation?

    I have tried ediing the 'title' field in the Bibliography settings but I don't see any option to ignore punctuation here.

    6 votes
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  20. I attempted to set up the synchronizing with RefWorks from ProQuest and now I cannot import citations at all.

    I attempted to follow the instructions from a ProQuest database to synchronize My Research folders with RefWorks. I had an existing RefWorks account and followed the instructions from ProQuest. Now I cannot import citations from EBSCO EDS or ProQuest Databases.
    I am directed to the login screen. I login with my account, however, it will not import the citation. I have tried this with the Chrome, Firefox and Next browser.
    I would delete my RefWorks account and try again but the login is tied to my college email address so I can't use a different email address to try to…

    1 vote
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