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50 results found

  1. Adding a banner to the Alma/Primo page during scheduled maintenance

    During the scheduled maintenance both Alma and Primo VE sites do not have a maintenance page alerting the users that the websites is under going system maintenance. It will be really helpful for the patrons and users to know that the sites are undergoing maintenance instead of the sites not loading at all. Please consider this implementation

    4 votes
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    Completed  ·  3 comments  ·  Other  ·  Admin →

  2. Fines in Grace Period should let users decide to calculate or not.

    According to the policy that our institution laid down, Fines in Grace Period shouldn't be calculated.

    If overdue fines count $5 a day and grace period value is 3, then patron returned an item in 4th day after due date, the patron should pay only $5.

    But in Alma, we cannot set grace period that won't calculate fines. Hope to add this function to let users decide grace period fines calculate or not and make alma more flexible.

    418 votes
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    13 comments  ·  Other  ·  Admin →

  3. Ex Libris should provide the option to place a call and/or online chat with their support team

    We are disappointed with the technical support service provided by Ex Libris. We strongly believe that Ex Libris should provide customers with more effective, prompt and interactive service.

    There should be an option to call or chat online in real time with a support person who has a sound understanding of the product in question. This would be in line with all system vendors we have previously dealt with.

    We appreciate that there will be some issues that are designated as bugs or enhancements and will require more in depth investigation. However, a direct call/chat option with a properly trained…

    780 votes
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    27 comments  ·  Other  ·  Admin →

  4. Add parameters to control anonymization of requests, resource sharing and fines

    We'd want to be able to control the anonymisation of requests, resource sharing requests and fines and fees in a similar way to loans. In particular we'd like to be able to set a parameter for days since user expiry and since the request or fine was complete.

    This would allow us to create a clear policy for anonymising and purging data in Alma so that all data was treated in the same way i.e. could say that all data was anonymised or purged X number of years after user left. It would also allow us to be confident that…

    262 votes
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    6 comments  ·  Other  ·  Admin →

  5. Support DKIM when messaging

    There is a trend towards institutions requiring DomainKeys Identified Mail when sending messages. It would be helpful if when configuring Alma to use our mail gateways DKIM was supported.

    1 vote
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    Completed  ·  1 comment  ·  Other  ·  Admin →

  6. Add a print server or other local print option so that slip letters can be printed locally

    As it is all Resource Request Slip Letters, Transit Letters, etc., are sent to network printers through a more convoluted process than is necessary, and has caused more pain than it is worth in some departments. This could all be solved by introducing a print server or something similar so that these slips may be printed on locally connected printers as opposed to network-only printers. Instead of having emails sent to accounts that route these print jobs to appropriate printers "in theory", the option could exist to instead print to a hard-wired printer. As it stands, print jobs are hectic…

    8 votes
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    Completed  ·  3 comments  ·  Other  ·  Admin →

  7. Alma should work on Mac Safari

    Currently, the Mac OS Safari browser is not supported for Alma (https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/010Getting_Started/050Alma_User_Interface_–_General_Information/010Browser_Requirements)

    Furthermore, until the February 2018 release, Safari has successfully worked in Alma without problem, going back at least until late 2014. However, with the February 2018 release, you now get the endless spinning blue line when loading several pages, such as the User search results screen.

    Safari is supported by Primo: https://knowledge.exlibrisgroup.com/Primo/Product_Documentation/New_Primo_User_Interface/010Frequently_Asked_Questions#Browser_and_Device_Support

    Safari is supported in SalesForce: https://help.salesforce.com/articleView?id=getstart_browser_aloha.htm&type=5

    While Safari has a small market share, it is the default web browser for Macintosh computers, which are heavily used in education. To be unable to use Safari…

    24 votes
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    3 comments  ·  Other  ·  Admin →

  8. Persistent search box to display recent searches for all search types eg. PO line

    Currently the persistent search box only allows re-running a recent repository search in the recent history drop down. It doesn't remember recent searches for other types eg. Order line, Users, Vendors etc. It would be very useful to remember these searches as many people work in different areas that don't use repository searches that often, but perform other searches.

    183 votes
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    Completed  ·  5 comments  ·  Other  ·  Admin →

  9. Hotkeys

    To my great regret, Hotkeys like ALT-B and ALT-E are no longer functioning in ALMA. A great time-saver was taken away from us...

    5 votes
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    2 comments  ·  Other  ·  Admin →

  10. More possibilities for the Alma Color Theme

    In the new UI, libraries can manage branding in Alma by selecting one of 6 basic colors (blue, purple, red, green, brown, orange). This configuration can only be made by a General administrator and is valid for all Alma users. We would like:
    - a larger variety of colors (proposing the 216 web-safe colors would be fine);
    - the possibility for any user to define their own Color Theme: color experience may be very different from one individual to another and giving everyone the possibility the use a convenient color would be appreciated.

    330 votes
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    27 comments  ·  Other  ·  Admin →

  11. Option to increase number of results displayed in Alma

    It would be really helpful if we could choose how many results to display in various areas of Alma such as e-resource collections/portfolios, jobs, etc. Currently only 20 results display at a time. Perhaps you could give users the option of displaying 10, 20, 50, 100, 250? I realize that many search results can be exported to Excel but it would be nice if we could choose to display more within the Alma interface.

    17 votes
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    4 comments  ·  Other  ·  Admin →
    Completed  ·  Dana Moshkovits responded

    As of November release you can now select the number of results appearing on any list of results (previously, only a few lists had this feature). For some lists, the range is between 10 and 50 results. For other lists, it is between 20 and 100 results.

  12. Export slips to PDF

    Currently, Alma only allows exporting slips to Excel or "printing" to an email address. Please please add an option to export to PDF, using similar output that gets sent to a printer. Seems like it would be easy to add, and would be immensely useful.

    Jeremy Kurtz
    Arizona State University

    170 votes
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    6 comments  ·  Other  ·  Admin →

  13. Create a space for customer-submitted documentation sharing

    It would be nice if ExLibris customers could have a space where we could all submit documentation on what we're doing. For example, if one institution has figured out how to configure something, they could either upload files outlining the steps they took to do it or write them out or maybe both. This space should also be searchable, and possibly have ways to limit by things such as which system(s) you use, whether you are a local or hosted customer, etc.

    This would be easier than checking the listserv archives and it could be collaborative in nature. It would…

    6 votes
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    Completed  ·  1 comment  ·  Other  ·  Admin →

  14. Include a link to release notes in the Alma menu, maybe under Administration.

    1 vote
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    0 comments  ·  Other  ·  Admin →

  15. Add a print test page option to printer action menu

    It would be great to have a simple way to test Alma printers, rather than having to go through a workflow to print something out. I think a good place for this would be on the action menu for each printer.

    89 votes
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    5 comments  ·  Other  ·  Admin →

  16. Please increase the font size or give us the option to increase it please.

    Please increase the font size or give us the option to increase it please.

    6 votes
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    Completed  ·  1 comment  ·  Other  ·  Admin →

  17. Use SSL for Idea Exchange

    The authentication and account setup process for the Idea Exchange should utilize SSL.

    1 vote
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    0 comments  ·  Other  ·  Admin →

  18. Configuring different sender e-mail addresses (SMPT-envelope-from) for one letter-type

    For now the SMTP-envelope-from definition for Alma Letters can be set only once per letter-type. This isn’t suitable. E.g., our libraries need more than one sender email address for different acquisition departments. Vendors should be able to reply directly to the departments E-Mail-address. Using one no-reply-address (as SMTP-envelope-from value) in combination with a “reply-to”-addresses written in the Mail Footer cannot be a permanent solution.

    Actual situation in Alma:
    When an E-Mail is send in the context of a job Alma takes the SMTP-envelope-from value from the „addressFrom”-definition in the concerning letter-configuration (general configuration -> letter emails).
    When an E-Mail is…

    264 votes
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    6 comments  ·  Other  ·  Admin →

  19. Timeout should be configurable

    Timeout should be configurable to allow for longer timeout than 60 min. This would be helpful for staff who work for example in areas like information services where you need to use Alma several times during the day but not continuously

    128 votes
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    27 comments  ·  Other  ·  Admin →
    Completed  ·  AdminLiza Voloshin (Product Owner, Alma Resource Management, Ex Libris) responded

    Hi all, Happy to inform you that all Ex Libris platform products now include a configurable session timeout feature in response to community feedback from the Idea Exchange. Institutions can now set a default session timeout duration ranging from 15 to 150 minutes (default remains 60 minutes) from the new "Session Timeout" configuration page. For additional details see Alma May 2025 Release Notes.

  20. Provide a search box to locate a particular configuration

    There are many configurations in Alma that give libraries a lot of flexibility for customization. They can be located under Acquisitions, Resource Management, Fulfillment, Administration, etc. It is obvious for some configurations (E.g. Shipping Method under Acquisitions) but not for many others (E.g Work Order, Sort Routine). Suggest to look into providing a search box (Say, as part of the pull-down menu on the top left) for configurations. It should be helpful and reduce some frustration. Thank you.

    1 vote
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    Completed  ·  3 comments  ·  Other  ·  Admin →
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