Have member rules honor unavailable locations and temp locations
We have noticed that RAPIDO lending rules are not honoring our unavailable locations, like our withdrawn library, or our temp unavailable locations like reserves. We need RAPIDO to honor these as it confuses staff and takes time to reject these requests.
Katie Sanders
shared this idea
Dear Rapido members,
This should be working, if for some reason you don't see it working as expected. Please open a support case.
Expected behaviour is:
For Rapido pods: the participating items determine the items that are available for requestingbased on the current location. Make sure your participating items are updated if something changes in terms of availability. For document delivery: send to Rapid only those items that are requestable - via the OAI holdings For Peer to peer:through the terms of use. In addition to this, the Rapido March 2023 release will include a fix that will also check availability in Alma for document delivery, so if Rapid finds via the holdings that a lender has the item, it will be automatically rejected if the item is in loan or not available for other reason.
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Christian Muheim
commented
I totally agree with Manu Schwendener's comment.
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Manu Schwendener commented
This should be treated as a bug report, not a feature request.