Allow customers to modify the frequency of the usage statistics letter
Currently, the usage statistics letter can only be sent monthly. Some researchers find this schedule too aggressive (especially considering asset usage doesn't typically change dramatically from month to month). Many of these researchers tend to unsubscribe as a result. However, some have suggested they would be more open to receiving these notifications is they were less frequent. We suggest Ex Libris consider giving customers the option to modify the frequency of this letter (i.e., quarterly or annually).
Ideally, it would be great if researchers themselves could manage their notification preferences (including frequency) from their researcher profile. See related enhancement request:
Allow researchers to manage notification preferences
https://ideas.exlibrisgroup.com/forums/929326-esploro/suggestions/45302065-allow-researchers-to-manage-notification-preferenc
Joseph Deodato
shared this idea
