Primo

Your feedback matters to us. Help us improve Primo by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.

How can we improve Primo?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Option to extend Held Shelf Expiry Date

    We would like the option, within My Account for the user to be able extend the Held Shelf expiry date of their requests. They would click on a button and, if no-one had already requested their item the system would automatically extend the Held shelf expiry date (it could do this by an agreed period - for example 2 days and if, required an email could be sent to Library Requests staff to alert them)

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  2. Enable configuration of Permalinks to open a tab that gives access to an item

    Permalinks currently open into the detail tab in Primo.

    Our users have expressed a preference for the permalink to open into a screen which would give them access to the item i.e. either the getit or view it tab.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  3. Enable configuration of Permalinks to open a tab that gives access to an item

    Permalinks currently open into the detail tab in Primo.

    Our users have expressed a preference for the permalink to open into a screen which would give them access to the item i.e. either the getit or view it tab.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  4. Persistent "Number of results to display" setting

    As a user, I would like the "Number of results to display" setting in the "My Account" area to be persistent for my user account.

    Currently, this setting is dependent on a browser cookie and/or system cache. As a security measure, many users clear caches and cookies when they close their browser. This results in the setting reverting to a default value when they next log in to Primo.

    Having this setting directly associated with a user's Primo account would provide a more consistent user experience.

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  5. Combine permalinks with citations in Primo

    In Primo, the ability to copy citations is very useful, as is the ability to copy permalinks for individual records. When helping a patron via virtual reference (chat or email), it is cumbersome to, first, open and copy the citation, and second, open copy the permalink. It would make more sense to either hyperlink the citation with a stable link, or include the permalink after the citation in the same window.

    43 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  6. Enable Full Text Searching

    Enable full text searching for all searches as opposed to only as an enhanced search when results are low. This is especially confusing for when the same search can return less results after a user logs in.

    21 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  7. Display "Sign in to check request options" message/link on a higher level

    Display the "Sign in to check request options" message/link on a higher level than for each location? That would make it much more visible for customers, instead of having to click on individual locations drop down links.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
1 2 3 4 5 7 Next →
  • Don't see your idea?

Feedback and Knowledge Base