Add prm-spinner after patron submits a Request Form
When patrons submit a request form (Physical Item/Article/Resource Sharing) in Primo VE, there can be a time lag of up to 45 seconds before they get a confirmation message. Before Ex Libris disabled the Send button, patrons were resubmitting the requests during this time lag. Now it appears they are reloading the page and resubmitting request.
I suggest you simply add an in progress status with a spinner so patrons get a visual cue that the form submission is in progress and they just need to be a little patient.
Katie Utschig, SWITCH Library Consortium
shared this idea
Hello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
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Primo Product Team