Rapido
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6 results found
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Populate the partner_code XML field in Resource Sharing Shipping and Return slips with Alma library code
Situation: We are using a 3rd party logistical company to deliver the Rapido requests from Swiss libraries around Switzerland. After the shipping or return slips are printed in Alma, libraries are filling in the logistical details in the 3rd party system by picking the destination library from a list of libraries. We have around 500 libraries in our network and sometimes the names are similar. This leads to mistakes.
Currently, the value in the XML field notificationdata/partnercode is always filled in with the name of the library and not its code.
Idea: We would like the XML field…
288 votesHello Dominik,
Thank you for this idea. I am updating the status to already supported. From your description, I am understanding a need for a free text field that can be manually edited and then be included in the letters: Resource Sharing Shipping Slip and Resource Sharing Return Slip.
This field exists as the alternate symbol field. This is a free text field on the partner record that can be edited. It can also be added to the code of the identified letters.
See that this field was added in the November 2023 release: https://knowledge.exlibrisgroup.com/Rapido/Release_Notes/2023/Rapido_2023_Release_Notes?mon=All
See this documentation that provides code needed to add to the letters: https://knowledge.exlibrisgroup.com/Rapido/Product_Documentation/02_Configuration/Available_Fields_for_Rapido_Letters
Best Regards,
Meghann Weldon
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Rapido to consider user blocks
We would like Rapido to consider user blocks applied to patrons. Currently, if a user is blocked (IZ- and NZ-wide), they still can proceed to requesting items via Rapido. We would like that when a user is blocked, no offers are displayed in the Rapido tile.
Thank you very much!67 votesDear Rapido members,
This functionality already exists. If you wish to add resource sharing block for patrons that have blocks you are required to open a case to support. They will enable this functionality for you.
Thanks,
The Rapido team
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Add Create Request option to the Resource Sharing Requests task list menu
When manually creating a request (borrowing or lending) for a patron, you currently have to get into a list/set of requests before you can access the "Create Request" button. This is not intuitive because the request doesn't exist yet and it wastes time while you wait for a page to load that you won't actually be working with.
Offering the "Create Request" option from the Resource Sharing Requests task list menu puts this ability at an earlier spot to be able to start this request and doesn't waste clicks getting to an area that is not necessary. If one Create…
22 votesThe create request action is available from the all active requests list and it is available on search results.
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Create a way to batch deliver articles, like RAPIDX
We would like a way to batch deliver articles, like RAPIDX offers. We deliver a number digital articles and chapter requests and processing them one by one is time intensive. We already name the article / chapter PDF with the request ID, just like we had prior to RAPIDO.
12 votesDear all,
This option is already supported for Rapido. You can find the documentation under: https://knowledge.exlibrisgroup.com/Rapido/Product_Documentation/03_Workflows/04_Managing_Rapido_Lending_Requests
Search for: Automate Digital Requests.
Best regards,
The Rapido team
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Rapido UI 'Sets': Lending Request Filter Options Should Include Requested Resource Type: Article, Chapter, or Book
Sometimes a request is generated from a physical material record, but the user wants digital fulfillment.
Digital and print resource-sharing fulfillment are completely separate workflows for us. If this is true for others as well, it would help to be able to see if a request is for a book-chapter or article rather than a book--as opposed to just the distinction between digital and physical. (We supply what we have, format-blind, and the supplied format will either be downloaded and supplied or scanned and supplied.)
6 votesHello Mary,
Thank you for sharing this need in IdeaExchange. I am understanding the need as the ability to distinguish between lending requests that need to be shipped physically, downloaded and shipped digitally, or digitized and shipped digitally. This can be done through a combination of set facets of requested format and inventory type to make sets that support the organization of your workflows.
Example set parameters to use:
inventory type= physical and requested format= digital: identify requests for content that need to be digitized in your collection.
inventory type= physical and requested format= physical: identify requests for content that needs to be shipped physically from your collection
inventory type=digital and requested format- digital: identify requests for content that need to be downloaded and delivered.
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Add requester type to requester metadata in Rapido
We should be able to see the requester user group (faculty, undergrad, etc.) in the information about the requester in Rapido. Sometimes decisions about how to handle a request (i.e. purchase or cancel, keep looking after the end of the semester or cancel) depends on the type of requester. We shouldn’t have to go into a different part of Alma to get this information.
1 vote
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