Daytime options for automated Alma notice jobs which involve patron notifications
We recently had a call from a distressed parent who had been woken by a late night notification due to an Alma notice being sent to them.
Whilst appreciating that jobs are scheduled later to catch lower utilization of the system, would it be possible to have some options for all jobs which feature patron-facing notifications to be run between 9.00am and 9.00pm e.g. Courtesy Notices and Handle Loan Renewals job.
It is now possible to use functions in XSL version 3 or lower for letters configuration.
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Ben Elwell commented
Hi Ex Libris and Erez - I think the "COMPLETED" status has been added in error here. XSL 3 doesn't help with a more flexible scheduling for these notification jobs.
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Andrew Brown commented
Great idea - Ex Libris - if you see this can you combine them please?
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Ben Elwell commented
This is also a concern at Wolverhampton, and we often get feedback asking for notifications (especially overdue/fine related ones) to be sent out during working hours, rather than in the middle of the night.
I know this is slightly different, but would it be worth combining with https://ideas.exlibrisgroup.com/forums/308173-alma/suggestions/43602621-better-flexibility-more-weekly-options-when-sche to pool votes, as the resulting change is essentially the same?
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Lola commented
Good idea, Andrew.
Furthermore, there should be useful to have more options to choose between 9.00pm and 9.00 am too.
Thank you.Lola