We'd like to integrate the feedback button with our ticketing system via webhook instead of via sending mails.
We expect this will give better opportunities for integration eg. mapping the e-mail address of the customer to the customer e-mail address field in the ticketing system.
See also
https://ideas.exlibrisgroup.com/forums/308176-primo/suggestions/45350419-feedback-tool-for-primo-ve-allow-user-s-email-as