Tim Graves

← Have an idea for Ex Libris?

My feedback

  1. Add a true "exact" search to Advanced search type

    319 votes
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    7 comments  ·  Primo » User Interface  ·  Admin →
    Tim Graves supported this idea  · 

  2. Add parameters to control anonymization of requests, resource sharing and fines

    237 votes
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    5 comments  ·  Alma » Other  ·  Admin →
    Tim Graves supported this idea  · 

  3. Ex Libris should allow customers to call or have an online chat with their support team

    283 votes
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    6 comments  ·  Primo » Primo VE  ·  Admin →
    Tim Graves supported this idea  · 
    Tim Graves commented  · 

    A chatbox would certainly be non-negotiable on any retail website.

    We have used one in the Library for a few years, and it has been a good customer service win. It certainly takes staff time to cover it, but what price customer loyalty?

  4. Allow users to choose how many results to see

    9 votes
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    1 comment  ·  Primo » User Interface  ·  Admin →
    Tim Graves shared this idea  · 

  5. API for terms of use

    12 votes
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    0 comments  ·  Alma » APIs and Integrations  ·  Admin →
    Tim Graves supported this idea  · 

  6. Add grand total to 'before values' in Analytics

    6 votes
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    1 comment  ·  Alma » Analytics  ·  Admin →
    Tim Graves supported this idea  · 

  7. Shared Dimensions

    7 votes
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    0 comments  ·  Alma » Analytics  ·  Admin →
    Tim Graves supported this idea  · 

  8. Improve financial forecasting of subscriptions

    39 votes
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    0 comments  ·  Alma » Acquisitions  ·  Admin →
    Tim Graves supported this idea  · 

  9. Add more work record details (e.g. MMSid) to the InterestedInLetter to improve Interested User notifications

    26 votes
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    9 comments  ·  Alma » Other  ·  Admin →
    Tim Graves commented  · 

    I would find it useful for electronic resources if the URL of the resource was included in the XML. That way the same letter advising a user that the resource was available would provide access to the very text at a click.

Feedback and Knowledge Base

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