Add “Request another item”, “Check current requests” and “Close” options to “Request placed” page
See the current Request placed page display attached. Add “Request another item”, “Check current requests” and “Close” options to the “Request placed” page that displays after a Primo Resource Sharing request has been placed. Also, add the ability to customise the link text, add explanatory text and generally customise the page. Our clients sometimes need to create several requests at the same time. Currently the required navigation back to the request form is not obvious. The end user must know to close the current browser tab or select the original Primo tab to the left and then re-select the Interlibrary Loans link from the main menu. The ability to seamlessly access the request form would minimise confusion and save time. The ability to immediately access the myLibrary Requests tab to check which requests have been placed and their statuses is also desirable. Currently if the end user wishes to return to Primo s/he must either close the current browser tab or select the original Primo tab to the left. The ability to select a “Close” link on the page would provide a superior user experience. The current “Request placed” message that displays at the top of the page can be overlooked while the rest of the display is empty. The ability to customise the request placed text, links text, to add explanatory text and to make CSS changes would allow us to maximise the user experience
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This Idea was originally submitted as NERS Request 7400. It was voted 59th in 2021 Round 1 ballot, receiving 129 votes.