Make Request button display behavior more configurable
Give libraries a configurable option to suppress the Request Button under certain conditions. For example, the library may not want to present the Request Button to patrons when there are multiple copies (items) attached to a bib record and at least one of the items is Available (on the shelf).
Academic libraries in particular may have a policy of not paging on-shelf materials for patrons.
Allowing libraries to set this kind of display option would improve the user experience as it would be clear to the end user from the outset that the item is not requestable, rather than presenting a button that makes it look as though it is.
See also: https://ideas.exlibrisgroup.com/forums/564566-summon/suggestions/45705430-sierra-via-summon
Virginia Dearborn
shared this idea
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Here's an example use case. There are two copies of the same book. One is checked out but the other is on the shelf. Since our library does not allow borrowers to request items available on the shelf, it would be nice if the Request button did not display here.
N.B. Sierra via Summon will correctly prevent the borrower from actually requesting the book, which is a good thing. However, it would just be nice not to "taunt" them with a button that offers the prospect that they could request it.
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Liz
commented
Just today I was trying to find documentation about how to customize the Request button because library staff want to add an explanation to it. This also has my vote.
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