Alma
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9 results found
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'Not Needed After' date should be mandatory on patron physical request form.
It would be helpful if the 'Not Needed After' date is mandatory on the patron physical request form to improve the requesting process for Patrons when there is a high demand for physical items.
400 votesHi,
An approach we’ll be looking at is that an optional ‘Last Interest Period’ request policy will, if set, be used to set a default the last interest date (Primo and Alma). This way every request will have a last interest date set by the policy and overridable by the patron.
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Fulfillment Borrowing history: allow users to choose to opt in
Currently the library can turn borrowing history on or off, but the choice applies to all users. For privacy reasons, and in order to avoid subpoena situations, we have it off, but some users do want borrowing history on as a convenience, and are not concerned about privacy risk themsleves. Why not allow those users to opt in to borrowing history, and allow the default otherwise to being off?
By the way, this "opt in" approach is how most public libraries in Eastern Massachusetts are set up, so our users expect this level of service from us also.
It is…
265 votesFrom the Circulation Desk user update form, it will be possible to turn on a ‘keep my loan history’ check mark.
Patrons that have this check on will not have their loans anonymized when the anonymization process runs.
It will be possible to get this indication also from API, and from Primo.
The option to turn ‘keep my loan history’ on should be a library decision
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Provide birthdate information in search results of patron search
When searching for patrons through Fulfilment>Manage Patron Services, it would be useful if the search results included the patron's birthdate so that library staff had a unique identifier to check against when there a multiple patrons with the same name.
226 votes -
AFN Fulfillment Network, Add patron's home institution to the fields available on the hold shelf's display
When an Automated Fulfillment network allows for their patrons to pick up materials at any Institution in the AFN, it is possible for a patron to pick up their item at a third institution, that is neither the patron's home library, nor the item's home library.
With how Alma currently manages Linked Users, and with the fields available for display on the Active and Expired hold shelf screens, library staff at that third (pick-up only) institution are unable to determine which institution the patron is from.
This is because:
Since the patron is not a local patron to the pick-up…
206 votes -
No Auto-Send of Activity Report Letter
The Activity Report letter automatically tries to send when “Renew Selected” and “Renew All” are selected in Alma Patron Services. This is problematic for a few reasons:
The letter is triggered even when the letter is disabled in Letter Activity configuration. It generates a ‘fail’ message for staff.
The letter slows down processes dramatically depending on how many loans are attached to the account.
A workaround is to use the letter opt-out functionality, but we'd have to continually update all of our users with the opt-out in order for this to work well for us.
I would like to see…
188 votes -
sound alert for pop-up windows
A sound alert to accompany a pop-up window would be very helpful. We find that our student workers often fail to see important pop-up notes when they are checking out or returning materials. A distinct sound would help immeasurably!
174 votesIt will be possible to configure an audio alert for pop up messages that appear at the Patron Services WB or at the Scan In Interface.
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Pop-up note when patron has something on the hold shelf
When scanning the patron's barcode or searching for a patron in Manage Patron Services, can a pop-up notification be configured to alert staff that there are items held for the patron on the hold shelf?
Currently, you have to look at the User Notes section on the right hand corner of the screen and it's gray text that does not draw attention. You can also look in the request tab if it is dog-eared but it will display all requests statuses; not just when an item is on shelf ready for pick up.
Since patrons don't always check their email…
167 votes -
Converting Physical item request to Digitization or Borrowing request
It would be great if we could convert a Physical item request to e.g. a Scan request or a Borrowing request.
For instance: our patron places a request in another Library from our institution ( = In transit Physical item request), but it turns out the book is damaged (-> convert to Patron digitization request) or lost and cannot be supplied. (-> convert it to a Borrowing request)126 votesThe option to change hold to digitization request (and vice versa) will also be added
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Enter 12 hour time with AM/PM
We have already changed our display to 12 hours in the General configuration (General/Other Settings/systemtimeformat is changed to hh:mm:ss a and it operates correctly.) However, there are still many cases when Alma requires us to input a 24 hour time.
For example, when we check out an item and need to change the due time, there is no way to input 12 hours with AM/PM. (Screenshot example: http://screencast.com/t/9B9XC2qbl) We must enter 24 hour time. This has caused an ongoing problem of inputting an incorrect due time (such as "17:00" when we mean to input 7PM), causing stressful…
55 votes
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