Skip to content

Summon

Your feedback matters to us. Help us improve Summon, as well as the 360 and Intota administrative services, by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

158 results found

  1. Open Access filtering and restriction

    Open-access resources should not need to be selected in a library's Intota instance to reliably indicate that they are accessible to the Summon user.

    Currently, when a user checks both the OA filter and the 'include outside sources' box, some resources present in results with the ambiguous message that they are open-access, but are unavailable or only obtainable via ILL (according to what text the library displays in this circumstance.) Users can't know which to believe- is it accessible or not?

    Since open-access resources brought into search results come from either a library's Intota selections or the Summon index, it…

    12 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  2. Create a method for searching an exact word which does not apply corrected spelling

    Create a method for searching an exact word which does not apply corrected spelling. Sometimes there are specific words that are not "normal" spelling which get change to variants and the term you are looking for disappears within a sea of results.

    e.g. frocta - a latin word gets changed to frota

    and you get 18,000 results - none of them the word we searched upon.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  3. Add Chicago Notes-Bibliography Style as an option for the citation generator.

    Chicago Notes-Bibliography (NB) style is the preferred citation style for historians, but Chicago Author-Date is the only option available in the automatic citation generator in Summon. As the formats are noticeably different, it would be useful to have both options available for users to choose from.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  4. Making available a list of the resources indexed in Summon Index

    It would be great to have an up-to-date list of what is in the Summon Index. Or have a new column in the Center Center for each database, indicating if it is in the Index or not.
    Today, when we select a database as "subscribed" in the Client Center, we are not sure whether this database is in the Summon Index or not. So we have to check in Summon by clicking "Add results beyond your library's collection" and see what shows up in the results. This is tedious.

    106 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  5. Results Beyond Your Library's Collection

    Add "Results Beyond Your Library's Collection" as a filter to the "Refine Your Search" Area.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  6. 4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  7. Create system agnostic ways to integrate with the UI e.g. chat and readings

    At the moment, you have to cross your fingers and hope ProQuest/ExLibris partner with the system you want integrated. For example Summon supports LibraryH3lp, Springshare's LibAnswers or OCLC's QuestionPoint chat widgets. We use a different system. I would like to see fields in the Admin console that are not provider specific. e.g. Enter your chat widget code here. Similarly we would like to see integration with our course readings system. That system has APIs that would allow us to link out to lists based on a course/unit code search. It would be great if there was a way to introduce…

    38 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  8. Add a custom JS/CSS field to simplify UI customization

    If you want to apply custom CSS currently, you need to use the Summon 2.0 External Script URL field in the Admin Consol, then call the CSS from that script. The files then need to be hosted somewhere. A better solution for us would be to incorporate a custom JS/CSS field in the Summon Admin Console to allow you to directly enter your script or CSS; or a file upload facility like the Springshare products (see attached screenshot from the LibGuides admin area). This would speed up our ability to fix issues and make usability changes.

    131 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  9. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  10. Make Scopus citations live links or change to make clear not live like WoS

    We have both Scopus and Web of Science. In Summon the WoS links are live but Scopus is simply a number. However, as they both look the same this leads to users thinking Scopus is not working properly. Can we either have a live link to Scopus or some change in the design to make it clear the Scopus link is nothing more than a number?

    28 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  11. Giving some Ahead of Print citations in Summon a status of Citation Online

    To date there is no way to give "Ahead of Print" citations in Summon a status of Citation Online for institutions that do not subscribe to the journal via the publisher's website. For instance, the following citation is listed in Summon:

    Sizing Up Skaters: An Interrogation of Body Discourses in Elite Women’s Flat Track Roller Derby
    by Draft, Amanda
    Women in Sport and Physical Activity Journal, 02/2017
    Permanent Link:
    http://duke.summon.serialssolutions.com/#!/search?bookMark=ePnHCXMw42LgTQStzc4rAe_hSmGAHKcDLCD1y4F5JAu0mspUF5SWmMDzvcA-jKkFMEdxAvsmxsCOjJkhB3yFhompBSdDYnBmFbAUVwgtUAjOTgQdOWml4JinAB4wK8pPB7tfIT9NwSk_pVLBJbM4OR-8-kEhM0_BFbSNVwF8FeSjhpnFCm45iSUKwDogOVsBdOR1apGCC9DtwMaYvptriLOHLqxiii-AnPQQD24hGxnHg10eD3I5-CxNY9J1AAAFqlTS

    From Duke University, this links to a "Your initial search query did not yield any results" message in EBSCOhost. This occurs because this article is Ahead of Print content on…

    45 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Completed  ·  4 comments  ·  User Interface  ·  Admin →
  12. Make facets user friendly

    We would like the facets in Summon to work more in the way they do in Primo. In Primo the included or excluded facets are shown above the search results in little boxes with an easy to understand cross to remove them. Similar solutions are used on several database platforms, so our users would recognize how to use the feature without thinking too much.

    In Summon it’s not intuitive to remove a chosen facet. If you have included a facet and want to remove it and you hoover over the text, you are tempted to click on the red dot…

    19 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  13. Provide an obvious way to return to search results from Saved Items folder

    Currently, in the Saved Items folder, the only way to return to the Summon search results is by clicking on an unmarked X on the right-hand side of the screen. This is confusing to users because there are so many other Xs on the page which remove or clear saved items.

    We suggest providing an obvious way to return to the search results from the Saved Items folder. This may be accomplished by making the browser’s “back” button work or by adding a “Return to Results” link.

    26 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  14. Ability to prioritize databases in the Database Recommender

    We want to prioritize the list of databases in the Database Recommender so that we can emphasize certain databases over others.

    41 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  15. Displaying all links available in Summon results page

    We would like to suggest ExLibris to enhance in Summon results page by displaying all fulltext links subscribed in the knowledgebase. Having only one fulltext link available when there are multiple sources available to choose from can help maximize the use of the library’s resources and most important offer users a solution when the 1st link presented doesn’t work. EJP is already doing this.

    It’s kind of a problem also. The situation happened this week when the Proquest research platform was experiencing connectivity issue and performed a temporary maintenance. Because Proquest fulltext links are direct linking, the user was not…

    103 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  16. The publication date filter is currently designed to allow filtering within the last 100 years, insufficient to finding U.S. primary sources

    The publication date filter is currently designed to allow filtering within the last 100 years. This is insufficient when trying to limit results to find primary source documents, e.g., related to the U.S. Civil War, 1861-1865.

    30 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  17. Fix the date issue when searching books.

    Currently, if you search for books within a time frame, e.g. last five years, you will also get books that were published outside the date range, e.g. 1980. This is a serious problem for students needing to be current, yet having to sift through older material to find newer material. This is not an issue with journal articles.

    12 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  18. Provide the ability to separate books and ebooks when searching.

    Currently, we cannot search print books only. We can separate ebooks/books if we want ebooks only be either selecting the full text limiter or the electronic books subject limiter. However, we can't do the same for print (hard copy books).

    408 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  19. Add search history and allow searching with sets from the search history

    Filter options and relevance ranking is one way to search, explore and discover, but it has limitations. To combine previous searches is standard in all kind of bibliographic and full text databases and would be a true enhancement. Most professional information specialists lack confident in search systems that only rely on filter and relevance ranking. Give us boolean search using sets from the search history!

    137 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  20. Exclude Content Type Newspaper Article should include Online Newspaper Content

    The Newspaper facet in Summon should also include/exclude online content from newspapers. Online newspaper content is currently coded as a Web Resources

    If you do a search for "Devos education" with newspaper articles excluded, 25 of the first 30 citations are from:

    Washington Post - Blogs

    Washington Post (Online)

    New York Times (Online)

    52 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  • Don't see your idea?