Skip to content

Alma

Your feedback matters to us. Help us improve Alma by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

50 results found

  1. Add the creation's hour on borrowing requests

    My idea contents 2 concepts :
    1) We would like to see the hour when the borrowing request was created.
    When we have a lot of requests, we would like to be able to make a choice and treat the older before the newest.

    2) We would like to sort the borrowing requests by differents ways. Presently the borrowing requests are ranked by alphabetical order of the title.
    But when you have a lot of requests, like us, sometimes a new request arrives before that you treated the ancient.
    So maybe could it be useful if we could rank the…

    64 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Push Requests to ILLiad should include comments in the resource sharing request.

    Referring to the new feature in Alma Nov (2019) release, the new feature for pushing resource sharing request to ILLiad via API lacks some important features to make it useful.
    Most importantly, comments in the Resource Sharing request did not pass over to ILLiad. This feature exists when using email to push request to ILLiad. It's missing when using API.

    I would hope you could improve using API to push requests to ILLiad and make it feature parity using email method.

    61 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Report of Outstanding Borrowing Requests

    We would like a to be able to: 1. Create a report of outstanding borrowing requests, 2. Automatically send the claim letters by email to the partners, 3. Update the status of the requests to Claimed.

    54 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Completed  ·  Dana Moshkovits responded

    As of March release for peer-to-peer resource sharing partners, you can trigger an automatic claim letter when a configured period of time is reached. For example, when the Automatic Claim check box is selected and the Time to Claim (days) field is set to 7, if a request was sent 7 days ago and the request’s status is still Sent, a claim letter is automatically triggered and the request status is set to Claimed.
    You can also configure an option to send a cancel message and continue through the rota.

    In case of an Email/SLNP partner, the letter is sent by email.

    For ISO requests, the notice is sent in a General Message. The text in the message can be configured

    for more information see Alma Release Notes:
    https://knowledge.exlibrisgroup.com/Alma/Release_Notes/2020/Alma_2020_Release_Notes

  4. "All" tab for searching in Task List (Borrowing and Lending

    We can see the "All" tab in the Reading Lists Task List for Leganto. Would like similar for Borrowing and Lending for Alma RS instead of having to go through Assigned to me, Unassigned and Assigned to Others. More efficient to search in one place when multiple people manage RS.

    47 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    The new UI for Resource-Sharing Borrowing Requests and Lending Requests Task Lists has been released in August 2022, see the 'Borrowing Requests and Lending Requests' section in the release notes. Among other features of the new UI, activity status  information is a facet , enabling searching for requests by specifying multiple activity statuses.

  5. Adding "Level of Service" to Resource Sharing Borrowing/Lending Request Facet

    Currently, when placing a Resource Sharing Requests (both Borrowing and Lending), clients are able to select a "Level of Service" e.g. Core, Rush, Express. The Borrowing/Supplying library will then base on this level of service to prioritize the workload. At the moment, Level of Service is not available as a facet for filtering in Alma. The impact is that library staff need to go through every requests to find out what level of service the client has requested. When the Borrowing and Lending Request list contains hundreds of requests, this task is impractical and defeat the purpose of having "level…

    46 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Lending Requests - Display of Article Title on main screen

    We would like the the article title to appear on the main screen of Digital Lending requests. Currently the Journal title appears twice e.g. Advances in Health Sciences Education / Advances in Health Sciences Education.
    We would like to see: Advances in Health Sciences Education / CASPer, an online pre-interview screen for personal/professional characteristics - instead of pressing Other details.

    38 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Completed  ·  Dana Moshkovits responded

    When a lending request is linked to a bibliographic record, the task list now shows the article title (if exists) in addition to the journal title.

  7. Ability to reverse 'completed' requests in Resource Sharing

    There are some occasions where we have completed a resource sharing request, and then later realise we aren't actually "finished" with the request.
    Even if you change the status to something else (e.g. shipped physically), you are still unable to receive an item on the request number.

    Would it be possible to create an option to 'un-complete' a request? Which would then give the request all the available options as active requests?

    36 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    The July 2019 release has a feature for ‘Reactivate Resource Sharing Requests’.

    For completed peer to peer resource sharing requests, a new row action, Reactivate Request, is available on the Resource Sharing Task List. This action may be used to reactivate a request that has been mistakenly marked as completed.

    The option is available on both the borrowing and lending request task list.

    For borrowing requests, a temporary item is recreated using the previous barcode with the process status set to ‘In resource sharing’.

    For lending requests, the shipped item’s process status is set to In resource sharing and the item is relinked. The request status is Request Reactivated.

    See https://knowledge.exlibrisgroup.com/Alma/Release_Notes/010_2019/Alma_2019_Release_Notes?mon=201907BASE
  8. Add Closed Library Management Policy Rule to RS Borrowing TOU

    Currently, when a borrowing request item is received, the due date of item is set by the lender's TOU. If the due date falls on a library close date, the due date remains unchanged. This causes the problem when clients are misled by the due date and would visit the library to return the item even though the library is closed. We would like to add in the Closed Library Management policy type to the RS Borrowing TOU so that we can indicate in the event the due date of the RS request falls on a library close date, Alma…

    29 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Allow personal delivery requests to be converted to resource sharing requsts

    Currently, Alma does not allow personal delivery requests to be converted to resource sharing requests. Library staff have to change the pickup location from personal delivery to a physical library, convert the request to a resource sharing request, and then change the pickup location back to Personal Delivery. Can this be changed so staff can convert personal delivery requests to resource sharing requests without having to change the pickup location?

    29 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Send a confirmation by e-mail for each resource sharing request

    When the user fill in the form to receive a book by the Inter-Library Loan (ILL), it would be nice if a confirmation by e-mail could be sent to him.
    Our users were accustomed to receive this sort of e-mail and it's a deficiency for them.

    27 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Add an "automatically print slip" toggle to the Resource Sharing Receiving Items page

    For campuses that have a library that is also a Resource Sharing library, we could use a toggle switch to automatically print hold shelf slips when we receive items. Because Resource Sharing libraries do not require an extra scan at "scan in items", this would help speed up our workflow.

    27 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Automatic transfer of the RS borrowing request cancellation note

    Functionality wanted: Cancellation notes in Resource Sharing Borrowing Requests to be transferred to the resource Notes tab automatically.

    Currently, cancellation notes in Resource Sharing Borrowing Requests don’t get transferred to the resource Notes tab automatically. However, since it is used in cancellation notification emails for users, ILL staffs should be able to have access to the same information the users see. This is necessary as it will help ILL staffs address user inquiries about the cancellation in a timelier manner when they come up. Otherwise it will take ILL staffs minutes to go through all the related materials before finally…

    25 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Let's get the INN-Reach API working with Alma

    The INN-Reach API is out, has been out for awhile, and other ILS vendors (Bywater) are quickly making this available in the systems they support. Resource sharing via INN-Reach is important to many Alma libraries and the DCB alternative many of us have spent a lot of time and energy to set up (while waiting for the API) is costly, backward, and inefficient technology.

    25 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Simultaneously reject and complete lending requests

    When we digitally ship a lending request, we have the option to tick a box to simultaneously complete the request and remove it from the active worklist.

    However, if we reject a lending request, there is no option to complete the request at the same time. We have to do an additional workflow step to complete rejected requests and remove them from the active list.

    To solve this issue, a "Complete the request" checkbox should be added to the Reject Request dialog, allowing us to simultaneously reject and complete a lending request.

    24 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Limit Resource Sharing Requests per academic year

    It would be great if Alma included an overridable limit to the number of resource sharing requests a user could submit for an academic year. It would also be great if limits can be set either on the patron type or user group.

    24 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Ability to assign Resource Sharing Borrowing Requests

    There is currently the ability to assign Resource Sharing Lending Requests, but not Borrowing Requests.
    This would be a useful feature- it would ensure there is no double handling across different campuses, certain requests can be escalated to a manager if they require approval, and once a request has been processed up until a certain point it can be placed back into the unassigned list until further intervention is needed.

    23 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Make Query to Patron Letter use addressFrom like any other letter

    The Query to Patron letter functionality for Borrowing Requests in Alma has recently been reimplemented to use the standard mail configuration in Alma. By some reason an exception has been made for the "addressFrom" setting, where it instead still uses the default address for the Resource Sharing library.

    This is counter intuitive, as the addressFrom value is still configurable for the letter, only it doesn't have any effect. I'm still surprised my case (#00609529) was identified as a documentation issue and not a bug.

    If you like us has selected to not implement a separate Resource Sharing library, this also…

    21 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    As of the May 2023 release, you can set the default 'sent from' email address to be different from the main library email address. When rs_use_addressfrom_letter_param (Fulfillment Configuration Menu > General > Other Settings) is set to true (default false), instead of letters being sent from the Preferred Email Address set in Fulfillment > Library Management > Contact Information, the email is sent from the letter configuration addressFrom (Configuration > General > Letters > Letters Configuration). 


    See https://knowledge.exlibrisgroup.com/Alma/Release_Notes/2023/Alma_2023_Release_Notes?mon=202305BASE

  18. Choose more than one facet in Lending requests and Borrowing requests

    Currently In Alma there is no option to choose more then one facet in the same category in the pages Lending requests and Borrowing requests.
    for example I can't choose to watch Created lending request and Renew requested at the same time.
    It will be very helpful if it works.

    19 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    The new UI for Resource-Sharing Borrowing Requests and Lending Requests Task Lists has been released in August 2022, see the 'Borrowing Requests and Lending Requests' section in the release notes. Among many other features, this new UI allows for multiple criteria to be selected in each facet category, providing more flexibility in the creation of a filtered request list.

  19. Add Job Category as an input parameter for the Borrowing Resource Sharing rule

    Why this is desirable:
    To facilitate personal delivery for a subset of a user group (online or distance learners, for example), Alma needs an additional input parameter in the Borrowing Resource Sharing rule. Due to additional cost implications for these patrons and the delivery of their requested items, we do not want to offer this service to all users with a certain user group. Giving these patrons a separate user group, where all other loan, request, etc. rules are identical other than the personal delivery setting adds an undesirable level of complexity to the existing fulfillment rules and patron groupings.…

    19 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Completed  ·  Dana Moshkovits responded

    Completed as part of the February release.

    Alma has enhanced its borrowing resource sharing rules to include Job Category

    For more information please see Release Notes

  20. Lending request can go wrong too easily

    As it is now when one is doing more lending request it is too easy to make a mistake. When you chose Ship suddenly we cannot see which document that you are shipping so one can easily believe and chosing a barcode that doesn't belong to that post goes just as swiftly as the one you should have chosen. It is no way of seeing that things have gone terribly wrong.

    Then when you try to ship the other using the right barcode that doesn't go and NOW you see something is WRONG, and you have 2 faults in stead…

    15 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base