Tim Graves

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  1. 108 votes
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    2 comments  ·  Alma » Analytics  ·  Admin →
    Tim Graves supported this idea  · 
  2. 1 vote
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    Tim Graves shared this idea  · 
  3. 7 votes
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  4. 58 votes
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    Tim Graves commented  · 

    I would second this idea. Colleagues have flagged the current behaviour as less-than-satisfactory while setting up some new collections.

  5. 399 votes
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  6. 328 votes
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    6 comments  ·  Primo » Primo VE  ·  Admin →
    Tim Graves supported this idea  · 
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    Tim Graves commented  · 

    A chatbox would certainly be non-negotiable on any retail website.

    We have used one in the Library for a few years, and it has been a good customer service win. It certainly takes staff time to cover it, but what price customer loyalty?

  7. 11 votes
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  8. 12 votes
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  9. 6 votes
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    1 comment  ·  Alma » Analytics  ·  Admin →
    Tim Graves supported this idea  · 
  10. 7 votes
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    0 comments  ·  Alma » Analytics  ·  Admin →
    Tim Graves supported this idea  · 
  11. 41 votes
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    0 comments  ·  Alma » Acquisitions  ·  Admin →
    Tim Graves supported this idea  · 
  12. 26 votes
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    9 comments  ·  Alma » Other  ·  Admin →
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    Tim Graves commented  · 

    I would find it useful for electronic resources if the URL of the resource was included in the XML. That way the same letter advising a user that the resource was available would provide access to the very text at a click.

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