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86 results found

  1. Add patron due date to Resource Sharing information

    On the Borrowing screen for Resource Sharing requests it would be nice to see the patron's current due date in addition to the request due date for requests that are checked out to patrons. This could be an optional field to be added to the Resource Sharing Task List.

    3 votes
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  2. Add User Statistical Categories as a Parameter in Fulfillment Units Rules

    We would like the ability to add user statistical categories as input parameters when configuring Fulfillment Units. This will allow us to apply additional terms of use (TOUs) to certain subsets of User Groups.

    Right now, we are able to configure Fulfillment Unit rules based on User Groups (i.e. Student, Staff, Community Member, etc.). However, there are certain subsets of users within these groups (for example, a student that is part of a scholarship program, learning community, or major) that we would like to apply different TOUs to. We can identify these users with Statistical Categories and if we could…

    29 votes
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  3. Allow Online Services Order to include electronic collections with public name overrides

    Currently the Online Services Order documentation includes the following note: "This feature will not order electronic collections that have a value in the Public name (override) field. To use this feature, you must remove the override." Overrides are important for simplifying Primo/Primo VE display so that users are not faced with overly complicated resource descriptions. Online Services Order is a critical tool for improving linking behavior. We need this tool to accommodate electronic collections with public name overrides.

    70 votes
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    Completed  ·  Dana Moshkovits responded

    Public name override was not taken in consideration in the online services order sorting, this issue is fixed as of Alma January release

  4. Please add Description field to all three tabs in Patron Services page: Loan tab, Return tab, and Request tab

    Currently, there is no Description field in Patron Services page. Library staffs are not able to immediately recognize which issue, volume, or number is loaned, returned, or requested by a patron at a glance in three tabs at this page.

    When circulation desk staff help patron to check or see their loans in Loan tab, Description field is not visible.
    Or, if a patron requests different issues under the same title at a time, when he/she comes to circulation desk and wants to pick up his/her requested items, library staff will need to spend more steps to check the Description…

    364 votes
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  5. Remove the gender field

    Entirely remove the gender field (from staff-facing patron data form) or allow us to grey it out so it is not collected. There is no need to collect gender information about library patrons. This is a matter of equity and inclusion.

    2 votes
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  6. Enable customer-defined order of locations in the Get It menu

    Currently, the locations in the Alma resolver (Get It menu) are not sorted in a consistent, meaningful manner. There is a "use IP best locations ordering" option, but this option is insufficient for many institutions. For instance, in many cases, users are off site or not in a library building, and many institutions do not reserve IP addresses for specific buildings. There is also an alphabetical option but often the size or significance of locations doesn't fit well into an alphabetical listing (for example a small branch starting with A or B might sort ahead of a large Central Library).

    13 votes
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  7. Daytime options for automated Alma notice jobs which involve patron notifications

    We recently had a call from a distressed parent who had been woken by a late night notification due to an Alma notice being sent to them.

    Whilst appreciating that jobs are scheduled later to catch lower utilization of the system, would it be possible to have some options for all jobs which feature patron-facing notifications to be run between 9.00am and 9.00pm e.g. Courtesy Notices and Handle Loan Renewals job.

    32 votes
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  8. Add policy to prevent Booking requests over closed days

    On behalf of the Product management team we would like to understand the need and use cases of the following 'Planned' feature - any comment is welcome.
    Currently, Alma users and Primo patrons can create booking requests in Alma which span over several days, if user tries to book items on closed library days, and the time frame is under the max length policy - Alma will adjust the book start and end time, without checking if the resulting time-span is more than the max length.
    This means that patrons can create booking requests that span an entire period a…

    0 votes
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  9. Cursor to be automatically positioned in the field

    We found the problem about “Quick printing”.
    When printing slips during “Scan in Items” using “Quick Print”, we have to position the cursor in the “Scan Item Barcode” field every item.
    We think it is a bothersome step, and would like to skip.

    We suggest that the cursor to be automatically positioned in the “Scan Item Barcode” field.

    1 vote
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  10. Add column for printout queue to Printers Configuration screen

    Please add a column to the Printers Configuration screen so that users can immediately see that which printers are printout queues.

    1 vote
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  11. Please make the new Print Queue available to Fulfilment Operators

    The Print Queue is a great addition to ALMA but only having it available to Fulfilment Administrator is difficult. We would love you to make the print queue available to Fulfilment Mangagers and Fulfilment Operators. This would significantly improve it's efficiency.

    4 votes
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  12. Improvements to request form when article is not available electronic or in print

    If an end-user has found an article in Primo, but the library does not have access electronically and the library has the print journal, but not the correct item/issue the end user gets a very slim request form and the request in Alma does not have enough information to fulfill the request.

    If the library does not have the print "mother"-item then the user would get the resourche sharing request form. This form is much more user friendly than the other forms.

    If the end-user is out of luck the library has the journal in print, but not the correct…

    601 votes
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    Completed  ·  Dana Moshkovits responded

    The following fields are now available in the Hold Request and Digitization Request forms configuration tables, and can be added to the General Hold/ Request Another Issue and the General Digitization / Digitize Another Issue requests in Primo (for holdings with no items or serial holdings):
    Volume
    Issue
    Part
    Chapter
    Publication date
    Chapter/Article Title
    Chapter/Article Author
    Start Page
    End Page

    For more information plaese see Alma November Release Notes:
    https://knowledge.exlibrisgroup.com/Alma/Release_Notes/2020/Alma_2020_Release_Notes

  13. Check for attachments in the Digitization Process

    When managing Digitization Requests, there is no control in the last step (when files or URLs are attached) that a file or URL has effectively been attached or correctly uploaded. If operator clicks on 'Done', the request is completed without any alert!
    If no file or URL has been attached when the operators clicks on Done, the requester receives a letter with no attachment or URL for download. Waste of time and bad service provided...
    There should be a control before clicking on Done, at least one file or one URL should be attached before the request gets completed. At…

    59 votes
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  14. Displaying request notes in the pick from shelf list

    Request notes sometimes contain important information, but are well hidden from staff. To read them, they need to print a resource request slip, export a print slip report, check (edit) every single request, or use resource request monitoring, processes that waste paper and time.

    Wouldn't it be nice to have comments displayed directly in the Pick From Shelf list? Or at least some sort of warning that yes, there is a note added to this request? And also in the Alma mobile app.

    485 votes
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    Completed  ·  Dana Moshkovits responded

    As part of Alma June release notes:
    On the Pick from Shelf list, if one or more request notes exist, they are now displayed aggregated together with a “|” (pipe symbol) in between each request. Only notes for active requests that are being picked by the current circulation desk are displayed. The notes of the active request are presented in the Pick Up Requested Resources page in no specific order. If you click the link for the request queue, all requests are displayed along with a new column that displays the request notes
    For more information please see:
    https://knowledge.exlibrisgroup.com/Alma/Release_Notes/2020/Alma_2020_Release_Notes

  15. Generate Transit Slip when it goes to work order department assigned to Circulation Desk instead of simply saying "Manage Locally."

    Currently when an item is received for a work order department assigned to a circulation desk the staff member gets a message that says "manage locally." However, there could be multiple work order departments assigned to a circ desk and so a transit slip should print showing the staff member where that item needs to go to. Even though it might be managed at that circ desk, the staff member still needs to know who to give that item to so a transit slip should print showing which work order department that the item needs to go to.

    3 votes
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  16. Provide patrons notification of reasons for failure to renew a loan

    Please note: this idea is not ours originally. We voted for this as an institution as part of the first round of NERS 2018, where it was Req ID 5782. I noticed that it isn't in Ideas Exchange now (or at least I don't think so).

    Quoting the original description: 'We would like it to be possible to notify users when they have an item on loan that cannot be renewed, and to explain the reason to them so as to avoid confusion to patrons. Reasons may include: - because it is requested, - the patron has reached their expiry…

    127 votes
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    Completed  ·  Dana Moshkovits responded

    The Courtesy Notices now includes the last renew status and date in its XML. This can be used to notify the patron why the last automatic renew failed.
    For more information please see Alma December release notes.

  17. On the Monitor Request page order the owning library and pick up location facets by A-Z

    We would like the libraries listed in the Owner and Pick up Location facets in the Resource Request Monitoring page to be ordered by A-Z as we have a long list of libraries and this would make it easier to scan the list and find them. The Owner and Pick up Location are ordered by A-Z in the Borrowing Requests page already and this is much easier for us.

    52 votes
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  18. Direct link access from a citation to a reading list

    User Story/Case

    A streamlined workflow is required to provide direct access to reading lists from a citation. The current workflow is overly complicated and requires to much clicking.

    Description
    When digitised files are ready to be be attached to a reading list, staff must first access the relevant citation by navigating to Alma > Fulfilment > Course Reserves > Citations, then find the citation, attach the file and mark the citation as ‘Completed'.

    The next step in the workflow is to access the Reading list which requires staff to navigate to Alma > Fulfilment > Course Reserves > Reading List…

    85 votes
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  19. Enhance conditions in General Electronic Services based on holdings/locations

    Currently in a general electronic service we can create conditions based on limited bibliographic metadata via openurl format.
    This is a request to enhance conditions in General Electronic Services further to allow conditions based on holdings/locations/items.
    We want to be able to display specific retrieval services only for records that have a specific relevant location.

    77 votes
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  20. Historical Requests in the Resource Request Monitor : search by patron barcode

    In the Resource Request Monitor, we cannot search by patron barcode.

    It's easier for us to search a user by his patron barcode as by name. User's name is not a unique identifier.

    Is it possible to add this option in the drop down menu?

    Thanks,
    Charlotte.

    1 vote
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    Completed  ·  Dana Moshkovits responded

    As of November release when searching historical requests in the Resource Request Monitor, it is now possible to search by the patron’s primary identifier within the Identifier search scope

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