Michael
My feedback
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Hi all,
This is to update that this issue is currently not planned. We will evaluate it again for next year's road map.
Best regards,
Yael.
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Yes, this would be useful for us. We have a ticketing system (libanswers) we want users to respond to instead.
We used to put the libanswers address in the 'From' field in our mail templates, but this would cause the messages to be flagged as spam. It has been suggested we use a reply-to field, but this isn't currently available in Alma.